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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Hero MotoCorp reviews & complaints page 102

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Y
Yogeshyb298
Jan 25, 2021
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Dealers has denied to repair the bike as insurance was done from outside.
It was very difficult for me to handle the accident bike and nobody support me .

May take the action accordingly.

Dealer name: VIRENDRA AUTOMOBILE,

REWARI
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We are sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
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    Sumanta Choudhury babu
    Jan 24, 2021
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    Address: At/Po- Kodinga, Dist- Nabarangpur , Odisha

    Hello this is Sumant Choudhury, sir I want to inform you I was buying hero Spelendor Plus ( Self-Drum-Cast) model from Bisoi Automobiles Santoshpur Dist- Nabarangpur Odisha . After one month bike starting problem arise and contact to Bisoi Automobiles. He check and ask me oil leaking in spark plug and fit another spark plug. after one month same problem arising, I second time contact to bisoi automobiles, he fit another plug and bike handover to me. I bike purchase 14.05.2019. from the date of purchase to till date I fit 20 spark plug from my pocket. But the bisoi automobiled did not find the fault . I was going to agency 5 times and tell the all fact about my problem but they can't fix it . Still I am suffering from these problem and today they say that I will not fixble sir my bike is in under warrenty . It's manufacturing defect or agency workers can't find the problem I don't know but I am suffering from problem. kindly fix it

    My details ..Sumant Choudhury
    Vehicle number - OD24E 1021
    CONTACT NUMBER - [protected]

    Help as soon as possible
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Apologies for the inconvenience. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

    Regards,
    Team Hero MotoCorp
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      H
      Hero125vx
      from Noida, Uttar Pradesh
      Jan 23, 2021
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      Address: Automoiles Pvt Ltd Kanti Nagar delhi 110051

      Hi
      I am Praveen Sharma from Mayur vihar ph-1 Delhi 110091
      Dear Hera
      i purchased Hero Destini 125 vx bs6 from Himgiri Automoiles Pvt Ltd
      Kanti Nagar delhi 110051
      My Scooter is not working there is same defect in my scooter
      body parts very poor quality same sound in scooter Engine so please resolve my problem or please change my scooter .
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

      Regards,
      Team Hero MotoCorp
      Dear Sir,

      We regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

      Regards,
      Team Hero MotoCorp
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        S
        satyamchaurasia
        from Gurgaon, Haryana
        Jan 23, 2021
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        Address: Jhilmil

        Maine kuch din pahle apne bike ki first service krayi jiske liye mujhe jhilmil Aman Motors jana pada aur waha jane ke baad Mujhe apna 6 ghanta dena pada lekin service mujhe achi nhi di gayi service krane ke baad bhi meri bike ka meter pura Hil raha hai jishke wajah se meri bikee 2 din se ghar par khadi hai aur service wale pick up & drop karne se mana kar rahe hai plz.aap log meri solution ko solve kare . Thank you
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We regret the inconvenience caused to you. Please share your Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
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          S
          Sameer Khan kayamkhani
          from Abhaneri, Rajasthan
          Jan 23, 2021
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          Address: Sujangarh churu Rajasthan

          I have seen bad showroom of hero not receiving bike 5days gone but not yet receive bike
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

          Regards,
          Team Hero MotoCorp
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            L
            Laki Sinha
            Jan 23, 2021
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            Address: Nagaon assam

            About Service
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the trouble caused. Kindly let us know your concern on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
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              S
              Sidharth jharodiya
              Jan 22, 2021
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              Address: Vill Darbarpur post ajaraka, Teh mundawar

              Dear Sir,
              Good Day!
              Hope you are in Good health and safe.

              Respected Sir I bought Hero Splendor+ Bs4 model last year. Sir after few days I observe a problem in Rear Drum while I use the Times of pressing rear brake pedal. Drum is doing a unnecessary noise. I visit Hero service center the time of first service. I told him but no setisfectory solution on their side. I again told him second service. But again they are not able to given a proper solution. Sir I knew that The hero Motocorp is the biggest bike selling brand. People's are beleive the hero company. Sir now the service center executive is trying to change the rear alloy wheel to solve the problem but he said it will be a paid by customer. Sir my bike is in warranty and all services was done in hero authorised service centre. So please look into the matter and do the need full.

