Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Feb 11, 2026
Complaints 6267
Resolved
257
Unresolved
6010
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 104

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Krishnamohan Jha
from Delhi, Delhi
Dec 19, 2020
Report
Copy

Address: Room 34/123 Arun Akhilesh welfare society society opp Jio tower near ramleela maidan Shree Ram Nagar nalasopara East

Dear sir/Mam.
(Hero Moto corp team)
Good afternoon,
I book my super splendor in 10th December through your authorised dealer (Automiles) Malad East Mumbai. They call me in 16th December pls come and receive your bike because your bike number is received by RTO. I received my new bike 16th December 2020. Yesterday I was go to my office bike in some problems like sound. And 2nd problem self start not working properly. I ask hero Moto corp how they are bad manufacturing products.MY vehicle number is MH48 BY 8909
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We are extremely sorry for the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mohammed riyaz uddin
    from Delhi, Delhi
    Dec 19, 2020
    Report
    Copy

    Address: Krishna sai malkajgiri

    I purchase hero passion pro 10days back 2nd onwords i facing problem of self start button and suuden battery discharge i visit the showroom and service centre lots of time but my problem not resolved plz sir i want change my bike
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry that we gave you a reason to be upset with us. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mohasinalimiddya
      Dec 19, 2020
      Report
      Copy

      Fraud/Illegal activity

      Address: Gopalpur House. P.S Airport. P.O. Rajarhat Gopalpur. North 24 pgs Kolkata 700136

      On 17th November 2020 I have purchased Hero Splendor+ 135, Chasis number- MBLHAW126LHH17403 from Sub delivery showroom Agragami Auto centre who bring their consignment from Naihati Motors- Hero Motor Corp.

      After travelling 500 km, mobil started dropping, hence I have taken it to the Authorized service center- Vinline Engineering Pvt Ltd VIP Road. After reaching their they have uploaded the vehicle details to the system and...
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      M
      Muniasamy R
      from Powai, Maharashtra
      Dec 19, 2020
      Report
      Copy

      Address: Kelambakkam,Chennai

      Sir, I had my bike service in Authorized service showroom-Mohana Hero at kelambakkam, chennai after claim insurance and during service I told those complaints as Handle bar bend, loud Sound in engine, speedometer not working, i3s not working, etc. Meanwhile my bike had engine guard but after service it was not found also service teams was not behave be like professionally. Hence i would request you to suggest the best sevice center for my bike as better one because it was new one bought on July2020.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Apologies for the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anurag56
        Dec 19, 2020
        Report
        Copy

        Address: Ambala cantt

        I have purchased a bike of your hero motors engine bs6 passion pro i have faced issues in bike last 3 months or after purchase many issues in a bike i m compared my life with this bike always company says jitni bari kharab hogi laka ana workshop ma job krta hu hrroj ma apni life ka sath nhi khal skta ma bhot jada hraass hora hu prashan hu company ka khana ha ki bs6 engine hi asa ha bar baar complaint ayagi

        5 sa jada baar ma theek kra chuka hu but problem not solved by company end
        Please help me otherwise with this bike my job is lost i m marketing person so bike is important for me

        Name Anurag gupta
        [protected] contact information
        Please i request you to resolve my problem asap...
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help us in resolving your issue.

        Regards,
        Team Hero MotoCorp
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ramesh Yadav A
          from Delhi, Delhi
          Dec 19, 2020
          Report
          Copy

          Address: Hyderabad Telangana

          Sir I gave my vehicle for servicing in Ganshyaam Ace Motors at Indira Nagar, Hyderabad. when I checked for challans in website, it has shown a challan of 1235.I went to the showroom and asked ...instead of giving response he is talking rashly and saying me to do whatever I can. I wish you do something needful. I dont pay challan for others mistake.My contact number [protected].
          Hero MotoCorp customer support has been notified about the posted complaint.
          Jan 20, 2021
          Updated by Ramesh Yadav A
          No action taken yet about my complaint. So sad to see this kind of response from a reputed organization.
          Dear Sir,

          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help us in resolving your issue.

