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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025
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Hero MotoCorp reviews & complaints page 102

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R
Rakeshdigha
from Delhi, Delhi
Jan 2, 2021
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I have hero i samrt bike and when we visit the kurji authorised service center tirth service center, therir staff as well as his owner misbehave . talk like we are criminal and always denied to give service on time. just as we visit on 31.12.2020 to repair parts of bike and his staff told that it will be completed by 02.01.2021 and we were agree but when TIRTH owner came and he said that it wont be completed by 02.01.2021 it will be by 04.01.2021 in bad manner and said that repair at other places .
so you are requested to increase you hero service in digha to danapur area. Otherwise we will advertise people to not take hero bike in patna area.
br01eg 4373
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Please accept our sincere apologies. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp
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    rohangotra
    from Delhi, Delhi
    Jan 2, 2021
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    Address: 784, Gali no. 3 Dayanand Nagar Near Sainik Public School Shamli
    Website: [email protected]

    My Name Is Rohan Gotra, Bike no. UP19J3511, when the bike start with Gear so chain touch, the chain cover again and again ... i am so Disappointed with this and 100 times of chain tight but not good ...
    so please check my bike chain and take good...!!! please contact me at no. [protected] or Mail :- [protected]@gmail.com
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We regret the inconvenience caused to you. We have noted your complaint[protected]. We will get back to you shortly.

    Regards,
    Team Hero MotoCorp
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      Yuvarajloganathan
      Jan 2, 2021
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      I went to ashok Auto agency in salem on dec29th2020. Service personnel say 31st afternoon delivery but I got jan1st 2021 it's a tolerable thing no issue. But they're giving bill total 3 copy. Total bill rs.2715 First bill copy amount rs.2151.14 only I had received a message. I ask billing person why you sent a message one bill cost rs.2151.14 another two bill cost rs.563.86 missed in this message.they replied this model production stopped so we no need to add this amount in message but I have a copy of the bill. It's a ridiculous things service center person thinks customers are fool. I want to know the valuable reason and I think have a rights to ask because your loyal customer. Below here attached the bill copy and message screenshot. Please reply as soon as possible.
      +5 photos
      Hero MotoCorp customer support has been notified about the posted complaint.
      Jan 02, 2021
      Updated by Yuvarajloganathan
      I went to ashok Auto agency in salem on dec29th2020. Service personnel say 31st afternoon delivery but I got jan1st 2021 it's a tolerable thing no issue. But they're giving bill total 3 copy. Total bill rs.2715 First bill copy amount rs.2151.14 only I had received a message. I ask billing person why you sent a message one bill cost rs.2151.14 another two bill cost rs.563.86 missed in this message.they replied this model production stopped so we no need to add this amount in message but I have a copy of the bill. It's a ridiculous things service center person thinks customers are fool. I want to know the valuable reason and I think have a rights to ask because your loyal customer.
      Dear Sir,

      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

      Regards,
      Team Hero MotoCorp
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        P
        Pawan kumbhakar
        from Sikar, Rajasthan
        Jan 1, 2021
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        Address: goverdhan vilas, udaipur

        Hello sir/mam, I am Pradeep Patel. Mene VSS hero Goverdhan vilas se Dhanteras par ek Bike hf-deluxe khridi. Jisme khridte waqt mene dekha ki Chain sproket or Leg guard par jung lag rha tha. mene sales person ko unhe change krne ke liye bola par unhine kaha ki abhi to kuch nhi hoga baad me aana 1st service par tb change kr denge. jb me gadi lekar showroom se nikla tb raste me chlti hui gadi ke pichle wheel se achnak hawa nikal gayi or mera accident hone se bach gya. abhi latest mene parso 1st service karwane gaya to unhe self starting problem or jung aa rhe parts ko badlne ke liye kaha to unhone esa kuch nhi kiya or ese hi dho kar gadi vapas dedi . Mene is gadi ko kharida tb se pareshan hun or sb ka proof with photo and videos mere pass available hai. plz help me. Otherwise i will knock at Consumer court. Regards:- Pradeep Patel Vehicle No: RJ27-BZ-7409 ( hf-deluxe) Mobile number - [protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Apologies for the inconvenience. We request you to provide your Registered Mobile Number and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

        Regards,
        Team Hero MotoCorp
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          D
          Dollarind
          Dec 31, 2020
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          Address: DOLLAR INDUSTRIES LIMITED, 32,J.L.NEHRU ROAD,15TH FLOOR,KOLKATA-700 071

          I have given my bike no.Wb01a/9287 for service and some repairing on 26.12.2020 with a delivery date of 27.12.2020. Since 27.12.2020, i have approached several times for status, but not get satisfactory reply, nor delivery of vehicle. Even some tiimes service personnal not accepted my calls. Yesterdaqy, they have assurred that today vehicle became ready, but till now i have not get any confirmation. My mobile no. Is [protected].
          +1 photos
          Hero MotoCorp customer support has been notified about the posted complaint.
          Issue Resolved, getting late, but resolved.
          Dear Sir,

