Hero Electric — Hero Flash LI battery is not working after 5 Months

Address:Bilagi Karnataka

I had bought Hero Electric Flash Li, verient bike on 25th of May 2020,

Its battery is performing very poor and was giving mileage of 10-12 km/charge for over 2 Months, when finally it stopped working on 13th Nov 2020, I called local dealer to check and service it..

Delear took 14 days, but no solution given yet. still he is dragging and already took 450 Rs as technician charge without the repair.

now he gave back the bike but without charger, he is telling charger cant be repaired now and asking us to buy it ourself outside even we gave the charger for service before the warrenty expires...

kindly suggest how to deal with such worst dealers

Mob: [protected]
Was this information helpful?
No (0)
Yes (0)
Hero Electric customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am adding the details of Vehicles

HERO FLASH E5
FRAME: MEPHEFL4812A6380
MOTOR :HEFL[protected]
CONTROLLER : HEFL19070952
CHARGER: HE4806SE[protected]
BATTERY : AIABAC2DC02R-5153
COLOR: RED

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero Electric
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    667
    Pending
    0
    Resolved
    33
    Hero Electric Phone
    +91 11 4182 0000
    Hero Electric Address
    50 Okhla Industrial Estate (Phase III), New Delhi, Delhi, India - 110020
    View all Hero Electric contact information