              Best regards-
              Pankaj Yadav
              [protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
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                P
                Palmangal
                Jan 22, 2021
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                Address: Arthala Mohan Nagar Ghaziabad

                I bought a new bs6 Spl this Diwali and from starting it make too extra sounds and vibration. But initially we think that it will be normal after service but... still now it make to much sounds and vibration and sometimes giving mileage aporx 40kmpl . when I took it to service center they told me that it is normal. when I say them please rechak it.. they told me left your vehicle and come after 3day
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                Regards,
                Team Hero MotoCorp
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                  A
                  aathi a3
                  Jan 22, 2021
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                  I own xpulse 200 bs4

                  1)The bike turns off automatically while running
                  2)The engine makes value sound
                  3)some times ABS still is a issue
                  4) The gear indicator is incorrect
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
                  Dear Sir,

                  Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    N
                    Naresh khedan
                    Jan 22, 2021
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                    29 जून 2020 को खरीदी गई hero bs6 i3sका ट्यूब लैस टायर फुल गया है
                    गाढी अबी 6800km चली है
                    स्योरुम वाले कोई पूर्व संतोष जनक जवाब नहीं देते
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                      K
                      Karthikcd
                      Jan 21, 2021
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                      Hii,

                      My name is Karthik i am from Chikmagalur i have been enquiring about hero xpluse 200 from past 6 months from the
                      Nayana Motors - HeroMotoCorp
                      They are not responding properly thay have told me that the stock is not available we will inform from past few months but i agreed and after 3 months i enquired agian with the dealer they ignorantly told me that the have already sold all the xpluse which wer available and they never informd me about that not even once and after a month i again visited them they asked me too book now and we will get you the bike in a month and i have booked by paying some ammount and then after 15 days thay calld me and sed they cant get the same colour of bike which i wanted insted they are suggesting to buy a different colour or they will cancel the booking i am totaly un happy with there behaviour not only them but even on hero motors i have lost the trust in them every time i visit the dealer they response is very bad and i need the bike before 5th of February they have agreed to get me one by that date now they are not respond properly kindly slove the issue.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the unpleasant experience. Kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
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                        K
                        Kiran choudhury
                        from Guwahati, Assam
                        Jan 21, 2021
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                        Address: Pub Dhirenpara,bhorolupar, Kailash nagar,surabhi path, house no-36, p/o-ganeshpara,p/s-farashil ambari,

                        Battery issue my bike register number is AS01EF8214
                        Name kiran chaudhury
                        I am all the time servicing to dealer.but, I have bikes battery problem.i say to dealer this problem, but dealer is no response,
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        I know that's bike purchase time dealers any man my battery was changed.
                        Bike battery and booklet number is no matching
                        Dear Sir,

                        We highly regret the inconvenience caused. We request you to help us with your Dealer details on app.[protected]@heromotocorp.com to assist you further.

                        Regards,
                        Team Hero MotoCorp
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                          S
                          Sandykrish
                          from Adur, Kerala
                          Jan 20, 2021
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                          Hi,

                          We have brought the hero passion pro vehicle around 1.5 years back and it has the starting trouble everyday morning . We went to service centre but still the issue is not resolved, simply they are saying its an issue with petrol.

                          Its been a very bad experience with this vehicle. SO could you please help us on resolving it

                          You can contact me on : [protected]
                          Mail : [protected]@gmail.com
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            R
                            RAVITEJA SAMUDRALA
                            from Mumbai, Maharashtra
                            Jan 20, 2021
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                            Address: Dealer Address ASSOCIATED AUTO SERVICE PVT LTD PHOENIX PADMAVATHI BUIKDINGS GROUND FLOOR, KALAMANDIR CENTER LAKSHMIPURAM MAIN ROAD.

                            GUNTUR
                            [protected]

                            This is RAVITEJA SAMUDRALA I bought Xpluse 200 FI Bs6 on 5-1-2021.
                            contact no [protected]
                            email id [protected]@gmail.com
                            Chassis number MBLLDL050LGM01235, Engine Number MC20AGLGM00293, I facing an issue with my Bike My bike is not Working Properly and not Starting with in few days of buying the bike .suddenly the battery went low at that time I Charged the battery but now the same issue I facing 2nd time my bike stopped working today also.

                            Dealer Address ASSOCIATED AUTO SERVICE PVT LTD
                            PHOENIX PADMAVATHI BUIKDINGS GROUND FLOOR, KALAMANDIR CENTER
                            LAKSHMIPURAM MAIN ROAD.


                            Yours Faithfully,
                            SAMUDRALA RAVITEJA
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the inconvenience caused to you. With respect to your complaint[protected] is closed in our system and our team has connected and updated you on this. We request you to contact your Hero MotoCorp dealer for further assistance.

                            Regards,
                            Team Hero MotoCorp
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                            1 found this helpful
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                              R
                              RAVITEJA SAMUDRALA
                              from Mumbai, Maharashtra
                              Jan 20, 2021
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                              Address: Dealer Address ASSOCIATED AUTO SERVICE PVT LTD PHOENIX PADMAVATHI BUIKDINGS GROUND FLOOR, KALAMANDIR CENTER LAKSHMIPURAM MAIN ROAD.

