Hero Electric — Stuck in the road

Address:

Kottaram house, I.E.Nagar P.O, Changanacherry

We bought hero electric scooter optima LK from kottayam on 17th June 2021. It shows full charge and we are not able to use it even for 4km. We called the agent and they said to bring it to the shop to check battery. On the way, he was not able to reach and they brought another charge to bring my son to the shop. Again it has problem and we informed. They can't do anything. Can you take it back and return the money. We will look for another company. My contact #0091 [protected]