| Address: | Ajay Motors Gorakhpur Uttar Pradesh |
I have bought the Hero Electric Optima Dual Battery one year Back, In Every 4-5 Month some snag came up and we have to visit to authorize service center to rectify the issue. Some of they fix immediately but what are all coming under warranty its took ages to resolved by Hero Motors.
Now after a year rear wheel air is getting leakage so as usual i have show that tire at tire service centre and they checked and found that there is no nail inside the tire visit to service center.
Once i visited there and checked by authorized technician founded that air is getting leakage with motor assembly as they mentioned on jobcard. So according to them they have to raised for warranty claim and they did.
Jobcard opene date is 16th Jan 2022 after a week once i have called up them they said still no update from Hero Electric team.
So now I can drive this vehicle unless it get replaced the motor, it is really disappointing product which i have bought, no proper response and service from team, warranty settlement is so pitiful kindly do something
Conatct Person - Kushargra Was this information helpful? | 
After several time make a call / send an email to the concerns authority but there is no update when parts will be replaced, could you please update the status of Claim no. TRA[protected]RD JAN 2023
YOUR swift response and action will be highly appreciated.
Thank you