Hero Electric — Manufacturing defect in flash electric

Hi,
My father Mr Laxmi chand bought a new scotter on 03nd nov 21 from palwal (121102)from dealer siddhi vinayak auto pvt ltd. This is flash electric.
Since day one the power energy bar meter is not working. It is fixed bar.
We complaint it with the dealer and they said this problem is with all flash scotter and have some programming issue in meter and hero confirmed this and don't know when this will sorted out.

Pls get it confirm that defect information shared by dealer is correct and Hero accept that this is a manufactring defect.and how the company will comensate/replace etc.

Pls share the mail of
Reginal head of hero electric
Production head
Sales head
Custmor Helpdesk

Regards,
Devinder Garg
Bahalf of Laxmi Chand
[protected]
[protected]

Pls acknowkede my mail that it is delivered in right hand.