          Regards,
          Team Hero MotoCorp
          Helpful
          1 other people found this review helpful
          1 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Chandrashekhar uppin
            Dec 18, 2020
            Report
            Copy

            Address: Bhahadur Desai motors haveri

            Got defected bike. Need to investigate and replacement
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We are sorry to hear that. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

            Regards,
            Team Hero MotoCorp
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Arunbalan Pandy
              from Delhi, Delhi
              Dec 18, 2020
              Report
              Copy

              Hero Maestro / TN07CB3620 / Coimbatore, Tamilnadu, Gem Motors.
              This is 4/5th service with this dealer. They couldn't get speedometer sensor in stock to replace so far. Delivery was never on time for all the services and every time I get update only after personal follow up.
              15/Dec/2020 my bike had a problem that there was no power supply from battery (new replaced in
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

              Regards,
              Team Hero MotoCorp
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bathina Saikrishna
                from Delhi, Delhi
                Dec 17, 2020
                Report
                Copy

                Address: Pin 534401

                Hi team,

                I had given in 5 service coupon for completed battery dead issue and head light on 13/12/2020 in showroom service center by morning. The showroom employee called me and said the battery was not working.. Please take a new battery. I'm nit agree for the showroom employee suggestion and I have been paid amount 30rs ( INVOICE NO :[protected]RJC[protected] for filling air in tries. After come out showroom.. I had given battery to local battery shop and putting battery in charging. Now it's working fine from till now..I think, the showroom employee are misguided to customers and take advantage. So I request to don't misguided the customer... Kindly take a necessary action on showroom otherwise I will take up to highlight in news... Please find the below showroom address ::

                Sairam automobiles
                G. N. T road, opp LIC office, TUNI
                Pin 533401, std:[protected]
                Cell: [protected]

                Google map link
                https://maps.app.goo.gl/9kmmP4FqcNsKkcMd7
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We highly regret the inconvenience caused. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                Regards,
                Team Hero MotoCorp
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shiva Katroj
                  Dec 17, 2020
                  Report
                  Copy

                  Address: 9346744339

                  I purchased hero passion pro Bs4 on Feb 11 TH 2020, but Medak dealer Vasu showroom not given service book so I suffering a lot, every time going to that particular showroom for service even though I am staying long from Medak town.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Apologies for the unpleasant experience. Please share your Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Stroke
                    Dec 17, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: S.p automobile Siddharth Nagar

                    Hello this is ajay Tripathi, sir I want to inform you I was buying hero destiny 125 lx model from s.p automobile Siddharth Nagar . After 2-3 days an annoying noise starting come from engine I was going to agency 3-4 times and tell the all fact about my problem but they can't fix it . Still I am suffering from these problem and today they say that I will not fixble sir my scoty is in underwarrenty and it's only 8 months apporxx age . It's manufacturing defect or agency workers can't find the problem I don't know but I am suffering from that annoying engine noise kindly fix it

                    My details .. ajay Tripathi
                    Vehicle number - UP55 AE2497
                    CONTACT NUMBER -+[protected]
                    Email - [protected]@gmail.com

                    Help as soon as possible
                    Jan 6, 2021
                    Complaint marked as Resolved 
                    Problem is now completely solve and all the heromotocorp team helps and treat very well specially Abhilash mani (Siddharth Nagar ). I am fully satisfied with your service and no single problem have me right now kindly close it
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Apologies for the inconvenience. We have notified your complaint[protected] to our team and they will be in touch with you.

                    Regards,
                    Team Hero MotoCorp
                    Stroke's [Complaint's author] reply, Jan 6, 2021
                    Problem is resolved, kindly please close the complaint as soon as possible I am happy with heromotocorp service
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      jitheshkvaradoor
                      Dec 17, 2020
                      Report
                      Copy

                      Address: Hero motocorp sultan Bathery

                      Yesterday I am visit your service station at Sultan Bathery, wayanad branch. Your staff of there is behave badly and their service is very very poor, after 24hrs vehicle deposit they are not tuch my vehicle and rectify my complaint. So why you are open such a hopeless service station
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the unpleasant experience. Kindly share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        ghanashyam bhatt
                        Dec 17, 2020
                        Report
                        Copy

                        Address: Vijay char rasta ahmedabad

                        I have purchase bike before 4 year but now some issue in engine but service center and showroom not take responsibility
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the trouble caused. Kindly provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help you further.

