Hero Electric — new battery

Address:Chennai, Tamil Nadu, 600033

I bought a hero electric optima plus in mid 2015. It was a pleasure to ride the vehicle in the happy knowledge that i am not polluting my surroundings. But a few months back the battery started losing power fast and the dealer chennai eco motors tested and confirmed that a new battery is needed. The cost will be rs 12000/- but will last only 6 months after which i have to go for a new battery. Even a suv will not consume rs 2000/- per month! Hence this complaint. What should we do? Is what the dealer says is the truth? Is e bikes are meant only for 2 years on road?
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our hero electric photon, has a problem, the battery dosnt hold charge and on reporting the the dealer he has suggested replacement of battery @ 19500 + GST, on contacting the customer care ( Delhi no Ms Kaur, the conversation did not lead any where, the executive was ony interested in finding faults in our usage, of only 4km per day, she suhhested we should have used it atleast 40km per day.
the change of battery @ 19500 every two years is just plane LOOT .even a Land curser will not have this kind of a battery change .

sanjeev dasan
[protected]
I replaced battery for Rs.20000 and battery has gone with in 10 months and they say warranty is only for 6 months. waste of money.

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