          We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

          Regards,
          Team Hero MotoCorp
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            S
            Srinivas Dommeti
            from Powai, Maharashtra
            Dec 31, 2020
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            Address: Sai swarnika motors, kanuru, vijayawada, pin code 520010

            My bike Hero glamour i3s service maintainable for give a service center in vijayawada, kanuru branch in last october, changed new suspension bushes, at that time they forget chain pad, no one is telling about that complaint, after 15days chain noise is coming, I think chain is loose, that's why the noise is like that, I take my bike a local mechanic to check that sounds, after checking he says suspension bushes changed that time they forget chainpad, after my bike talking to service center noise complaint, they agreed to changed that pad, but oil changing and service after complete your ready bike.at that same time I will checked, but still complaint is pending, I asked service person about that, he says part not available, when will we part available that time we will call u, I asked how much time will you taken, he says three days,
            Today I asked about my bike complaint, he says irresponsible answers, and one week time to taken again,
            Then I said I complaint to u and your service center, he replies to me what ever u can, i don't care,
            So please tell me is this service center, service center is in responsable persons
            What is it?
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the unpleasant experience. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
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              S
              Sekher Patibandla
              from Delhi, Delhi
              Dec 31, 2020
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              Address: Chirala

              My bike glomour 2020 model engine complaint and not available spare parts o ring&tenshanar ap state chirala service center
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Please accept our sincere apologies. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

              Regards,
              Team Hero MotoCorp
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                V
                Viji K Viji K
                Dec 31, 2020
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                Address: Vellore,pernambut,banglamodu

                Starting problems
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We totally understand the inconvenience you are experiencing. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  S
                  Sundararajan Kuthalingam
                  Dec 30, 2020
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                  Greetings.
                  This is Sundararajan K residing at Palayamkottai, Tirunelveli, Tamilnadu.

                  In the name of A. Rajeswari, (TN-72 BL 6627) I bought a Pleasure vehicle in the month of December 2018. from Vijay Auto Agency, 1. Sankar colony, Samathanapuram, Palayamkottai. So far i Serviced my vehicle in the above said showroom/service centre.

                  I finished my free service and continuing paid service.
                  yesterday i received the service reminder from the Vijay Auto agency. Today i serviced my vehicle from there.
                  But i ever seen like the worst water service. I asked the people, they told to bring the vehicle tommorow morning for water service. Today I paid Rs. 621 against the invoice number 10143DL20V5588.

                  I had lot of bad experiance with the agency.

                  Kindly consider my request and take necessary action in this regard

                  K. Sundararajan
                  [protected]
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                  Regards,
                  Team Hero MotoCorp
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                    S
                    Shashank Padghan
                    from Powai, Maharashtra
                    Dec 29, 2020
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                    Address: Priyanka Motors 1/22/23, Shantinath Housing, Aurangabad Rd, Jalna, Maharashtra 431203

                    Bike Engine Sensor Problem Detecting and when bike start Race Automatically rise ...
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We regret the inconvenience caused. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      V
                      Vivek Goswami 1810
                      from Delhi, Delhi
                      Dec 28, 2020
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                      Address: Srinagar, Mahoba, Uttar Pradesh -210433

                      मेरा नाम विवेक गोस्वामी है। मैने 20 मार्च 2020 को hero hf deluxe bs6 अपने नजदीकी मिश्रा मोटर्स (हीरो मोटरकॉप डीलर) चेक इंजन लाइट जब से चालू है और इन्होंने हमेशा कहा कि इस लाइट का कोई काम नहीं होता ये जलती ही रहती है मैने कई बार उनसे बताया की यह लाइट इंजन में कोई समस्या होती है तब ही यह लाइट जलती है।
                      मैने बाइक की सर्विस हीरो एजेंसी से ही करवाई है।
                      मैने बाइक की दूसरी सर्विस करवाई तो इंजन में से 100ml ही oil निकला मैने ये सर्विस बॉय से कहा कि इतना काम ऑयल क्यों निकला वह बोला आप अगली सर्विस में आना में देख लूंगा। मै फिर तीसरी सर्विस पे गया तो भी oil 100/150 ml oil ही निकला लेकिन हीरो कंपनी के वर्कर ने कोई एक्शन नहीं लिया।
                      मैने मात्र 200 km बाइक चलाई सिर्फ 6 दिन में कोई बाइक धुआ बहुत देती थी मैने कहा बार बोला लेकिन ये लोग मेरी 6-7 महीने से नहीं मान रहे। जब बाइक का गेज देख गया तो 600 ml oil कम था इंजन में फिर मैने उनसे कह कर उसका गेज पूरा करवाया।

                      बाइक का मीटर भी सही रहता था लेकिन हीरो एजेंसी वाले कह देते थे सही हो जाएगी बाइक के मीटर की सुई वाइब्रेंट होती थी कभी कभी अटक जाती थी ।
                      कुछ दिन से तो अब सुई हिलती भी नहीं है।

