Hero Motocorp — Abnormal sound issue

Address:

ARC MOTORS OKHLA- SERVICE CENTER, D16/2, Ma Anandmayee Marg, Pocket T, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi 110020

Dear sir,

We got our bike engine overhauled from ARC Motors Okhla Delhi on 26-March-21, till date it is under warranty, since overhauling we found abnormal sound inside the engine and in every service we filed complaint for it Get it done, but no one gave any response and said unwanted things like this is your misconception, some sound does come after engine overhauling and it will be after some time. We are very surprised by your service team and we think people were right to say that we should have engine our bike from outside, but still we got it done at the service center, because we thought its working properly at the service center It will happen and it will be good too.

Please reply otherwise we can go with consumer court.

Vehicle No. DL3SCZ5999
Engine Overhauling dated 26-Mar-21
Running KM during Overhauling = 70541KM