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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025
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Hero MotoCorp reviews & complaints page 107

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B
from Powai, Maharashtra
Dec 3, 2020
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Address: Bagbahra

Maine Duet scooty liya hai, 2 sal hua hai oct. 2018 me. As per service book main time to time servicing karwa raha hun hero k show room se. Aaj main fir servicing k liye aaya hun 15000 km chala hai Mera gadi.
Abhi ye show room wale bol rahe hai ki esme engine ka kam karwana padega.8-10000 kharch lagega bol rahe hai.
Jab Maine Pucha problem to bolte hai wo ki aapka servicing time to time nahi hua hai.main kaha ki company k service book k hisab se har 3000 km me ho raha hai. Show room wale bolte hai ki service book me jo diya hai wo galat diya hai, aapko har 2000km se kam me servicing karwana chahiye. Show room wale 2 sal me kabhi nahi bataye ye bat.
Ye to bina wajah etna kharcha hai. Wo bhi hero service book k Galat information se aur show room wale k galat information se.
Ab ye bolte hai ki hum esme kuch nahi kar sake.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp
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    G
    Gaurav Vlogs
    Dec 3, 2020
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    Address: Fazi road Karol Bagh New Delhi 110005

    Mujhe en logo ne esi bike di jiss par dent tha maine en logo se 10/11/20 ko xpules 200 li thi us ki tank main problem thi en logo ne mujhe yhe bola ki hum change kara dege magar en logo ne 1 month bad ek tank mangya or vo mujhe lagne k liye bulya us main bhi dent nikla main bhut problem main hu koi meri nhi sunta please help me
    Nhi to sir main age bhi jauga
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

    Regards,
    Team Hero MotoCorp
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      V
      vadlarajesh
      Dec 2, 2020
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      Address: NIRMAL TELANGNA

      Dear sir/madam good morning i am mrs vadla sujatha i am purchased 19/10/2020 at your show room sai chandra motors A.S.C dealer manchirial road nirmal in NIRMAL STATE CODE 36 MY Vehical run reding 525 so i have send to service my vehiacl on 24/11/2020 at HERO SHOW ROOM IN NIRMAL IN TELANGANA for self start problem but since today is not solved and not deliverd my vehical since today is 02/12/2020 so delay service
      is very poor i have loss my business one week please bear loss hence i request to kind authority take necessary action early as possible
      +1 photos
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

      Regards,
      Team Hero MotoCorp
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        R
        Rangdi
        Dec 1, 2020
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        Address: Hakikat nagar,near sbi bank

        Bike gets off on its own.
        No smooth gear shift.
        Engine feels loaded even in 45 km/h speed.
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
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          L
          lchand
          Nov 30, 2020
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          Address: Gonwa Nawada Bihar

          It's 4th servicing of vehicles but its engine still not working as stop working many times.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Nov 30, 2020
          Updated by lchand
          Still not issue resolved
          Dear Sir,

          Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            A
            A Tech e Solution (Abhishek)
            from Hajipur, Punjab
            Nov 30, 2020
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            Address: VMT Spinning Co Ltd Baddi HP 173205

            I am Abhishek S/o Hem Raj purchased Hero Extreem 200 R bike. After first service engine problem starts. Rajveer automobile Baddi changed its Rocker, crank. After that again engine problem starts within two months. This time Runway Auto Hero motorcorp change its piston, rocker and crank. After that again engine problem starts within six months and Rajveer automobile, Baddi changed its Rocker, crank. After that another time engine, problem starts within one month.
            +1 photos
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

            Regards,
            Team Hero MotoCorp
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              P
              Parthiban perumal
              Nov 30, 2020
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              Address: Chavedy, Cuddalore, tamilnadu

              Hello sir
              I brought new PASSION PRO BS6 bike from vishal motors, Cuddalore, Tamilnadu, india. in September 2020.
              ( Engine No: JA06EWLHH01653,
              Chessis No : MBLJAW13XLLHH00033,
              Registeration No: TN31CC6832). I facing following problem in my bike
              1) GEAR SHIFTING PROBLEM
              2) ENGINE OFFED DURING DRIVING
              3) SELF START NOT WORKING

              1st service also completed. during service time i inform following problem to show room ( vishal motors) but till now problem not rectified. Please rectify this probles in my bike.
              My mail id : p.[protected]@gmail.com,
              My Contact number : [protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

