[Resolved] Hero Electric — Not received the replacement for my hero scooter lock system. | |
I have submitted my main lock system to local dealer and as per them they have submitted the warranty request with Hero electric but after that they have not received the replacement back, and I had to purchased a new lock system when my scooter is in warranty period. When I tried to call hero on their cutomer care no.[protected]. It never connected, nor our email delivered to their email address - info.[protected]@heroeco.com. Can you please escalater this issue on very high notes as there may be high number o[censored]sers who will be facing such issues. Deepak Barthwal [protected] Purchase Date[protected] Model Number - Photon LP Motor Nuber HEMt2202R1836 Chassis Number MEPHELP0001AL1408 Was this information helpful? | |
May 24, 2024 Complaint marked as Resolved Let me give you have brief summary, I had never able to connect with them via there publised email id as well as toll-free number. They are fooling the customers.
Here is the link - https://heroelectric.in/contact-us/
Their toll free number 1860-2662-2662
[email protected].
Now you have closed my ticket, where should I raised my query now. Repoen this ticket untill you are able to connect with Hero support team, otherwise how users will be able to share our concerns and log the complaints.
Thanks,
Deepak Barthwal
8527918877 Hero Electric customer support has been notified about the posted complaint. | |
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+91 11 4182 0000
50 Okhla Industrial Estate (Phase III), New Delhi, Delhi, India - 110020
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