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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026

Complaints 6268

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257

Unresolved

6011

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Hero MotoCorp reviews & complaints page 119

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Address: Delhi

Hi i am a owner of Xpulse 200 2019 BS4 since few months. Since the motorcycle is mostly focused on the adventure and trailing it is bound to get crashed and which results in damages of cosmetic parts. In a recent expedition of mine my knuckle guard has broken. I went out to the nearest dealer which is Pibco Enterprise to get a new one. But shockingly i found out from the parts manager that hero does not manufacture hand guards as spares and only comes with new motorcycles. This is the basic part of a dirtbike or any offroad focused motorcycle and the most likely part to get damaged. So, if this reaches to the company please please do not neglect such a small and necessary part.

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HeroMotoCorp

from Delhi, Delhi

Oct 20, 2020

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: MB motors basharatpur

I submit my bike for servicing at today after servicing the washman not wash my bike carefully I told him to clean my bike so he scratch and pull out my bike hero monogram so I go complaint against him to workshop manager but he say we don't know anything

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HeroMotoCorp

from Delhi, Delhi

Oct 20, 2020

Dear Sir,

We regret the unpleasant experience. We request you to share your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Doranda ranchi

Sir,
My nearest hero authorized service centre name Friends Autobike Hinoo opposite HDFC bank does provide parts of motorcycle . they told me we don't provide parts to customer we only provide parts when I give bike for service otherwise not

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Oct 05, 2020

Updated by Mohamma37429740 Complain as on 5 Oct 2020

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HeroMotoCorp

from Delhi, Delhi

Oct 20, 2020

Dear Sir,

Please accept our sincere apologies. We request you to help us with your Registered Mobile Number and VIN (Vehicle Identification Numbers) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: KKeral, Kasaragod Dostrict, Badoadka

Website: [email protected]

My bike No Kl 14 E 7399 done engine work and replace crank & bore in Smitha Motors Badiadka two month before after second oil change engine not have enough oil it consist less than 200 ml oil because their engine work & setting are very bad I am paid more than fifteen thpusand rupees for engine work They cannot respond to my problems I request you to help me to repair my bike

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HeroMotoCorp

from Delhi, Delhi

Oct 20, 2020

Dear Sir,

Thanks for providing your details. We have noted your complaint[protected]. We will get back to you shortly.

Regards,
Team Hero MotoCorp

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I have purchased splender ismart 110 in 2017, and only 1 month from the purchase date it's engine started making too much noise and it also stops working when it gets a minor jerk. I have told this to nearby agency's manager many times but he did not solved my problem yet.

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HeroMotoCorp

from Delhi, Delhi

Oct 20, 2020

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: house number B- 108 harsh vihar hari nagar part3

My self,
Narender singh
Bike no - DL3SEP4663
Dear sir mene lockdown m bike kharidhi thi, 5 mahine phele . Tab se abb Tak new bike Mai sabse phele-
1- bike ki battery kharab ho gyi
2- do _teen baar chain tut gyi.
3- Clutch plate kharab ho gyi.
4- 2 gair lagaane par tisra apne app lag jata h.
5- plus company n tubeless Tyre bolker normal Tyre wali bike de diye.
Sirf 5 mahine k Ander hi, sbb chize change Karani pad gyi, vo bhi new bike ki.
Humne full cash d Kar bike kharidhi thi iss lockdown m, par aapne hamme purani bike d di .
Sir agar itni problem Anni hai tou new bike lene ka Kya fayda.
Issse badiya mai purani bike le leta apke service center wale bolte hai ki lagta hai apko purani bike de di hai sir Mai apse second time complaint Kar raha hu . Agar apne Meri problem solve nahi ki, tou Mai consumer Court Chala jaunga

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HeroMotoCorp

from Delhi, Delhi

Oct 20, 2020

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile number, Dealer Details, and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Gurdaspur Punjab

Duggal Hero Agency in Gurdaspur do not follow Covid 19 guidelines Not a single employee uses face mask . When we asked them to wear a mask they said we are unable to talk with customer as it obstruct their speech and they find it hard and kore effort in conversation with customer while using mask
When the Job card is made the delivery time of bike is added but do not service bike at time . If we ask service manager about this issue He gave answer that this time is only formality the bike will be given with our own choice It may take 1 hour or may be more According to their wish .

