Hero Electric — OPTIMA CX ER Ebike Quality

Respected sir I book hero electric optima dual battery model on 30 august 2021.but not receive till July 2021.
then august 2022 i buy hero optima hx er model.but these problems faced by me daily.
1.range of battery is only 45-50 km per battery in single seat.
2.one charger showing only green light.not working.
2. sound of broking anything is hear.
3.headlight is not working.
I buy this Ebike on 6 august 2022. from Amravati Maharashtra state showroom.
Please refund my Full money and Stop giving me mentally and economically harrasment.
My family and friends are torchering me for this ebike.
Contact.+91 [protected].