Hero Electric — hero electric scooter nyx 5 | |||||
I purchased the scooter nyx 5 from ashwath narayana kr puram dealer from k. R puram. Bangalore. When i went to his show room first i saw this nyx5 model without registration and on enquiry i found it belongs to the show room owner and the boy was using it to deliver water can. Which is business done by the dealer. After some time the owner mr. Aswath narayana came and told me that no new vehicle is available and will get it in few days and and i paid rs. 55, 000/- and was assured on receipt of the vehicle he informed and send the same. The vehicle was delivered after week. When it was delivered i found that front charging point not connected. The battery looks to be dusty and the place where it was kept also with. On enquiry the said it has come in lorry so it has accumulated dust. Secondly the charger wire and charger seemed to be used one. For which they said it has come from company. It has been hardly used the charger wire pin went inside and couldn't be used. Thdy took nearly 8 to 10, days. The replacement was also used one. When vehicle was delivered they didn't give user manual and warranty card etc. Cash receipt was also not given. On enquiry owner mr aswath narayana told me it will be sent along with the rc book. Nearly two months they didn't give and telling me excuse. Suddenly on person from show room comes and take the vehicle engine no for doing registration. Nearly after 4monyhs i got rc book and cash receipt. But not user manual or warranty card and service manual. I came to know the show room is selling second hand through his staff working there. That when i checked with them, they asked me. Whether i am interested in second hand vehicle. Ine more thing is that they had kept one old tyre live below the back seat. With all the above facts it is clear that he has sold one used vehicle to me. Till now he has not given user manual warranty card. Service particulars. I want to get justice to see that i must get new vehicle. I don't know how many people he has cheated. Since it was first evehicle i didn't know much. Will i get reply from you. Such dealer spoil your reputation. No body will go for hero electric scooter. Waitng for your kind attention and action. Santhanam [protected]@yahoo.co [protected]@gnsil.com. I am on whatsup with [protected] Was this information helpful? | |||||
Hero Electric customer support has been notified about the posted complaint. | |||||
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+91 11 4182 0000
50 Okhla Industrial Estate (Phase III), New Delhi, Delhi, India - 110020
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