Hero Electric — Optima cx Hero electric scooter

Address:

Agarwal hero bike,mondha naka,Aurangabad.maharashtra.431001

I have purchased Hero Optima cx electric scooter on dt.17/8/2022.from Agarwal Agency Aurangabad Maharashtra.The scooter switched off any time, tjough it is fully charged.No electric supply or connection apears or shows.when we disconect battery and reconnect it, then it start . After full charging it should run at least 50 km but its battery indicates low battery after 20-25 km.I have complaint to service centre many times but they couldn't solve the problem.