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HeroMotoCorp

from Delhi, Delhi

Oct 20, 2020

Dear Sir,

Please accept our sincere apologies. We request you to help us with your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Near Rashim Udhyogh Kendra, Shankeshwar Road Gadhinglaj 416502

I have been taken splendor plus B6 bike in June 26th at Gadhinglaj, Kolhapur dealership member, (Samarth motors ), Since i getting the bike we facing some problem in bike, also we had done 2 service by dealer but there was not positive feedback got from there, not available any Computerized checking, still we facing problem at i3s system, self start, on riding bike engine running stop.
Bike No MH 09 FP1770,
Name: Sharad Savaratkar
At post: Mahagaon

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HeroMotoCorp

from Delhi, Delhi

Oct 20, 2020

Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and VIN (Vehicle Identification Number) with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Vpo-Aloda,viya-Khatishyamji, Dantaramgarh

Dear sir, many may 2019 me aapke showroom Guruji Motors Ringus Road Srimodhopur se new hf delux cash payment me niklwai thi and many servive bhi time to time kervai h meri bike 14400km pr hi oil utha rehi h me kya keru muje uska koi solution chay abhi meri bike 5year Garinty Period me h

Hero MotoCorp customer support has been notified about the posted complaint.

Oct 02, 2020

Updated by Vasudav Kershana dear sir, many may 2019 me aapke showroom Guruji motors ringus Road Srimodhopur se new hf delux cash payment me niklwai thi and many servive bhi time to time kervai h meri bike 14400km pr hi oil utha rehi h me kya keru muje uska koi solution chay abhi meri bike 5year Garinty Period me h

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HeroMotoCorp

from Delhi, Delhi

Oct 20, 2020

Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number, Dealer Details, and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: MAA VAISHNO AUTOMOBILE BETWEEN DANNY CHOWK & PAGRA CHOWK NH28 DALSINGHSARAI SAMASTIPUR BIHAR-848114

Hero Splendor Plus BSVI Bike Purchase for 10.09.2020 MAA VAISHNO AUTOMOBILE danny chowk Pagra Dalsinghsarai, Samatipur Bihar-848114
But Bike Faulty Not Started Two days go but service engineer not pick folt
i am discuss with replace for new bike but agency not getting me phone

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HeroMotoCorp

from Delhi, Delhi

Oct 12, 2020

Dear Sir,

We regret the inconvenience caused to you. We have noted your complaint[protected]. We will get back to you shortly.

Regards,
Team Hero MotoCorp

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Address: Thirubhuvan motors ashok nagar post office kottara manglore

Requsted sir:
My bike (hero passion pro)the engine crank issues has been found. Which was taken on 296/2017.Due to the lock down i couldnt bring it to the showrrom, when i informed to the showroom they rejected to visit.so, i need a quick repley for the message as soon as possible and make the arrangement as same

Regards
Krithik

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HeroMotoCorp

from Delhi, Delhi

Oct 12, 2020

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number, Dealer Details and VIN (Vehicle Identification Number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: jammikunta pavan motors pin 505122

They are not giving the proper respect to the customers more over estimated bills are not matching original bills they are given 1016 rupees of estimated bill but they are actually collected 1800 rupees from me

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HeroMotoCorp

from Delhi, Delhi

Oct 12, 2020

Dear Sir,

Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: Mangalore

I have purchased xpulse 200T on month of October 2019. Ofter first service vehicle getting started many issues like engine noise, gear slipping, dropping pickup, dropping milage, and mostly very poor built quality in every parts. Services done by westcoast hero authorised service Mangalore. In my first bike felt bad experience. Showcasing 200cc bike anything if we gon inside this bike looks like a splender model. a shame for #Heromotorcorp India and # westcoast hero mangalore. Poor service and service center's are made for making money. Unknowlegded staffs and rude behavior. It's my worst experience to write..

