Hero Electric — Misbehaviour of employee and over charges

Address:panipat

I am a hero electric consumer having a hero optima hx version. Our Scooter was bubbling for one month and many other issues. Then I went to your service station and left my scooter there and convinced them of all the problems. Today when I went there my scooter was not serviced properly and the labour charge was very expensive. When we were testing our scooter, one of the employees came and asked me to give the key back in a very rude manner. They said this is our authority and started misbehaving with us. I am not satisfied with your result and behaviour of your employees. The issues are the same as before and no improvement was done. They charged us 150/- as labour charge even though the work was not done.
Was this information helpful?
No (0)
Yes (0)
Hero Electric customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero Electric
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    664
    Pending
    0
    Resolved
    33
    Hero Electric Phone
    +91 11 4182 0000
    Hero Electric Address
    50 Okhla Industrial Estate (Phase III), New Delhi, Delhi, India - 110020
    View all Hero Electric contact information