Hero Electric — hero optima scooty

Address:

Mohali, Punjab, 160062

I bought hero optima last year because i was attracted towards the specifications your company listed on the brochure. It specified that when full charge it goes on 70kms ideally. I assumed it to be 50kms in real life. Now even if it is fully charged it does not go more than 30-32 km, that too the roads of such a well - maintained city ie chandigarh, i am living in. This is the complete breach of the marketing laws to claim your consumer something which actually does not exist. Talking about service, i had got it but i did not notice any considerable difference in the performance of the scooty after that. I thought maybe there was some charging problem so i got the battery checked by the service provider cum retailer but still, i felt no satisfaction.
I request you to not make false claims about the performance of your product and breach the compliance of the public towards your products and services.