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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025
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Hero MotoCorp reviews & complaints page 10

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M
mosam khan khan
from Faridabad, Haryana
Dec 3, 2022
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I bought the bike on 18th November 2022 from Sehgal Automobiles whose registration number is HR87J1087. Which was already an accident bike. I complained about this to Sehgal Automobiles. So the employees of Sehgal Automobile changed the alloy wheel of my bike. But the problem didn't get solve. I then complained again it to Sehgal Automobile. This time the employees of Sehgal Automobile changed the tire of my bike. But still the problem remained the same. I again complained to Sehgal Automobiles for the third time. So the employees of Sehgal Automobile spoke to me in wrong language and refused to change the my bike. I have left the bike at Sehgal Automobiles only. And the receipt of the same is attached with this mail. Sehgal Automobiles is selling fake goods and slitting people's throats.

I hope you will take this matter seriously and take strict action against Sehgal Automobiles. And will do my problem solution soon.

thank you
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    R
    rahul vashisth kumar
    Dec 3, 2022
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    Address: VILL KHOH TEHSIL MANESAR 122051

    I have a new bike purchase by 29.06.2022
    The rim of my bike has cracked Checked at Raja Motors, And our BIKE is not an accident from anywhere.
    He has said that you should submit a complaint to customer care.
    SO please take the action asap.
    So that we can avoid accidents
    +4 photos
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      J
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      My bike hf delaxue mh 09 ex 5666 dropping servicing center S.M.Ghadge & son Kolhapur Dis.Maharastra. Service employee broken my life side panel. I am calling company officer told problem. But he answered cheque issue and call you. He not calling me.please change original company panel free of cost.
      +1 photos
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        A
        arun kumar singh
        from Ghaziabad, Uttar Pradesh
        Nov 23, 2022
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        I have purchased bike from aman hero Ghaziabad. but my bike battery is dead within 5 month i have already submit the battery at dealer end last 2 months but no response.
        Hero MotoCorp customer support has been notified about the posted complaint.
        issue resolved...
        HeroMotoCorp's reply, Nov 25, 2022
        We're glad to hear that, Arun! Feel free to share any further queries at [email protected]
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        1 found this helpful
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          I
          imvimal
          from AHMEDABAD, Gujarat
          Nov 23, 2022
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          I have purchased HERO SUPER SPLENDOR BS VI on 4/11/2021 at Jagdish motors Junagadh Gujarat. In this duration i have done two free services at showroom at where i have purchased. After this service i took my bike at Ahmadabad region. I have taken 4 th service in HERO MOTO CORP AHMADABAD(near vijay cross road branch).
          At the time of 3 rd service in junagadh i have battery related issue, at that moment showroom shopkeeper sent me to the exide store in junagadh where i check my battery. exide store keeper suggested me that battery is dried and it is replaceble in warranty period. he gave me a details on paper about battery specifications and told me that give to the workshop and your battery will be replaceble.
          when i went to the showroom with this letter they told me that come on after two or three day we will replace it. but after this duration when i go for replacement they just charged battery whole day and next day it is delivered. they convinced me about battery life and told me its positive review. i trusted him and after some days battery again dried and fail to start by switch. i have to start it by kick.
          After this time when i go through the 4 the service at Ahmedabad i told to the technician and manager for this incident but they just told me it is ok.
          now i have one more problem is malindicator for fuel air ratio is always ON. it should be ON at the time of starting of bike and OFF at the time of running. but it stays always ON. i told this problem to the showroom but they told me that 1000 rs got extra charges and you have to take bike at where you have purchased and did not give me a proper solution and my 4 th service is also as uasual.
          please try to resolve my this issues.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Vimal! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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            A
            Abhinav Anand Mishra
            Nov 22, 2022
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            Address: Vill _naragada, dist_Bhojpur ,City (Ara)
            Website: Ara

            Hello,
            My name is Abhinav Anand
            Application I'd _18830067
            DOB 18_04_2001
            Mera EMI 8th nov ko cut hota hai 2959 jo ki nahi hone per maine online pay Kiya with phone pay and again 12th nov ko 2959 cut huwa please check it...
            +3 photos
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Abhinav! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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              T
              taiyab rahi
              Nov 21, 2022
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              Address: balichandrapur

