Hero Electric — Vehicle no _RJ01YS4889 sanjay kuwal vehicle stopped working in warranty and not getting parts replacement

Address:

Gulab bari ajmer

I have purchased a new OPTIMA scooty in dec 23 but my vehicle has gone stop working and your service provider of ajmer has told me that the motor has not working. Scooty is in warranty period so the service provider has told me for part replacement and given me complaint/order no VOR3008374 which reguster on 13th_oct_23. and RC no is RJ01YS4889 .

But i am really disappointed by reply of service provider of Ajmer. Your agency owner Rajesh yadav is not answering proeprly and no tatative resp
resoluation date answering by the service agency.

Overall experience is very bad.. so please resolve the issue and replace my vehicle motor asap. Else, i need to post the all circumtance in social media as well..

Beside i will file application under consumer court also... and if i have won the case i will ensure the matter get published in local news paper as well.

So please resolve the issue asap.

Compaint no which provided by service provider _ VOR3008374
Service center name/ add_ Hero electric, adarsh nagar, near SBI bank..ajmer rajasthan 305001

Vehicle no _RJ01YS4889

Thank you...!

Your faithful

Sanjay kuwal

Mob -[protected]