| Address: | Pulse electrochem, No.60/2, 2Nd Main Road, Industrial Town, Rajajinagar Bangalore, Karnataka, India Pin Code - 560044 |
I have bought Hero Electric Flash from Pulse Electrochem, Bangalore location. I had my first servicing due on[protected]. I have called them several times and they were very irresponsive with communication and avoided my calls several times. And when I finally did get through they sent a service mechanic on[protected]. Who charged me 750 rupees for my first free service. And due to his error my cable for seat lock is cut. And when I called Pulse they said it will cost me 300 rupees to get that fixed. When asked on how could a cable from a brand new vehicle was cut they are trying to blame Hero Electric saying that you don't make quality parts. And as we can clearly see they are vandalising our vehicle to charge us more. When i call them they are being extremely rude towards me. I would like to register a complaint against the store and need help from hero electric to send someone to fix this issue. The Pulse Electrochem is blaming their incompetent to provide proper services to Hero Electric and blaming it on the parts you make.
A quick service will be greatly appreciated. As we intend to file a complaint against Pulse Electrochem in the consumer court for their illegal practices.
If it was a break cable what would have happened to my life. I am a mother with nine months' baby, trusted the company, bought the vehicle, using the same for daily commutation to office.
I never expected this experience.
I request your prompt action. Was this information helpful? | 
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