Hero Motocorp — awful service

Hero Motocorp — awful service

R Rajesh Khana from Roorkee, Uttarakhand

Today i have carried out service of my pleasure bike at up automobile roorkee. After the service i found some starting problem. I asked them to rectify. For which they agreed. But later they said that i have to wait till lunch is over. Whereas mechanic was very well present but denied to do so. Same matter i have informed to manager. He also said the same. There is no board showing lunch time duration. It's a small work but they are adamant to provide service. Overall point is the mechanic should have checked the same. Which he has not done. That shows he is not a professional. How hero company giving permission to this type workers. Was this information helpful? No (0) Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint. Jul 18, 2019 Updated by Rajesh Khana Today I have carried out service of my pleasure bike at UP Automobile Roorkee. After the service I found some starting problem.I asked them to rectify. For which they agreed. But later they said that I have to wait till lunch is over. Whereas mechanic was very well present but denied to do so. Same matter I have informed to manager. he also said the same. there is no board showing lunch time duration. it's a small work but they are adamant to provide service. overall point is the mechanic should have checked the same. which he has not done. that shows he is not a professional. how hero company giving permission to this type workers.
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HeroMotoCorp

from Delhi, Delhi

Dear Sir,

We are extremely sorry for the inconvenience caused. Please share your Registered Mobile number, Email Id, and Dealer details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp