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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026

Complaints 6267

Resolved

257

Unresolved

6010

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Msk erode sathy road branch

Amirthalingam k from chithode erode
We are purchased passon pro vehicle
V. No tn56 p 1189
5 Service complete service not satisfied because of any query not solved
I all ready told service man last two service problem but not retify

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Gulabganj dist vidisha

Sarvice not
Please
Contact [protected]

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

We regret the unpleasant experience. Kindly share your concern with us in detail via app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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I have Purchased an HERO Splender+ Bike from Rohit Automobile Yamuna Nagar on dated May 2017 and Bumper to Bumper Insurance was made by Hero Insurance Broking India Pvt. Ltd. every year and the present insurance valid from 12.05.2020 to 12.05.2021 (copy attached) . Due to an Accident My Bike ( HR02 AM 1990) has been damaged on 20.11.2020 and I have approached on 20.11.2020 to the Insurance Agent/Rohit Automobile Yamuna Nagar so that the same may be claimed under Insurance. It is regretted to say that Neither the representative of Rohit Automobile nor the owner take it seriously and always told that u may come another and another day in spite of repairing the Bike. The company made day by day a new flimsy ground to harash me. You are requested to direct the authority to immediately resolve the issue otherwise i have to go for further legal action for the sake of justice.

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B

brajesh vishvakarma

from Powai, Maharashtra

Dec 3, 2020

Sarvice please
Contact [protected]

HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

We regret the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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Sir, I bought a Super Splendor bs 6 bike three months ago from Bhagwan Motors Saharanpur(U.P.). I am having engine oil leakage problem right from the beginning, in which i have no solution from the company or Bhagwan Motors dealer. I am being harassed a lot....

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Address: Bagbahra

Maine Duet scooty liya hai, 2 sal hua hai oct. 2018 me. As per service book main time to time servicing karwa raha hun hero k show room se. Aaj main fir servicing k liye aaya hun 15000 km chala hai Mera gadi.
Abhi ye show room wale bol rahe hai ki esme engine ka kam karwana padega.8-10000 kharch lagega bol rahe hai.
Jab Maine Pucha problem to bolte hai wo ki aapka servicing time to time nahi hua hai.main kaha ki company k service book k hisab se har 3000 km me ho raha hai. Show room wale bolte hai ki service book me jo diya hai wo galat diya hai, aapko har 2000km se kam me servicing karwana chahiye. Show room wale 2 sal me kabhi nahi bataye ye bat.
Ye to bina wajah etna kharcha hai. Wo bhi hero service book k Galat information se aur show room wale k galat information se.
Ab ye bolte hai ki hum esme kuch nahi kar sake.

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer Details on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Fazi road Karol Bagh New Delhi 110005

Mujhe en logo ne esi bike di jiss par dent tha maine en logo se 10/11/20 ko xpules 200 li thi us ki tank main problem thi en logo ne mujhe yhe bola ki hum change kara dege magar en logo ne 1 month bad ek tank mangya or vo mujhe lagne k liye bulya us main bhi dent nikla main bhut problem main hu koi meri nhi sunta please help me
Nhi to sir main age bhi jauga

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: NIRMAL TELANGNA

Dear sir/madam good morning i am mrs vadla sujatha i am purchased 19/10/2020 at your show room sai chandra motors A.S.C dealer manchirial road nirmal in NIRMAL STATE CODE 36 MY Vehical run reding 525 so i have send to service my vehiacl on 24/11/2020 at HERO SHOW ROOM IN NIRMAL IN TELANGANA for self start problem but since today is not solved and not deliverd my vehical since today is 02/12/2020 so delay service
is very poor i have loss my business one week please bear loss hence i request to kind authority take necessary action early as possible

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Hakikat nagar,near sbi bank

Bike gets off on its own.
No smooth gear shift.
Engine feels loaded even in 45 km/h speed.

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HeroMotoCorp

from Delhi, Delhi

Dec 9, 2020

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Gonwa Nawada Bihar

It's 4th servicing of vehicles but its engine still not working as stop working many times.

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Nov 30, 2020

Updated by lchand Still not issue resolved

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HeroMotoCorp

from Delhi, Delhi

Dec 7, 2020

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: VMT Spinning Co Ltd Baddi HP 173205

I am Abhishek S/o Hem Raj purchased Hero Extreem 200 R bike. After first service engine problem starts. Rajveer automobile Baddi changed its Rocker, crank. After that again engine problem starts within two months. This time Runway Auto Hero motorcorp change its piston, rocker and crank. After that again engine problem starts within six months and Rajveer automobile, Baddi changed its Rocker, crank. After that another time engine, problem starts within one month.

