My name is Dhiraj Dhall. I bought the Hero electric Optima CX from Siddhivinayak Automobile, Palwal Haryana-121102. On 20th Oct 2022.
The guy named Vinayak Agarwal showed me a demo and stated that it can easily run 50 to 60 KM on full charge. I started using it and found it's not even reaching 40 KM on one charge. Moreover, it starts indicating the red status (battery draining) at 35th KM itself. Today all battery got drained off after 40th KM, stuck 5 KMs away from home and I started calling to Vinayak Agarwal - for help but this guy is totally unresponsive(called him 10 times in 2 hours time) in this kind of critical situation whereas he promised me that I would get immediate help within my city (Palwal).
Considering the Hero electric scooter performance and that kind of service I am getting from local Palwal Hero Electric vendor/showroom (Siddhivinayak Automobile, Palwal Haryana-121102. ), I would like to return my Hero electric Optima CX. I am really frustrated now.
I paid 82539 rupees to Siddhivinayak Automobile, Palwal Haryana-121102. I request you to please arrange a pick of Hero electric Optima CX scooty and post that initiate a refund of 82539 rupees to my account. Was this information helpful? | 
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