                      कृपया आपसे निवेदन है कि मेरी बाइक की जांच करवाई जाए। और इस डीलर पे सख्त से सख्त कार्रवाई की जाए

                      मिश्रा मोटर्स श्रीनगर, महोबा, उत्तर प्रदेश - इस एजेंसी से जिस भी व्यक्ति ने बाइक खरीदी है हमेशा परेशान रहा है
                      बहुत सी बाइक का तो registration नहीं करवाया
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We highly regret the inconvenience caused. Kindly share your Registered Mobile Number and with us on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
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                        S
                        saifullahpurkar
                        Dec 27, 2020
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                        Maestro Edge 125

                        Address: Nilesh Automobiles, Mahad

                        I bought the vehicle on 09th November 2019 from Nilesh Automobiles, Mahad.

                        However, the vehicle was hard to drive above 20-25 km/hr. During 1st service, the service centre (Nilesh Automobiles) said that running km were not enough and job will be done only if you have more running hours. The same answer was given during subsequent services without resolving the issue.

                        Then he promised that engineer will attend...
                        +2 photos
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                        G
                        Gurdev Kumar Dubey
                        from Allahabad, Uttar Pradesh
                        Dec 27, 2020
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                        Service centre is not supporting as the bike is consuming more mobil oil.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to look into it.

                        Regards,
                        Team Hero MotoCorp
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                          S
                          Sekher Patibandla
                          from Delhi, Delhi
                          Dec 27, 2020
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                          Address: Chirala

                          My bike glamour 2020 model not available spare parts o ring and tenshanar iam waiting 3monts please salve my problem
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We totally understand the inconvenience you are experiencing. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
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                            C
                            Chanchala Diwedi
                            Dec 26, 2020
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                            Address: Pali Road, Dehri On Sone

                            My Scooty Is Hero Mystro Edge 110 And This Scooty Is The Worst Scooty.The Biggest Thing Is That Its Body Noise. In Service Centre. They Just Told Us That This Is Company Defect. I Will Suggest Everyone Not To Buy Hero Products. Ride Pig But Not Ride Hero Product. Service Is Also Very Slow And The Biggest Thing Is That Many Products Are Out Of Stock In The Service Centre.If We Can't Get Products In Service Centre Then Where We Can Get Its Part? I Don't Understant That Why Hero Company Is Making Products If They Can't Resolve Its Problem. If My Friends Or Relatives Think To Buy Hero Products Then I Personally Suggest Them To Buy Any Other Company's Products. Just Irritated From Its Service Centre And Noise From The Body Of My Mystro Edge☹
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
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                              R
                              Rajbhan singh
                              from Delhi, Delhi
                              Dec 26, 2020
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                              Address: 2/8 mig w no 6 itawa trilok nagar dewas

                              My bike side cover lock is crack. And i am not satisfied ur service...
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We highly regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                S
                                sasib1
                                from Mumbai, Maharashtra
                                Dec 26, 2020
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                                Address: Melethil House, Tharuvakurissi, Kannadi, Palakkad, Kerala

                                I got delivered the Pleasure plus scooter on 11/12/2020 from Gayatri Motors, Palakkad, Kerala.

                                Meantime I requested for the helmet matching to my size. They delivered the scooter and issued the helmet with different size not matching with my size.

                                Requested to the dealer to reissue the helmet matching with my size.

                                They denied my request and they will not give the replacement
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We highly regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                                Regards,
                                Team Hero MotoCorp
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                                  Ravikumar Kottugumada
                                  from Delhi, Delhi
                                  Dec 26, 2020
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                                  Address: Srikakulam, andhra pradesh

                                  I purchased Hero splender byke at varam showroom, srikakulam, andhrapradesh in March 2020. My byke is i3s, it is not functioning and button start also not functioning. Only kick start. I take three services, but they didn't rectify the problem stating that part not available. We have lose good faith on Hero due to this type of response. So instruct concern to call me and rectify the problem in my byke immediately
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Apologies for the inconvenience. Please share your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    N
                                    National ATM Adhar Pay Money Transfer Online center
                                    Dec 26, 2020
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                                    Address: 65 Sarai Basta Distt bijnore

                                    My scooter duet have bed ring piston so I have complaint regading this but showroom no response from three months.i have call again n again but they are give me excuse but not working for my complaint...I have disappointed for bought Hero bike and scooter.if this is going continue than m not buy any product form hero...
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We are sorry to hear that. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                    Regards,
                                    Team Hero MotoCorp
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                                      Yoga Veera
                                      from Arakkonam, Tamil Nadu
                                      Dec 25, 2020
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                                      Address: 2/206 Andarkadu maraignayanallur post, Vedaranyam

                                      Hello i bought hero pleasure plus scooter.engine indicator not stop.cannot ride 40 above struggle while riding speed decrease increase gradually.cannot response me sir.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We highly regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                                      Regards,
                                      Team Hero MotoCorp
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