              My self sarbeswara mishra my fitment date 17/nov/2022, , tarini motocorp, old fitment.jajpur, balichandrapir.my recept no tar/00002662.vehicle no od04j3396.new number is not ready at same time then i have a complian recet number ... FITMENT APPOINTMENT
              REAL MAZON INDIA LIMITED

              Receipt Number TAR/00002662
              Receipt Date 20/10/2022
              Order Type New
              Vehicle Number OD04J3396
              Vehicle Class TWO WHEELER MOTOR CYCLE
              Vehicle Type PRIVATE
              Owner Name MR SARBESWRA MISRA
              Contact No [protected]
              Fitment Location TARINI MOTOCORP-OLDFITMENT, BALICHANDRAPUR, JAJAPUR, JAJAPUR Phone - [protected]
              Fitment Date/Time 17/11/2022 5:28PM
              Product Amount ₹220.000
              Fitment Amount ₹100.000
              Convenience Fee ₹50.000
              GST ₹66.600
              Total Amount ₹436.600 (Rupees Four Hundred Thirty Six And Sixty Paise Only)
              GST No 21AABCR9866P1ZP

              Non transferrable
              Subject to ODISHA Jurisdiction.
              Please check your Registration Number with HSRP Affixed on your Vehicle.
              Fitment Timing
              Morning 10.00 AM to 2.00 PM
              Lunch 2.05 PM to 2.30 PM
              Evening 2.35 PM to 5.30 PM
              Customers are requested to come at the set time only to avail better service
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Taiyab! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                M
                Mann234755
                Nov 21, 2022
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                Maine hero gadi abhi purch
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Mann! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                  A
                  ambivert_ak
                  from Delhi, Delhi
                  Nov 19, 2022
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                  I baught super splendor in may and after a month it's engine oil started to leake I did so many complains but still they cant solve my any problem. Tomorrow I am going to do it's 5th service and If i didn't get any results am going to file complaint against you and Hero company not only this I will print an article about your services at hero centre in newspapers
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Hi! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                    R
                    Ravitheja5577
                    from Nellore, Andhra Pradesh
                    Nov 16, 2022
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                    Address: Sarayu hero Ramamurthy Nagar nellore mini bye pass

                    With in two months 4 times services but problem not solved always chargeable too much amount if any questions ask to engineer careless reply and check the bill like that engineers told please concern the issue take action against hero sarayu nellore
                    +2 photos
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Ravi! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                      M
                      MUDUKANAGOUDA
                      Nov 12, 2022
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                      Address: 06 makapur, Makapur, Main road

                      My vehicle wiring problem neglect showroom Anand Motors Sindhanur Karnataka
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear MUDUKANAGOUDA! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                        B
                        Banabir Sen
                        from Lala, Assam
                        Nov 9, 2022
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                        Address: B T ROAD LALA

                        Ever since I bought your Hero Destiny 125 I have faced problems. Many things have gone bad within a year that I have to replace with my own money. Why do you make a scooty with such bad parts?
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Banabir! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                          S
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                          Address: GANGAPURA DIST-BALASORE ODISHA

                          HSRP NOT DELIVERY FITMENT CENTER PLZ VERIFY AND SEND MY HSRP QUICKLY

                          REAL MAZON INDIA LIMITED
                          Receipt Number MAA/00002498
                          Receipt Date 23/09/2022
                          Order Type New
                          Vehicle Number OD01AC0281
                          Vehicle Class TWO WHEELER MOTOR CYCLE
                          Vehicle Type PRIVATE
                          Owner Name AJAY NATH
                          Contact No [protected]
                          Fitment Location MAA TARINI MOTORS-OLDFITMENT, KHAIRA, BALASORE, BALASORE Phone - [protected]
                          Fitment Date/Time 04/10/2022 10:21AM
                          Product Amount ₹220.000
                          Fitment Amount ₹100.000
                          Convenience Fee ₹50.000
                          GST ₹66.600
                          Total Amount ₹436.600 (Rupees Four Hundred Thirty Six And Sixty Paise Only)
                          GST No 21AABCR9866P1ZP

                          Non transferrable
                          Subject to ODISHA Jurisdiction.
                          Please check your Registration Number with HSRP Affixed on your Vehicle.
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Hi! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                            S
                            Shashant Sachan
                            Nov 2, 2022
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                            Address: KANPUR

