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S
Shah ayaan
Sep 19, 2020
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Address: Hamdania colony bemina, Baghiyas chattabal

Name : mohammad ishaq shah
Model no : extreme 200r
Registration no : jk01aj 6699
Purchase date : 26/04/2019
Dealer : j&k motors m. A road srinagar kashmir
Mobile no : [protected]

Sir/madam,

I purchased my above bike from j&k motors srinagar from the date of purchase of bike to till date i am in big problem to purchase this bike. There is a engine noising at least 3-4 times head camp and slender nd timing chain has been changed but noising nd mileage problem could not be resolved nd other problem is with pickup issue nd disc issue with front nd back nd handling also is not gud compare to other bikes nd suspension is very bad from 1st service many times i told your service engineers clear these issues they just trying to convince me everytime there is no problem and these are manufacturing defects why i am suffer. My bike was passed by your q. C without checking/testing. There is a manufacturing problem.

In the meantime i have lost my time and money also every time they giving me fake trust. I had a glamour nd cd deluxe bike almost which was 8 years old. I was happy with my old bikes. But my new bike harrassed me badly. All of these happened due to your wrong manufacturing. I think your tie up has been borken with honda, so it happend. Your engineers are not so good as honda engineers.

Finally, i would like to say that kindly look my matter seriously otherwise i will have to go to consumer court.

Hoping an immediate action from you.
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    sudhish kumar dwivedi
    Sep 19, 2020
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    Address: LAKHAPUR, MANDHATA, PRATAPGARH

    मैं सुधीश कुमार हीरो सुपर स्प्लेंडर के BS4 एडिशन का मालिक हूँ जिसको मैंने 2017 में मई महीने में जनता हीरो भगवाचुंगी प्रतापगढ़ से ख़रीदा था।

    घटना सं 1:-गाड़ी खरीदने के 1 वर्ष के भीतर ही गाड़ी से धुआं आना शुरू हो गया (जबकि गाड़ी खरीदने से अब तक सभी सर्विस नियमित समय पर जनता हीरो के वर्कशॉप पर ही करवाता हूँ )काफ़ी कहने सुनने और कई दिन सर्विस सेंटर के चक्कर काटने के उपरांत 1300 रुपये लेकर के गाड़ी में कुछ कार्य किया गया 2 माह के बाद फिर से वही स्थिति हो गई और अभी तक सही नहीं हुआ है।

    घटना सं 2:-एक दिन गाड़ी की सफाई करने के दौरान मैंने देखा की मेरी गाड़ी की चेचिस चटख (टूट )गई है,
    जिसको मैंने जनता हीरो के वर्क शॉप में दिखाया तो वहां से तीन दिन बाद पता चलता है की यह वारंटी में तो हो जायेगा लेकिन आपको आर टी ओ ऑफिस से चेचिस बदलने के लिए अप्रूवल लेना होगा अब मैं एक हफ्ते से सर्विस सेंटर और आर टी ओ ऑफिस के चक्कर काट रहा हूं मैं एक रोजगार परक व्यक्ति हूँ यह मेरे लिए प्रतिदिन करना असंभव है।

    अतः कम्पनी के उच्च अधिकारीयों से मेरा अनुरोध है की कृपया मेरी सहायता करें।
    Hero MotoCorp customer support has been notified about the posted complaint.
    Bike number:-UP72AQ8655
    VIN NO:-JAR030H9D34846
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      N
      Neel Arya
      Sep 19, 2020
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      Address: Varenyam hero ,j.k. road bhopal,m.p.

