Hero Electric — My scooty battery is not being replaced even after eligibility Ref: B0136

Address: 104 dilchand vihar, usha kiran lane, judges colony

To Whom It May Concern,

I am writing to bring to your immediate attention the unresolved issue with my scooty battery replacement. On[protected], I filed a complaint (Complaint Number: B0136) at Hero Electric Sumitra Motors in Patna.

Regrettably, the customer service manager's behavior has been unacceptably rude, and despite multiple visits, my calls have gone unanswered, and I am yet to receive any assistance with the matter.

As my primary mode of transportation, the prolonged delay in battery replacement is causing severe inconvenience. I urgently request your intervention to resolve this matter promptly and provide the necessary support.

Your urgent attention to this issue is appreciated.

Sincerely,

Shubham Saurav