                              GUNTUR
                              [protected]

                              This is RAVITEJA SAMUDRALA I bought New Xpluse 200 FI Bs6 on 5-1-2021.
                              Chassis number MBLLDL050LGM01235, Engine Number MC20AGLGM00293, I facing an issue with my New Bike My bike is not Working Properly and not Starting with in few days of buying the bike .suddenly the battery went low at that time I Charged the battery but now the same issue I facing 2nd time my bike stopped working today also.

                              Dealer Address ASSOCIATED AUTO SERVICE PVT LTD
                              PHOENIX PADMAVATHI BUIKDINGS GROUND FLOOR, KALAMANDIR CENTER
                              LAKSHMIPURAM MAIN ROAD.


                              Yours Faithfully,
                              SAMUDRALA RAVITEJA
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Jan 20, 2021
                              Updated by RAVITEJA SAMUDRALA
                              My Contact Number:[protected]
                              Dear Sir,

                              We regret the inconvenience caused to you. With respect to your complaint[protected] is closed in our system and our team has connected and updated you on this. We request you to contact your Hero MotoCorp dealer for further assistance.

                              Regards,
                              Team Hero MotoCorp
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                                N
                                nunuu
                                from Dehra Dun, Uttarakhand
                                Jan 18, 2021
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                                Address: 3/27 , 220 kv hydle calony majhola moradabad

                                Date-18.01.2021
                                I am going to the cross wheels auto pvt. Ltd. kanthroad Moradabad for changing my new barcode Number Plate Bike. your worker denied to open my old number plate and he said me that you remove your old plate by myself then he fix new plate. Am complaining your Manager about this but Manager also take favour of worker and said that untill m not remove my old plate by myself not to fix new bar code number Plate. m also requested that he helping me for the removal old plate but he denied and said that we are not responsible for any this type help. i am also say that Extra charge if any i am paid but the behaviour the manager (old lady) and the employ not good.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Apologies for the unpleasant experience. Please share your mobile number on app.[protected]@heromotocorp.com for our team to assist you.

                                Regards,
                                Team Hero MotoCorp
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                                  F
                                  feroz.83
                                  from Visakhapatnam, Andhra Pradesh
                                  Jan 18, 2021
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                                  Dear sir,
                                  I purchase hero bs6 model from gajuwaka visakhapatnam (siva sankar motors dealer)showroom they sold me a defected vechicle from the day one iam complaining about the problems, gear stucking, break makes sound vechicle stop multiple time when driving and also they over charge me when iam going to showroom they give fake commitment and sending me back everyday it is very difficult for me to drive it is dangerous to drive vechicle stops automatically while driving it may lead to accident other vechicle can hit my vechicle becus its auto stop complain
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Sorry to hear about the trouble you faced. We request you to provide your Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                  Regards,
                                  Team Hero MotoCorp
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                                    S
                                    Suresh.verma
                                    from Delhi, Delhi
                                    Jan 18, 2021
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                                    Sir,

                                    I had purchased two wheeler model CBZ X-TREME (DSS) registration no.- DL3SBW5048 on 07/11/2010 from Arc motors Pvt. Ltd. S-9, Okhla ind. Area, phase-2, New delhi-110020 and financed with your company i.e family credit Ltd. I have already paid all my emi time to time and NOC have been issued to me.

                                    In this regard, I have urgent requirement of NOC. I request you the same. Kindly issue my NOC and sent to my email address and mailing address before
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Sorry to hear that. We have notified your complaint[protected] to our team and they will be in touch with you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      J
                                      jyotheeswar
                                      from Mumbai, Maharashtra
                                      Jan 18, 2021
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                                      Resolved

                                      Address: Door No 15/2438 Palamaner Road Near Darga Circle, Andhra Pradesh 517001

                                      This is to infirm you that, i have given my bike for service at SRI GOPAL AUTO CENTRE on 12th Sep 2020 got delivered on 15th Sep 2020, the mechanic is broken my side cover lock and managed with fevi quick and any of my complaint they have not attended

                                      Complaint :
                                      Noise in the engine
                                      Voram issues,
                                      Asked to replace main Nut.
                                      Jan 25, 2021
                                      Complaint marked as Resolved 
                                      The above said sevice centre has taken the special care of my bike and reviewed all my complaints and taken necessary action infront of me. The side cover has been repaired and provided a solution for damage. Conclusion: Satisfied.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Apologies for the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        MONOJIT ACHARJYA
                                        from Mumbai, Maharashtra
                                        Jan 17, 2021
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                                        Address: Khandaghosh. Burdwan.

                                        Front and back break sound always, going rudra burdwan 8times but no solution here service very bad and this showroom their think our money no value... Now i think i complaion our police station and case ...
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                        Regards,
                                        Team Hero MotoCorp
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