      I have purchased a hero passion pro bike from varenyam hero, bhopal m.p.
      During dealing the dealer told me about passion pro bike that the bike has 84 k.m./liter milage, and it has tube less tyres .But I found that it has only 40 to.45 km /liye milage and both tyres are with tube .I faced big problem because of tyres .
      The company and dealer both cheated me .They did fraud with me please help.me.
      Bike number- mp04 qu6750
      Hero MotoCorp customer support has been notified about the posted complaint.
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        S
        Subeeer
        Sep 18, 2020
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        Address: Kalyanpur, Lucknow

        I have purchased bike passion pro one month ago, but there is a start problem which affects in self alsi am from Lucknow
        Hero MotoCorp customer support has been notified about the posted complaint.
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          Address: Abhishek Pandey c/o Rajeev Shukla near mahila degree college hostel fatehpur

          Sir Maine hf delux lithi nov 2018 me 42000 km Gadi chli aur engine khrab I mean half engine bnega kyo itni jaldi kyo khrab hua apka product...jbki Maine hmesa acha mobiloil dlvaya...Kya Jo mere paise engine bnvane me lge 5000 rs Kya vo company degi issi liye customer apk uor vishwas krta h... abhishek Pandey mobile number [protected]...
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          R
          Rupali Agrawal
          Sep 18, 2020
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          Address: MANAMA MOTORS UDAIPUR OPPOSITE B.N COLLEGE

          Hello sir,
          i visited manama motors opposite b.N college udaipur rajasthan, they said there is a problem with my scooty engine and self start and they hold my scooty for 8days and then they repair that sccoty against rs 5000
          and then after few days of repairs again facing the same problem and again i went there for 4 times but they are not giving any satisfactory reply
          date i went to manama motors - 19/8/2020
          manama motors no. - [protected]
          solutions i prefer - repair / refund
          invoice no.-10251ch20v3274
          my no. For more detail- [protected]
          my vechle no.- rj27xs2129
          model-mestro edge nov.2015
          thank you
          rupali agrawal here
          Hero MotoCorp customer support has been notified about the posted complaint.
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            S
            Shah ayaan
            Sep 17, 2020
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            Address: Hamdania colony bemina, Baghiyas chattabal

            My bike number jk01aj 6699 my bike is still pending from 29 august 2020 due to unlocated fault why company did fake promises to customers if bike is not gud for riding or bike is not in repairable condition then give me a new bike or give my money back why customer suffer due to your negligence one of the wasted bike is extreme 200r no mileage no pickup no good riding effects no gud suspension disc problem and only engine noising everytime i really want to knw why company launched these wasted model in the market why customer suffer plzz tell me i am suffering from last one and half year after buying this stupid useless bike i want immediate answer
            Hero MotoCorp customer support has been notified about the posted complaint.
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              R
              RKBajar
              Sep 17, 2020
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              Address: H no 20 A Extn 5 Rajendra Park, Nangloi

              I purchased a passion pro bike from sharma auto nangloi on 9 th august 2020 chassis no mbljaw140lhg41762. It started giving problems from the first day like engine off, missing etc. I took it back to showroom, they kept it for one day but problem remain unsolved. I again deposited it on 15 september but problem is as it is. Please provide me solution
              Hero MotoCorp customer support has been notified about the posted complaint.
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                R
                rajano
                Sep 17, 2020
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                Address: Mahendra Motors - Hero MotoCorp ,kuttiyadi ,kerala,pin:673508,9846005009

                Sir

                After the service my bike having tik tik sound in the head, only all the service done in authorized service center.

                They told me this sound can't raduced, first
                Time am hearing this king of reply from mechanic (Authorized service center kuttiyadi). Now they using 1300 ml oil to reduce the sound, please repair my bike as it possible. While brought the time i informed the complaint, now i understand they fooling me filling more oil & reduce the sound. Am waiting for the proper solution,

                Bike details: kl-18-s-2139
                Hero splender ismart 110cc

                My details:rajan o
                [protected]
                Hero MotoCorp customer support has been notified about the posted complaint.
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                  R
                  Rajkumar Airwal
                  Sep 17, 2020
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                  Address: 176, maharana pratap nagar indore

                  On 4th service of my bike service engineer of raymon motor indore charge me rs.260 instead of rs.130 and give me one additional fake bill of rs.130.
                  And they do not asked me for service feedback otp also.

