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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 110

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R
Ranjeet singh Parmar
Nov 18, 2020
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Address: A.B Road Near By Somya Takies Ke pass Guna

I bought a Hero Company bike Gagan Motors Service Always Poor Service Provide
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the unpleasant experience. We request you to share your Registered Mobile Number and Dealer state with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
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    B
    birendra kumar kamlesh kumar
    from Kolkata, West Bengal
    Nov 17, 2020
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    Address: Jharkhand Bokaro

    I have purchased galomer bike 17sep20 but after 3 month your distributor is not give me my rc how much day you give me rc after 3yars what u want I am gonig to consumers cort ha i[censored] don't give me rc timely then why u promise why u take money for rc. Your service is very very poor and I am not required to any person to purchase that hero products.
    I have purchased to jharkhand chas hindustan auto
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

    Regards,
    Team Hero MotoCorp
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      H
      Habeeb Muhammed
      Nov 17, 2020
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      Address: Volker motors. Kerala kannur

      Iam from kerala kannur
      Hero expulse exshwroom price web site:113319
      Kannur showroom :114619
      Amount very diffrents
      Hero MotoCorp customer support has been notified about the posted complaint.
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        A
        amarda
        from Mumbai, Maharashtra
        Nov 17, 2020
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        Address: Bhubaneswar

        Sir, I have purchased a Glamour bike on 11.11.2020 from M/S Bharat Hero, old town Bhubaneswar, The team member assured us to deliver the bike within 7days, it's unfortunate that they never call regarding this and not attending the number provided after sales of bike . Please do needful and make necessary arrangements for delivery of bike as soon as possible
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We regret the inconvenience caused to you. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

        Regards,
        Team Hero MotoCorp
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          G
          gowtham630
          Nov 17, 2020
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          Today i want to service my hero duet scooty in hero showroom . I tell my vehicle problem to service manager . Service manager calls a mechanic to check the vehicle . I raise my problems to mechanic . But mechanic have a harsh behavior and he couldn't cooperate me . I have a front sound trouble in my scooty but he was talking me as a dialogue ' did I say to u but this vehicle ' . How rubbish he was speaking to me like that . On basis in front of service manager didn't raise a voice to him . So foolish and this is a prestigious matter to hero motocorp unit . I kindly and respectfully complaining u. pls take charge to him . Mechanic name : NAGENDRA BABU, SRIKALAHASTI SHOWROOM, 517644
          MY VEHICLE AP38AT6483 ON 17 NOV 2020 AT 9:30AM
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer showroom name on app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            B
            bobby thakur paplah
            Nov 16, 2020
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            Address: RUBANI MOTORS BHIRAHAMIREPUR HP

            Dear sirmam
            i have purchase hero xtreme sports bike from rubani motors hamirpur himachal pradesh. On 1 july 2019

            my bike have some leakage problem in engine from last 1 year i have done my bike service on time and they open bike engine 2-3 time for same problem but problem is still not solved. Bike power is very low .
            Bike is run only 18000 km till date .And so many problem i face . Pls do the needful as soon as possible.
            I have very much bad experience with u
            sorry to say but i will never suggest hero to anyone
            Hero MotoCorp customer support has been notified about the posted complaint.
            Nov 16, 2020
            Updated by bobby thakur paplah
            Dear sirmam
            i have purchase hero xtreme sports bike from rubani motors hamirpur himachal pradesh. On 1 july 2019

            my bike have some leakage problem in engine from last 1 year i have done my bike service on time and they open bike engine 2-3 time for same problem but problem is still not solved. Bike power is very low .
            Bike is run only 18000 km till date .And so many problem i face . Pls do the needful as soon as possible.
            I have very much bad experience with u
            sorry to say but i will never suggest hero to anyone
            Dear Sir,

            We highly regret the inconvenience caused. We request you to help us with your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
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              A
              anirbanroy052
              Nov 16, 2020
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              Gear shifting issue in bs6 hero glamour 2020 bike

              Sometimes gears are hard to shift and major problems i am facing when gear down 4 to 1, we can do only 1gear down holding the clutch, to do another gear down immediately to need to release clutch and hold it again. When i mentioned this issue with servicing guys they said its known issue with the new glamour i3s....
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              R
              Ravindranadhan
              Nov 16, 2020
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              Respected sir
              I submitted my bike for service in Vega Motors which is near Kongad palakkad district kerala on 12/11/2020. I requested them to repair self start complaint and back vibration check and other small problems .They only resolved minor problems and not the major complaint as mentioned above. So am kindly request to you to do the necessary action against the Vega Motors if you more details please call me mentioned number.

