Hero Electric — Nyx LI-ion

Sir, i had purchased a vehicle (Nyx Li-ion) from Ved automobiles on 24-jun-2021, I have attached a copy of bill with the mail. The Battery of vehicle is from Hero(battery no-HE-GNF[protected].I have been facing charging issue since[protected], my battery was under warranty, so i reached to "Ved Automobile", they found that there was some fault in battery and they had started a process of replacement of battery (complaint id-B0525), but i have not received any resolution yet. It has been more than 4 months[protected] to[protected]
I request to you kindly resolve my issue as soon as possible and restore my faith in your service
Thank you