Hero Electric — Warranty product motor not provide in a long time of period

Address:

Sriganganagar

We have purchase a hero electric photon bike . We face a motor problem in bike then hero service center sriganganagar take a advice to change the motor of bike in warranty then we leave our bike in service center on 18*1*2023.service center advisor taken 7 days for motar claim.we wait 10 days but they have not taken our mother in this period and they called no time bonding in this process 1 month 2 month a long time taken in this process