Hero Electric — Unethical Behaviour and Cheap Battery Quality

Address:R S Sales NIT Faridabad

I have had a very bad experience with the service aspect of the company from R S Sales Faridabad. They don't care about customer satisfaction and will use abusive and unethical language when an explanation is demanded.

I also want to highlight that the battery label quality is very poor and my warranty is revoked by R S Sales Faridabad because the label has wear and tear which has nothing to do with my handling but the poor quality of the label. In any case, I have the invoice and genuine warranty of the product but I am denied service on it.

I am hoping some responsible person from the company will step in and try to resolve my grievances.
Was this information helpful?
No (0)
Yes (0)
Hero Electric customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero Electric
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    664
    Pending
    0
    Resolved
    33
    Hero Electric Phone
    +91 11 4182 0000
    Hero Electric Address
    50 Okhla Industrial Estate (Phase III), New Delhi, Delhi, India - 110020
    View all Hero Electric contact information