                  I want my money back and strict action against the fraud.

                  My. Bike no. Is mp09vu4539
                  Service invoice no.10345ci20v1993
                  Invoice date[protected]:19:56

                  Job card no.[protected]rjc[protected].

                  Regards,
                  Rajkumar airwal
                  Co. No.[protected]
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                    C
                    Chonbeni A Tsanglao
                    Sep 16, 2020
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                    Address: Nagaland , Dimapur hero motocorp

                    I am having an issue with my abs braking while riding on off-road contition. It's been 5 month since i brought bs4 version red color xpulse200. It will be very grateful if my problem would be resolved as soon as possible. Thank you
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We highly regret the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      Vinit t
                      Sep 16, 2020
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                      Address: HNo-G20,Dream City Colony, Sardhana Road, Meerut,UP, 250001

                      11789 Shree shiv Shakti automotive, Meerut. My experience three times this service center very bad, Service quality very low, Machnic unnecessary part change but do not face actual problem, Machnic do not fallow rules, My scuety RJ01SX7201 bill details not given Rs2430, All over service output nil.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear SIr,

                      We regret the inconvenience caused to you. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
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                        U
                        Upendar Rathnavath
                        Sep 15, 2020
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                        Address: SRI SRI SRI Automobiles 5-1-181 passion towers, yellendu x road wyra road khammam telangana 507001
                        Website: Google

                        Good morning sir/madam

                        Here i want to give a complaint regarding reckless service issue for my maestro edge (Ts 04 es 8333) from sri sri service center, khammam

                        I have oil leakage problem from engine backside for that i have visited service center, they have done service but not resolved the problem i had to visit for the second time but this time sound from back wheel has started which was not there before i asked them regarding that but service center people told nothing will happen sound will go off while driving, i thought it's ok and taken my vehicle but day by day sound has gradually incresed a lot, again i have visited service center, they are asking me 4 to 5 thousand for repair of that though i have joy rider card and talking harshly when i asked them about the sound problem, here service center people are reckless and not showing interest in solving the problem they just do service like oil change and other small things but they are not showing interest to solve such problem which i'm facing with my bike

                        Since i have given the previous above complaint from then till now i have visited service center 10 times for same repeating problem i have kept the vehicle in service center for 3 days for proper understanding of problem but they haven't solved the problem instead of solving the problem they are telling vehicle is in good condition and it will be like that only or else sell the vehicle and buy another vehicle they are not interested in analysing the problem and solve it if these professionally trained people can't solve the problem then what are authorized service centers for
                        Manager sai krishna is also not giving response and not caring about the problem which who told me earlier ill personally look into the matter now he is not at all responding and showing interest in solving my vehicle problem
                        Not only me when ever i go to service center i see customer get fedup with vehicle service
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Sep 15, 2020
                        Updated by Upendar Rathnavath
                        [14/09, 7:30 pm] Upendar Ratnavath: Good morning sir/madam

                        Here I want to give a complaint regarding reckless service issue for my Maestro edge(TS 04 ES 8333) from Sri Sri service center, khammam

                        I have oil leakage problem from engine backside for that I have visited service center, they have done service but not resolved the problem I had to visit for the second time but this time sound from back wheel has started which was not there before I asked them regarding that but service center people told nothing will happen sound will go off while driving, I thought it's ok and taken my vehicle but day by day sound has gradually incresed a lot, again I have visited service center, they are asking me 4 to 5 thousand for repair of that though I have joy rider card and talking harshly when I asked them about the sound problem, here service center people are reckless and not showing interest in solving the problem they just do service like oil change and other small things but they are not showing interest to solve such problem which I'm facing with my bike
                        [14/09, 7:44 pm] Muzzu: Since I have given the previous above complaint from then till now I have visited service center 10 times for same repeating problem I have kept the vehicle in service center for 3 days for proper understanding of problem but they haven't solved the problem instead of solving the problem they are telling vehicle is in good condition and it will be like that only or else sell the vehicle and buy another vehicle they are not interested in analysing the problem and solve it if these professionally trained people can't solve the problem then what are authorized service centers for
                        Manager sai Krishna is also not giving response and not caring about the problem which who told me earlier ill personally look into the matter now he is not at all responding and showing interest in solving my vehicle problem
                        Not only me when ever I go to service center I see customer get fedup with vehicle service

