Hero Electric — Hero electric scooty servicing related

Address:

P.No-B 13,K.K.Singh colony.Rajendra Nagar,Chira chas,P.O-Jamgoria,Chas

Hi,
I am writing this about the inefficiency in service that the dealer provided and the casual approach towards their service to the customer. I went to the dealer for third servicing of my scooty and from there onwards the issue of not getting start took place. My residence is far away from dealer service center and since the scooty is not getting started, it's difficult for me to take my scooty to the service center. I called the dealer but he is insisting to carry my scooty to their center. After so many follow ups he replied that if they send any mechanic to place then it would be charged of Rs 350. It has been 20 days but my issue is still not resolved. Please take this into cognizance and act towards the casual approach of dealer in providing their services to the customer. Hope you will help me in getting my issue resolved. Thank you.