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HeroMotoCorp

from Delhi, Delhi

Oct 16, 2020

Dear Sir,

Apologies for the inconvenience. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Address: 256/d lower dhiv nagar

I have buyed sccoty mastro edge on 2016 with 6-7 there was problem in pipe it was broken and oil leakes then in 2017 its face comp was broken they said and then in 2018 its crank shaft was faulty they said and now in 2019 same problem are coming and they saying engine is faulty. I haved buyed it for 52000 why i should pay them again and again for faulty thing i wana replacement.

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V

Vasanth Bargula

Sep 30, 2020

Hardly 7500km run this bike and not even used for rough. If the vehicle same issues are repeating means why u made service center .I need a complete solution for this or give a replace I have paid 120000 it's not a small amount.

HeroMotoCorp

from Delhi, Delhi

Oct 16, 2020

Dear Sir,

Sorry to hear that. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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I did my servicing on time. Last 7th july 2020, my last free servicing was done. Today is 30th sept 2020. Not even 3 months, i am facing engine & transmission issue. I dont know how the servicing was done. I did not met any accident. Even there is no scratch on the vehicle. During this lock down period, the odo value is also minimal (Only around 460km after last servicing).

As soon as free service got over, problem is starting up.

I had activa earlier. It was good. Atleast these kind of issue did not experience.

Kindly help me in this regard

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HeroMotoCorp

from Delhi, Delhi

Oct 16, 2020

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Address: Venkataramana hero showroom nalgonda

Duet vehicle purchased on 14th december 2015. From the begining we are facing issues with vehicle. It's not running properly even though we are very regular in servicing. We are doing servicings with venkatarama hero showroom nalgonda from the beginning. Everytime service providers are doing some patch work and giving back vehicle. Now they are telling like engine got failed better to replace vehicle otherwise it won't work even after repair also.
"we having trust in hero brand. That why we took vehicle. We are expecting to replace the engine with new engine. I can't continue with the same issues again and again. Under warranty please replace the engine otherwise we will go consumer court with all the evidence and i don't want to leave issue like this. I will fight for this in court.
Thanks,
Pavan kumar
[protected]

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Address: B-1 EXTENSION,A-41, Mohan Co-operative INDL. AREA, NEW DELHI, STATE CODE :7

My bike passion pro 110cc. Bike number dl3sea1593
Manmohan singh of singla agencies they didn't my money back of 11000 only.
I request to you please give my money.

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HeroMotoCorp

from Delhi, Delhi

Oct 16, 2020

Dear Sir,

We are sorry to hear that. Please share your Registered Mobile Number and Dealer state for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: B-1 Extension, A-41, Mohan Co-operative indl. Area, New Delhi, state code:7

My bike passion pro 110cc. My insurance money not received for 1 year.
Manmohan Singh of Singla agencies they didn't my money back
Please give my money. I Request you.
Please take action against Manmohan Singh

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HeroMotoCorp

from Delhi, Delhi

Oct 16, 2020

Dear Sir,

We are sorry to hear that. Please share your Registered Mobile Number and Dealer state for our team to assist you.

Regards,
Team Hero MotoCorp

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Address: Mehasana

Mehasana ma Service bekar se sir & rupay le se. Menajr koiy vat sabhr toj nathiy to su kar va nu

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HeroMotoCorp

from Delhi, Delhi

Oct 16, 2020

Dear Sir,

We regret the inconvenience caused to you. Kindly share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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Address: Kunjwani Jammu Near Amandeep Hospital

I purchased a fresh motorcycle from devika hero kunjwani byepass jammu and paid a full and final amount and took the delivery of motorcycle after completing of codal and other formalities. But on next day i started noticing the issues like damaged digital meter, damaged seat and i brought the same into the notice of devika hero jammu, contacted them hundreds of times, but even after passing of more than one and half month my genuine issue under warranty was not resolved.

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HeroMotoCorp

from Delhi, Delhi

Oct 16, 2020

Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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