I had purchased hero lectro kinza from amazon. Within 3-4 months after buying, it started to give issues. Paddle assist lights starts blinking and stops paddle assist and throttle suddenly in the middle of ride which is very serious on road and prone to accident. Even after so many repeated complaints and followups my bike has not been rectified. All dealers deny warranty coverage for online purchase. Also they are charging hefty amounts in[protected] for warranry support forcefully in name of complaint register and service as inspection charges. If the product has issues why to pay inspection and faulty item replacement charges for installation. They charge 30k for a cycle yet they dont provide warranty coverage on actual ground. Why to pay charges in warranry period. Its been more than a year of first complaint still problem is not resolved and product warranty peroid reached expiry. Thats the scam strategy of hero lectro company.
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