Hero Electric — Recently purchased hero optima CX ER front suspension does not working

Address:

AT DEVKI GALOL, TA:-JETPUR, DIST:-RAJKOT

Respected sir,
Date:-22/06/2022 i purchased hero optima cx er from rajkot at avdhesh agency. After drive 100 km i feel the front suspension of optima does not working properly, then I inform tk dealer, he said that he check my suspension and said that this is company fault and we replace suspension in few days. After 2 month i complaint frequency but they do not give proper answer and said that this is your problem, in addition to at deliver time USB Charging slot and both remote not working and they said we replace it in few day but payment was done after he not give us proper answer.
So I request you consider my request and give solution.