                        Dear Sir,

                        We regret the trouble caused. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                        Regards,
                        Team Hero MotoCorp
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                          Debsudipta
                          Sep 14, 2020
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                          Address: Palco Automobiles,Medinipur

                          I had bought a hero pleasure plus in nov 2019, and met with an accident and broke the front wheel mudguard and headlight viser on 24.07.2020. I had made requisition of the required parts from the nearest dealer. I. E. Palco automobiles, medinipur and after passing of nearly 80 days, the required parts ia not yet received and hence the scooty is running in broken condition.
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the inconvenience caused to you. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            Amolgudaghe
                            Sep 14, 2020
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                            Address: AT.post. Mamdapur Tal.yeola Dist.nashik . Maharatra

                            I have taken your company's motorcycle, I have taken out 5 years insurance for that motorcycle, my motorcycle has broken down (speed meter wire is broken), it does not repair your service center, it is asking for the cost.
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                              Sibaprasad samantaray
                              Sep 14, 2020
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                              Address: Somanath motors.bajpur.khordha.odisha.ph-06755-243366

                              I am a buying a scooty .date 25.8.20
                              But my vehicle not registration in rto and no vehicle no
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                rekha damani
                                Sep 14, 2020
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                                Address: Hero, mumbai

                                I bought this scooter maestro edge 4 years back. from last 1 year it stopped suddenly in the middle of the road .I gave it to service centre but issue not resolved. It's very risky that all of sudden it's stop anytime on the middle of the highway it may cause some serious accident. So I request your company to resolve my issue or exchange my scooter. I had activa from 2009 to 2016 . It was excellent . I never faced this kind of issue. Please resolve my problem .
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Apologies for the inconvenience. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                Regards,
                                Team Hero MotoCorp
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                                  Shravan Kumar Roy
                                  Sep 13, 2020
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                                  Address: Bishunpur devajit

                                  Dear sir/mam.
                                  Mere account me balance nahi tha to Maine fino payment bank se online emi paid kar diy 7.9.2020.ko
                                  Lenin dubara emi mere account se 12.9.2020 ko emi kat Liya gaya
                                  To mera double emi kat gaya
                                  Please sir solve this problem.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    Aakash Shome
                                    Sep 13, 2020
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                                    Address: Durga vihar

                                    Dear team,

                                    Hello, myself vivek.

                                    I'll just buy hero xtreme 160r on aug'20 from rudra motors showroom, durga vihar delhi. Just want to know why this new bike didn't provide leg guard and carborator cover with this. Its hard to understand when i bought this bike dealer told me that company didn't provide leg gaurd with this model bike. Isn't that funny hero didn't launched his first 160cc bike without rider safety. I don't understand.
                                    I must say bike is awesome but i need that leg gaurd for my safety.

                                    Kindly contact me when i'll get my bike accessories.
                                    Mob. No. [protected]
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                                      Gulshan Ansari
                                      Sep 13, 2020
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                                      Address: Bharat Hero Khalilabad

                                      Bought bike on 5th july but they gave number plate 16 august. His help number is never reachable. More than 5 time i go and get the number plate. But haven't got rc paper yet. People do not even inform. Will tell when it comes, but if there is no call for the number plate, what will we call for it? Not everyone has so much time. They said get all the paper in 1 month. Exceeded 2 months.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
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