Hero Motocorp — About bad service and threaten us

Address:Dahanukar colony , Pune
Website:Saavya SHowroom Pune

We have Purchased Hero Bike On Saavya Showroom From Pune, Dahanukar colony. When We first went to see the bike, their employee was very polite and covencevble but After We Paid the whole amount of Bike and went there after 5-6 days for delivery, the employee was very rude. We asked him to tell me about the whole delivery process and as he told us added accessories but he didn't tell anything, and telling avoiding answers. Also, we have asked another employee to sort out whatever this man saying but he also didn't know. other person saying something, and the manager saying something. What is wrong with them? He shouldn't be their third-class employee I have ever seen and his name is Ravi Chavhan.
He is Working in the Saavya showroom, Dahanukar Colony, Pune.
I have concerned with this Ravi Chavhan man. He is a totally wired employee. His behavior shouldn't' like this...Hero Company goodwill is best in the market but the employee of their showroom very insane and he ever didn't know how to answer of asked question. After left their showroom he gave the helmet as an accessory so We took it and left the showroom and starting the bike & we opened the box of helmet & its totally wet. We went there to ask what going on all this first you didn't treat us well and last you gave us this wet helmet how can we use this. but he got angry and saying whatever " how is this possible, and it's not our fault and all. so finally he went upside of the showroom and he said to his employee ." see I will see them I will get stuck all the papers of this bike, I will see how they pass their bike. and will not pass their bike papers." and this thing. During taking the bike We asked him to explain all the functions of how new bike functions work but even he didn't know all the functions of this bike so just start the bike and started walking towards the showroom stop him and asked to explain me whole the functions but he didn't know and went in the store. but there was another worker, he came and started telling us all the functions and features then we satisfied with him. So this showroom should ashamed even This Ravi Chavhan employee didn't know the functions and the other bike repairing work know.
My Brother came to another country and he wanted to purchase a bike So we thought Hero Is the Best Option But Our Option was Wrong, & this all things happened. Third-class service and behavior.Very Very Dissatisfied.
please take action against him.

my contact number [protected]
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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