              Regards,
              Team Hero MotoCorp
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                A
                anjali ranjan
                Nov 30, 2020
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                Sir i have purchase this vehicles on 8 Nov 2020. Since new engine oil was leaking, purchase place chandan hero patna. They refer me to service center of same dealer at kankarbag patna.
                Service center is treating us like baggers in place of solving this problem. I purchase this vehicle only on the sake of brand hero, but finally it was in vain. My vehicle no is BR01EY4976.
                Your kind attention may resolve this issue at earliest.
                My mob no is [protected]
                Thank you.
                Issue not resolved.
                Hero MotoCorp customer support has been notified about the posted complaint.
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                  A
                  Amyydv
                  Nov 30, 2020
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                  Address: Abbusarai sahadatganj faizabad 224001

                  Worst servicing through your agency it will to much time, firstly they give time 6:30pm then they call me at 5:43pm and said today we have light issue then your servicing is doing tomorrow and giving me time of 10:00am and then they don't take it for servicing after 11:00am they call me and said your servicing is done when i reach to agency and am seeing that my scooter is not properly washed now my scooter servicing is done and time is 1:12pm very worst servicing is done by your agency. Next time am not taking servicing of my scooter through your agency.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    A
                    anjali ranjan
                    Nov 30, 2020
                    Resolved
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                    Resolved

                    Address: Digha patna

                    Sir i have purchase this vehicles on 8 Nov 2020. Since new engine oil was leaking, purchase place chandan hero patna. They refer me to service center of same dealer at kankarbag patna.
                    Service center is treating us like baggers in place of solving this problem. I purchase this vehicle only on the sake of brand hero, but finally it was in vain. My vehicle no is BR01EY4976.
                    Your kind attention may resolve this issue at earliest.
                    My mob no is [protected]
                    Thank you.
                    +1 photos
                    Nov 30, 2020
                    Complaint marked as Resolved 
                    The day one I purchase this vehicle I am totally disappointed. My mobile no is 8097509541
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dec 09, 2020
                    Updated by anjali ranjan
                    Till now I am unable to ride my new scooty because of iol leak. I am helpless in this regard. Service centre promise to inform about spare update but not responding.
                    Please try to resolve this issue.
                    Dear Sir,

                    We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

                    Regards,
                    Team Hero MotoCorp
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                      @heromember
                      Nov 30, 2020
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                      I have bought a new splendor bs6 but I faces many big issues 1. Improper wheel alignment because of it the bike handle move in right direction always. 2. In running position the engine stops and I have to restart bike it's a major problem in traffic. So, please please please hero motocop solve my problems.
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        @heromember
                        Nov 30, 2020
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                        I have bought a new splendor bs6 bike from sampla (ROHTAK) but it have some issues that I have facing 1. improper wheel alignment 2. In running position suddenly the engine stops and I have to restart it again it's a major problem. So please please please I request to hero motorcop to solve my problems. No.[protected]
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          S
                          Sharda Singh Suryavanshi
                          from Powai, Maharashtra
                          Nov 30, 2020
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                          Address: Us agrawal hero ,sigra,varanasi,uttar pradesh

                          I have claim since a month ago but still they are saying that parts are not received by them I want fast action against them
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Please accept our sincere apologies. We request you to share with us your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to look into it.

                          Regards,
                          Team Hero MotoCorp
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                            A
                            Anshu1212
                            from Powai, Maharashtra
                            Nov 30, 2020
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                            Address: Jawahar Ganj Dabra

                            Hi Team,

                            I want inform you that I bought a bike hf deluxe from Gwalior Madhya Pradesh near DD mall. On very first day fuel tank was not working I request to change the bike but they refused after one month back tube leaked air. And I spent money to change that tube. Bike kick is stuck too much. There are some other concern as well. I am hoping positive response from my query before I am moving legally.

                            Thank you
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            So sorry to hear that. Kindly share your Registered Mobile Number, Dealers Details, and VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

                            Regards,
                            Team Hero MotoCorp
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                              P
                              PC Tirupati
                              Nov 30, 2020
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                              Address: Varanasi

                              Magalmruti dealers asapur varansi - there hemet quality very poor.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                D
                                Daniel Ebi
                                Nov 29, 2020
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                                Address: No 16, New Karur Bye Pass Road, Thillai Nagar, Trichy - 620018, Tamil Nadu.state code: 33.