              Sincerely
              You customer
              [protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the trouble caused. Kindly provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help you further.

              Regards,
              Team Hero MotoCorp
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                S
                Nov 15, 2020
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                Address: Garkha

                1 My glamour motorcycle open by wash man for service
                2 paint protection not available in showroom or services centre
                3 misbehave with superviser
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  M
                  Mizanur Molla
                  Nov 14, 2020
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                  Address: Sonakania

                  Byke service not provide about Mobil change
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We regret the unpleasant experience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
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                    M
                    Midhun Malappuram
                    Nov 14, 2020
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                    Address: run motors,parambilangadi,kottakkal ,malappuram kerala,pin 676503

                    I took a bike from your company and did not give the fifth free service date and I was not able to go to the service because it was a corona.Now when enquired about the free service I was told that it could not be done and that the explanation was that they did not inform me what to do to get the fifth free service now.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      snjvjcb jcbkr
                      from Patna, Bihar
                      Nov 14, 2020
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                      Address: Patna

                      Sir yesterday i booked my vehicle for servicing, After servicing i found at home that engine oil is still blackish in colour and oil is also less. so i want to recheck my vehicle. on monday 15/11/2020 or 16/11/2020 . Mob.[protected]
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Apologies for the inconvenience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
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                        D
                        Durga Balaji Sirigineedi
                        Nov 13, 2020
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                        Address: Sri siddartha auto mobile, oppside maseed, mogalthur.

                        My self s ramakrishna, bike no -AP39DL3881. My battery was sent to warranty a week back at mogalthur service center, I am not getting clarity when I battery returns back, your service people are saying 15-30days. Is that time acceptable for your service norms. Resolve my issue immediately.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        So sorry to hear that. Kindly share your Dealer showroom name and state with us on app.[protected]@heromotocorp.com to help you further.

                        Regards,
                        Team Hero MotoCorp
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                          R
                          Raju Sharmaan
                          Nov 13, 2020
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                          Address: 7055846566 sec 11 news 152 a dukandar agra

                          Baik sticker problem purchase in 15 days
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Nov 13, 2020
                          Updated by Raju Sharmaan
                          New bike purchase 15 din pahle Li thi sticker ukhadne Laga Hai Main Hero ke Showroom per Gaya Rama Motors unhone mana kar diya kab Nahin hoga

                          Dear Sir,

                          We can totally feel your disappointment. Kindly share your Registered Mobile Number and Dealer state with us on app.[protected]@heromotocorp.com to help you further.

                          Regards,
                          Team Hero MotoCorp
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                            B
                            Basanta Mishra
                            from Shillong, Meghalaya
                            Nov 12, 2020
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                            After purchase my bike model splendor+ special edition (OD02BE8734) but sorry to say that after 4 th service my all nickelling parts are rusted . After complaint & visited to dealer point regarding 5 th servicing they replace my back shockobserver colour model in place steel nickel & other parts like ( silencer cover, leg guard etc)avoiding to replace .As a customer I am expecting this type of inferior quality
                            Kindly resolved the above issue as early as possible & waiting for your valuable reply in fever of me.
                            Regards
                            Basanta Mishra
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the inconvenience caused to you. With respect to your complaint[protected] raised via Dealer is in the process and it will be resolved at the earliest.