                            Two days ago i purchase a product from hero agency which is located in kanpur hamirpur road rbs hero kanpur nagar uttar pradesh and the cost of that product is rs 190 which is written on the pack but they give me the bill of that product of rs 193 and said that i have to pay which is totally wrong as how you can ask extra as they cheated me and doing fraud with their customer
                            +2 photos
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Shashant! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                              P
                              Pavanmahavar
                              from Powai, Maharashtra
                              Nov 1, 2022
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                              Address: Khatoli,

                              RJ 20 BB 7556
                              Service was done at Ashish Agency, Yadav Colony, Khatauli 325009 at 10476 km. After running 1328 (current 11406 km) from service, the voice of the bike was changed and it was shown to be stopped, then only about 100 ml of engine was found in the engine.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Pavan! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
                              Dear Pavan! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                                M
                                Mansha02
                                from Dongargarh, Chhattisgarh
                                Nov 1, 2022
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                                Address: Dongargarh, chhattisgarh, India

                                We gave 20 times approx but nothing soo... Repaired properly...its been only 2 years. But the vehicle seems like it's already 1p years plz do something
                                Hero MotoCorp customer support has been notified about the posted complaint.
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                                  S
                                  Sudarshanbehera
                                  Oct 31, 2022
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                                  Address: Khanduru polosara Ganjam

                                  Dear sir

                                  My bike high security number date is 28.10.22

                                  30.10.22 to be not massage conform.
                                  Show quoted text
                                  +1 photos
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                                    B
                                    Babblu1
                                    from Bathinda, Punjab
                                    Oct 29, 2022
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                                    I placed 2 orders online order on eshop hero moto for engine oil. i have done online payment
                                    order no..[protected] is cancelled by hero.
                                    i have not received the paid amount till date.
                                    HERO MOTO IS NOT REFUNDING THE AMOUNT OF RS 295

                                    another order no..[protected] is also cancelled by hero.
                                    HERO MOTO IS NOT REFUNDING THE PAID AMOUNT OF RS 295
                                    NOW ITS GETTING TOO LATE FOR THE REFUND.
                                    TOTAL REFUND AMOUNT 590 RS

                                    FROM MY ISSUE IT SEEMS THAT HERO MOTO IS COLLECTING MONEY BY FRAUDS
                                    +2 photos
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Nov 03, 2022
                                    Updated by Babblu1
                                    till today i have not reveived my money from hero.
                                    HERO MOTO IS FRAUD
                                    Dear Babblu! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                                      L
                                      Lankesh T
                                      Oct 29, 2022
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                                      Address: Lankesh s/o thimmappa behind ganga sawmill, herimatt , honnali , davanagere - 577217

                                      We have purchased a hero splendor bike on 2/10/2022. And we have issue with head light bulb and they have not replaced it and for out of district registration they have charged 600 rupee.
                                      Sales executive is anil from Shimoga mythri.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Lankesh! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                                        S
                                        surender singh85
                                        Oct 28, 2022
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                                        Dear sir,

                                        Iam service my bike Saturday on 22nd Oct 2022 but my bike service properly not working. iam complaint the service centre Tuesday and then iam visiting the your centre today the guard not numbering the bike and said inform the supervisor then iam numbering your bike.

                                        My main purpose of complaining your staff no responding customer and today my bike not recived because battery battery not change, chain socket change, clutch plate change my bike have two year passed and i have 2nd time change why this is you service problem or your product & my driving problem my bike in your service center . Pls when change by battery, clutch plate & sprocket of chain rpls return my all replace parts hand over to me we have requeste you.

                                        Pls respond this mail because crm
                                        Not receiving my call & why are not proper service to customers because after every service iam visiting your service center vist again twise . My two day salary cut by my officials because iam visiting your center teo times why your service poor.

                                        Thanks you

                                        Surender singh
                                        [protected]
                                        Veh no DL5SCL8445

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                                        [protected] Forwarded message[protected]
                                        From: Surender Rawt
                                        Date: Thu, Oct 27, 2022, 8:10 PM
                                        Subject: Non better service provided
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Nov 08, 2022
                                        Updated by surender singh85
                                        sir my problem slove bur pls update yur services becuase every time i have faceing this type of problems

                                        thanks
                                        Dear Surender! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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