Hero Electric — Optima HX

It is purchased just 3 week ago at bharatpur, rajasthan from tejaswi motors dated 26/02/2021. its shockers are of very poor quality, whenever you drive from a breaker or little bumpy road, the seat goes to hit the wheels and that is causing damage to wiring and protective guard provided below the sheet. contacted to service centre, they have nothing to replace or repair. and just giving time 4days, 5 days. already two weeks passed. i am not able to use bike as this can damage further the bike circuits which are provided in the seat. Replacement with better quality shockers and increasing height of seat can solve the problem but getting no response from service centre and firm