                            Regards,
                            Team Hero MotoCorp
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                              S
                              Sanjib kumar kp
                              Nov 12, 2020
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                              Address: Siva sankar motors, beside essar petrol bunk,near gajuwaka RTC DEPO DEPO, visakhapatnam, 530011 AP

                              When I was submitted my bike for servicing at "SIVA SANKAR MOTORS" near gajuwaka RTC depo, visakhapatnam 530011
                              Contact no[protected], 2747472
                              The service center is a authorized by hero motocorp when I was asked for poor servicing of my bike all staff members of this service center misbehaves with me when I told the service manager or technician for loosening of handle nut and bolt they argument.
                              Plz take necessary action against this service center either I will go to consumer court against this types of behaviour.
                              If any accidents happen with me then who responsible for. Either I speared this images through social media I didn't want to down ur company's reputation.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              So sorry to hear that. Kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

                              Regards,
                              Team Hero MotoCorp
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                                L
                                Lalu Jose
                                Nov 12, 2020
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                                Address: Vettuvenni marthandam kanyakumari district tamilnadu

                                With subject to the above, I wish to inform you that my father had purchased a hero honda vehicle passion plus on june 2009 with registration no TN75 A 9972 but the vehicle chassis no is different in RC book now I contacted to show room they informed me "we can do nothing" after repeatedly calling more than 10 days. They will also not respond my grievence properly, the vehicle is purchased from bharath motors marthandam in kanyakumari district . I hereby enclosed vehicle invoice and RC book for your kind reference. Kindly guide marthandam show room officials to address my grievances and rectify the above said error.

                                With regards,
                                Lalu,
                                Kollemcode,
                                Mbl no: [protected] & [protected]
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We are sorry to hear that. Kindly share your Dealer showroom name and state with us on app.[protected]@heromotocorp.com to help you further.

                                Regards,
                                Team Hero MotoCorp
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                                  S
                                  Shailesh kumar70542
                                  Nov 10, 2020
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                                  Address: Lucknow, Bright Motor, Mausamganj

                                  I have visited the Bright motors service center lucknow for the service of my bike and that time i have tell them each and every problem of bike and they have checked it also there was a problem of shelf start noise, which is not been solved and bike front light which was also not been solved and after that i again complaint about the problem again that it is not been solved they are asking for more money, and saying that you had not tell these problems before.
                                  I had told them three problem to be solved
                                  1- Shelf start noise problem
                                  2- Speedo meter not working
                                  3- Front light not Glowing properly
                                  And service of bike.
                                  When they had checked the bike for service they had told me the estimate budget expenses of Rs-1055 only and after that i had received the call from service center saying that *chain socket and spark pluck* is also to be changed and again tell me more amount of Rs-1300 and finally i had to pay Rs-2100 and not got my bike in good service condition and when i complaint it again no one is bothering to listen me, and 2 days had passed from service the engine oil is also leaking from the engine, i want to know what kind of service thay are providing to the customer, i have visited three times to the service center every time some extra money is charged from me within the service of on the very second day. And now no one ready to take responsibility for there fault.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    I
                                    imran88710
                                    Nov 10, 2020
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                                    Address: 91,suttar bakhal

                                    I am Imran shaikh [protected] mari maestro MP 41 MW 4853 ka agyat forwheelar na picha se takkar mar di jissa mujha or family ko kuch chot aai or gadi ka grant damage ho gaya,
                                    Jo ki mana service center pa claim ka liya jams mar di ha,
                                    So jald se jald mari gadi thik mar mujha lota da.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We regret the trouble caused. Kindly provide your Dealer showroom name and state on app.[protected]@heromotocorp.com to help you further.

                                    Regards,
                                    Team Hero MotoCorp
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                                      M
                                      manuvgr
                                      Nov 10, 2020
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                                      Address: Vengoor p.o, Ayoor

                                      I purchased a Mastro edge 125 BS 4 bike. I am facing hues of problems. Service quality is very poor. I have complained to them about battery and self start related problems again and again but they couldn't help and cooperate. I feel harassed by this service center saying they can not resolve the problems. Please resolve my problem as soon as possible

                                      [protected]
                                      Manu
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                      Regards,
                                      Team Hero MotoCorp
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