                                I have purchased a bike on 25the September 2020. My VIN is MBLHAW127LH24707 and my bike number is TN81U1409. The problem is when I am riding a bike then bike was automatically offed. even if I press the clutch fully. before the 1st service it was happened. Till today it is going. I complained when I have gone to the 1st service, but it was not solved. Today (29.11.2020) I went to my 2nd service, I told this problem, but it is not solved. Now it gives a lot of mental pressure to me, because it is not very old one. only 2 month 4 days have gone.

                                I explained both times, they did not solve this problem, so kindly help me to solve my problem .

                                client number: [protected] Senthil

                                KRT MORTOR NUMBER:[protected], 2761097.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                I have same problem
                                Dear Sir,

                                We regret the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

                                Regards,
                                Team Hero MotoCorp
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                                  T
                                  trinath padhi
                                  Nov 29, 2020
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                                  Address: Semiliguda

                                  I have many time complain but problem not soutout
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Nov 29, 2020
                                  Updated by trinath padhi
                                  Please slove problem
                                  Dear Sir,

                                  So sorry to hear that. Kindly share your Registered Mobile Number, Dealers Details, and VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    S
                                    Sai Prasad Bihari
                                    Nov 29, 2020
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                                    Address: SAI SHARAN AUTOMOBILES, Main road near KANYAKA PARAMESWAR TEMPLE, GUNUPUR, Dist -Rayagada, ODISHA
                                    Website: No

                                    I am Sai Prasad Bihari. I have purchased super splendor bike on
                                    07- Nov -2020. HERO GOODLIFE CERTIFICATE IS WRONG. NOMINEE
                                    IS MY father name issued. But my father is death on 2006.
                                    So please change it. Nominee my wife name is KARUNYA KUMARI submisubmit
                                    Please change it sir.

                                    Details :
                                    Dealer code -11514

                                    Dealer name
                                    Ajit Motors

                                    Card No -
                                    [protected]

                                    Vin no -
                                    MBLIAW177L9465208

                                    GROUP policy no
                                    [protected]

                                    Date & time of Enrollment -
                                    09-Nov-2020
                                    02:57:00 PM

                                    Enrollment Ref.No
                                    17046292
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We highly regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                                    Regards,
                                    Team Hero MotoCorp
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                                      H
                                      Harshit gour
                                      Nov 29, 2020
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                                      Address: SAI MOTOR NEAR D.L.G BANGALOW BERASIA ROAD BHOPAL MADHYA PRADESH 462001

                                      I am not satisfied with the company's showroom response
                                      they called me and held one little in my hand I need a solution for my bike problem.
                                      I also know that I made a mistake that I no old service bike Bil.
                                      but to keep any such customers after one or two years half year bill not but online show, s happening then they are served.
                                      four free servicing I have 3 servicing my bike bill show.
                                      please remove problem solution
                                      I am ready to give some Amount but my bike should be serviced by the campany itself.
                                      because I have also made a mistake I have not bill prepares years but now the engine bike five years warranty.

                                      so it is the duty of the campany to service my bike.
                                      about your campany attitude.

                                      please solution this problem.

                                      PRASHANT GOUR
                                      [protected]
                                      [protected]
                                      [protected]@gmail.com

                                      COMPLAINT NO:[protected]

                                      SAI MOTOR
                                      Near D.I.G.BANGALOW BERASIA ROAD
                                      BHOPAL M.P 462001
                                      AUTHORIZED DEALER HERO :-HERO MOTO CORP LTD.
                                      [protected]
                                      Manager name
                                      Brjoy Mathews
                                      mobile no:- [protected]
                                      +1 photos
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                      Regards,
                                      Team Hero MotoCorp
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                                        R
                                        Reeshikesh Tiwari
                                        Nov 28, 2020
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                                        महोदय,
                                        मेरी सुपर स्प्लेंडर 125cc खड़ी इंजन बाईक 2018 माडल है और मात्र 26000 किमी चलने पर सेलेंसर मे खराबी आ गई । मीरजापुर फार यु सर्विस से बाईक खरीदा था ।
                                        अब एजेंसी वाले इसे मामूली समस्या कहकर, सेलेंसर का होल बढ़ जाने की बात कह रहे हैं और कह रहे हैं कि बाहर गैस वेल्डिंग करा लें ।
                                        किसी भी बाईक की इतनी जल्दी सेलेंसर खराब नही होती ।
                                        कृपया सेलेंसर को बदलने की कृपा करें ।
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We highly regret the inconvenience caused. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                        Regards,
                                        Team Hero MotoCorp
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