Hero Electric — poor service

Address:

Mohindergarg road , ganesh motors , narnaul, Mahendragarh, Haryana

I purchased scooty on 10 Oct but due to break prob of snooty I got accident 6 times. It's service is also not good.my first claim is not cleared and second claim no one is coming to check it.
Plz inform me time limit of seveayer.after accident I have to wait one month to get back snooty. I have called so many times to customer care but did not get any result.
Plz solve my prob.