Hero Motocorp — Accidental insurance

Address:

Century bikes private limited, shashtri bridge,opp. Polytechnic college, Vadodara,

Dear team,
I am Safi qureshi, i bought extrime 160 r bike 1 January 2022, unfortunately last month in March i got an accident during driving so some body part of my bike demage or I got injured, so i was given to my bike accidental insurance department for rectifing the problem and changes the parts which are demange but those person i was given to my bike they eveyday told to me tomorrow and tomorrow parts will came but not came and gave me a date but they can't resolved the problems. It's a more then one month but they can't do it, please help me and rectify my problem.