Hero Electric — Lock set problem of hero optima

Address:

Ankur Motors in Tar Bund, Address: Plot No 10 & 11, Venkatramana Complex Tadbund X Roads, Secunderabad, opp. Pakwaan Restaurant, Hyderabad, Telangana

MAIL - 1) I have taken hero optima electric bike in oct 22 not completed at least 1 year also suddenly lock come out with key and my handle locked am at out side of my home. i approached ankur motors thadban, sec bad same day i approched them but my problem not not sort out by them they are telling different different reason, lock set not available in our showroom it will take time like they replied, their service also not giving proper guide lines.

MAIL - 2) Worrest service of this vehicle completely they are testing my tollerence, while handle lock how to i move vehicle from there think once showroom people telling not possible home service like I have taken my bike from that showroom ankur motors, thadbam, secunderabad, even not responding properly, lock not available in our branch they are telling, with in the year this problem arrived how we will bear tell please

I want immediate solution/compensation who will bear this amount and take immediate action on that showroom.

MAIL - 3) Gentle reminder 1

And just now I spoke with showroom manager he is talking irresponsibully he is telling lock set available in another branch and you should ask them after that I called another showroom they are telling lock set available but home service not possible like they are telling, i purchased with value of of 93k and within The 1year this problem arrived you people don't have any responsibility to resolve this issue, i tried approaching but no one is responding.

When it will resolve.

Regards,
Chandan,
Hyderabad
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