Hero Electric — Hero optima HX exiliter not working after 5 month

Address:Bhabasar, Rauti, Jagannath Prasad,Ganjam, Odisha 761121

I bought a Hero optima HX from Narayani Motors, Brahmapur, Ganjam, Odisha. That electric bike is not working after 5 day of servicing period. I am unable to take the bike to the servicing place because my place is 95 km from the servicing place. I called the Narayani Motors authorised person to repair my bike send a guy to repair it. I called to the the owner and he agreed to send a guy to my location even I agree to pay service charge and the extra charge of transportation of the guy but he is not sending the guy and do not picking my call now.
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After posting complaint hero authorised dealer sent a mechanic and took controller and assured to give a new controller but 1+ month passed away till now have not given the controller. I called the dealer many time but he lie me to send mechanic this day that day.

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