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HeroMotoCorp

from Delhi, Delhi

Dec 7, 2020

Dear Sir,

We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp

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Address: Chavedy, Cuddalore, tamilnadu

Hello sir
I brought new PASSION PRO BS6 bike from vishal motors, Cuddalore, Tamilnadu, india. in September 2020.
( Engine No: JA06EWLHH01653,
Chessis No : MBLJAW13XLLHH00033,
Registeration No: TN31CC6832). I facing following problem in my bike
1) GEAR SHIFTING PROBLEM
2) ENGINE OFFED DURING DRIVING
3) SELF START NOT WORKING

1st service also completed. during service time i inform following problem to show room ( vishal motors) but till now problem not rectified. Please rectify this probles in my bike.
My mail id : p.[protected]@gmail.com,
My Contact number : [protected]

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HeroMotoCorp

from Delhi, Delhi

Dec 7, 2020

Dear Sir,

We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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Sir i have purchase this vehicles on 8 Nov 2020. Since new engine oil was leaking, purchase place chandan hero patna. They refer me to service center of same dealer at kankarbag patna.
Service center is treating us like baggers in place of solving this problem. I purchase this vehicle only on the sake of brand hero, but finally it was in vain. My vehicle no is BR01EY4976.
Your kind attention may resolve this issue at earliest.
My mob no is [protected]
Thank you.
Issue not resolved.

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Address: Abbusarai sahadatganj faizabad 224001

Worst servicing through your agency it will to much time, firstly they give time 6:30pm then they call me at 5:43pm and said today we have light issue then your servicing is doing tomorrow and giving me time of 10:00am and then they don't take it for servicing after 11:00am they call me and said your servicing is done when i reach to agency and am seeing that my scooter is not properly washed now my scooter servicing is done and time is 1:12pm very worst servicing is done by your agency. Next time am not taking servicing of my scooter through your agency.

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HeroMotoCorp

from Delhi, Delhi

Dec 7, 2020

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Digha patna

Sir i have purchase this vehicles on 8 Nov 2020. Since new engine oil was leaking, purchase place chandan hero patna. They refer me to service center of same dealer at kankarbag patna.
Service center is treating us like baggers in place of solving this problem. I purchase this vehicle only on the sake of brand hero, but finally it was in vain. My vehicle no is BR01EY4976.
Your kind attention may resolve this issue at earliest.
My mob no is [protected]
Thank you.

Nov 30, 2020

Complaint marked as Resolved

The day one I purchase this vehicle I am totally disappointed. My mobile no is 8097509541

Hero MotoCorp customer support has been notified about the posted complaint.

Dec 09, 2020

Updated by anjali ranjan Till now I am unable to ride my new scooty because of iol leak. I am helpless in this regard. Service centre promise to inform about spare update but not responding.
Please try to resolve this issue.

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HeroMotoCorp

from Delhi, Delhi

Dec 7, 2020

Dear Sir,

We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp

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I have bought a new splendor bs6 but I faces many big issues 1. Improper wheel alignment because of it the bike handle move in right direction always. 2. In running position the engine stops and I have to restart bike it's a major problem in traffic. So, please please please hero motocop solve my problems.

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I have bought a new splendor bs6 bike from sampla (ROHTAK) but it have some issues that I have facing 1. improper wheel alignment 2. In running position suddenly the engine stops and I have to restart it again it's a major problem. So please please please I request to hero motorcop to solve my problems. No.[protected]

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HeroMotoCorp

from Delhi, Delhi

Dec 7, 2020

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Us agrawal hero ,sigra,varanasi,uttar pradesh

I have claim since a month ago but still they are saying that parts are not received by them I want fast action against them

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HeroMotoCorp

from Delhi, Delhi

Dec 7, 2020

Dear Sir,

Please accept our sincere apologies. We request you to share with us your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to look into it.

Regards,
Team Hero MotoCorp

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Address: Jawahar Ganj Dabra

Hi Team,

I want inform you that I bought a bike hf deluxe from Gwalior Madhya Pradesh near DD mall. On very first day fuel tank was not working I request to change the bike but they refused after one month back tube leaked air. And I spent money to change that tube. Bike kick is stuck too much. There are some other concern as well. I am hoping positive response from my query before I am moving legally.

Thank you

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HeroMotoCorp

from Delhi, Delhi

Dec 7, 2020

Dear Sir,

So sorry to hear that. Kindly share your Registered Mobile Number, Dealers Details, and VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Varanasi

Magalmruti dealers asapur varansi - there hemet quality very poor.

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HeroMotoCorp

from Delhi, Delhi

Dec 7, 2020

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: No 16, New Karur Bye Pass Road, Thillai Nagar, Trichy - 620018, Tamil Nadu.state code: 33.

I have purchased a bike on 25the September 2020. My VIN is MBLHAW127LH24707 and my bike number is TN81U1409. The problem is when I am riding a bike then bike was automatically offed. even if I press the clutch fully. before the 1st service it was happened. Till today it is going. I complained when I have gone to the 1st service, but it was not solved. Today (29.11.2020) I went to my 2nd service, I told this problem, but it is not solved. Now it gives a lot of mental pressure to me, because it is not very old one. only 2 month 4 days have gone.

I explained both times, they did not solve this problem, so kindly help me to solve my problem .

client number: [protected] Senthil

KRT MORTOR NUMBER:[protected], 2761097.

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@

@heromember

Nov 30, 2020

I have same problem

HeroMotoCorp

from Delhi, Delhi

Dec 7, 2020

Dear Sir,

We regret the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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