Hi,
I submitted my field's boy bike to ARC motors pvt lts okhla Mr. Alok near by 9/8/22 and estimated tume to give on job card slip was 20/8/22. Still my bike is not ready due to Silencer. It's been a month. Its Very shamefull that Hero' dealer provide this type of service to there customer.
As they are saying that Hero is not providing silencer to us. We have already put the order yo them. As they shared me the order ID also.[protected]PLPO[protected] dt 27/8/22. After submitting the bike Mr. ALOK never pick up call. Last he told me to talk with Mr. SATISH manager of service centre. Still I haven't get any solution.
Today on dt 3/9/22 I went to service centre Mr. Satish given the no of Mr. Mehra who's is the GM of this service centre. He said that you have to wait for another 1 week. We have transaction issues. Just because there issue why we would suffer. I complaint on you customer care also. But stull they ignored this.
I never ever think that Hero firm provides this type of poor services to there customers. Some of the customers who don't know where to complaint as they are also frustrating from them. And man's like Mr Satish, alok and Mehra takes the advantages of this. And spoiling the trust of customers and name of Hero just because of there poor services.
I want the compensation and solution on this. As I waiting from a month to get my bike.
Thanks
Kanwerdeep
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