                        Regards,
                        Team Hero MotoCorp
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vslk
                          Dec 17, 2020
                          Report
                          Copy

                          Address: 2-20-17/12/G,new ram Nagar colony ,uppal,Hyderabad,500039

                          I am already told you
                          Gear box problem and noise is too much disturbing
                          Last servicing is completed in last week
                          But still I am struggling this bike
                          This is my vehicle number TS 08 HF 3233
                          CHASSIS number MBLHAW100L4J04275
                          ENGINE NUMBER HA11EXL4J04146
                          PLEASE CLEAR THAT PROBLEM AS SOON AS POSSIBLE
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

                          Regards,
                          Team Hero MotoCorp
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nandakumar44
                            Dec 16, 2020
                            Report
                            Copy

                            Address: Mohana Auto mobile, walltax road, chennai

                            Sir,
                            My vehicle number TN03AC2043 was brought from Mohana Auto mobile on last September 21st 2020 and I done my first service on 16th October 2020 but when I tried to leave my vehicle for second service, they saying that I have completed my third service and only fourth can be done. what I have to do ? please verify my problem and given a favorable message, expecting good message sir.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Expecting reply and action against moahana automobile, walltax road, chennai
                            Dear Sir,

                            Apologies for the inconvenience. We have notified your complaint[protected] to our team and they will be in touch with you.

                            Regards,
                            Team Hero MotoCorp
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ajit Ughade
                              Dec 16, 2020
                              Report
                              Copy

                              Address: Narhe pune

                              Dear sir
                              duat bike MH 12 PF 7258 bike 1500 km ho gaya tha tabhi bike starting karte samay band ho rahi thi or raning me automatic band ho rahi thi toh authorities servicing central Kundan auto me servising ke liye chod diya.. 1150 ka bil nikala lekin problem solve nahi hua... Vaha ke mechanic bolne nahi dete please help Contact no.[protected]
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Arpit K. Dixit
                                from Powai, Maharashtra
                                Dec 15, 2020
                                Report
                                Copy

                                Address: Lahar

                                Laxmi Hero Agency Lahar District Bhind MP charge high rates
                                My bill 691 and they charged me 800
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We are sorry to hear that. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                                Regards,
                                Team Hero MotoCorp
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vishal0282
                                  Dec 15, 2020
                                  Report
                                  Copy

                                  HF deluxe engine problem

                                  Address: Dhindhwa bichala, Dhaniya dhindwa bichala

                                  Dear sir/mam,

                                  It's about my hero HF deluxe 2019 model, it's engine sound inappropriate just like something broken (crank gear) in engine.the bike registeration is Rajasthan number and now I'm working in Haryana due to far distance I'm not able to go to the original supplier..

                                  That's why I will visited to haryana dealer for engine work and servicing and they are demanding 10000 for engine work I'll show the service...
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy
                                  S
                                  Sanjeev74497873
                                  from Powai, Maharashtra
                                  Dec 15, 2020
                                  Report
                                  Copy

                                  Address: Sector 63 noida

                                  Not self start after 2 hr
                                  Gear shiftjng problem
                                  Service problem
                                  Not given engine oil after 2nd service
                                  Every time bike problem
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer Details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sekar11063
                                    from Powai, Maharashtra
                                    Dec 15, 2020
                                    Report
                                    Copy

                                    Address: Sarathy bikes, Tiruvallur

                                    Sir myself Sekar from Tamilnadu, my complaint reg service was poor in your authorised dealer Sarathy Bikes- Tiruvallur, I have to given my bike service today for lights not glowing in morning 9.30am after follow up 4pm only to update the status of issue and made it ready 6.30pm, I have returned from show room again lights not glowing, this kind of poor service only happened here, need your support
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We totally understand the inconvenience you are experiencing. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit