Hero Electric — I am Complaining about delaying in Battery Part Unavailability since last 1 Month

Dear Sir,

We have bought ATRIA ELECTRIC SOOTER from Lakulish Motors, Ellora Park, Vadodara, Gujarat. on the name of BALVANTSINH SLATANSINH BARIA.

Our scooter with dealer for repair and waiting to replace the Battery Part (Under Warranty) since last 1 Month. we have following up with dealer since longtime and according to Dealer part not yet supplied from company and they don't know it will take how many days to reach the part to dealership.

We are really disappointed from your company, and answer we got from your dealer, really very pathetic service of HERO ELECTRIC, we have bought 2 scooter from your company, and the service experience is very bad.

Please take this matter seriously and do the necessary action immediately to solve the issue, otherwise will escalate the matter to next level.