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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 128

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H
harithakur12
Jul 22, 2020
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Address: Haridwar

Meri gadi splendor i smart 10 hai joki mujhe abhi liye hua 3 sal hue hain aur meri gaadi mein phele din se engine ki problem hai or bar bar timing chain awaz kar rahi hai jiske liye main haridwar mein complaint bhi darj kariye thi but ak baar gadi thik ho gyai thi fir uske baad same paroblem aa rehi he jiska liya mena haridwar services center per camplant kariyi he meri gadi weha 16 din khadi rehi wo bolte he ki hamera pass saman nahi he hamne aga oder de rekha he me kafi persan ho jadi se meri gadi ki problem thik ho jaye
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    Hemrajneem
    Jul 22, 2020
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    Address: V+P- Nagla meena THE - Hindaun city Dist- Karauli ( Rajasthan) Pin Code - 322230

    सर मेरी हीरो की बाइक है नई ली है तभी से उसके इंजन में कभी-कभी तेजी से आवाज आती है दो बार सर्विस करवाई है तब भी मैं नोट करवा चुका हूं लेकिन अभी तक समस्या का समाधान नहीं हुआ है पहले भी मैं कंप्लेंट कर चुका हूं मैंने सर्विस भरतपुर में आर्या सर्विस सेंटर है उसी पर करवाई है बाइक नंबर RJ34-SQ0731 है मेरा मोबाइल नंबर [protected]
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

    Regards,
    Team Hero MotoCorp
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      Hemrajneem
      Jul 22, 2020
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      Address: V+P- Nagla meena THE - Hindaun city Dist- Karauli ( Rajasthan) Pin Code - 322230

      Mr. Sir, since then, for the bike since then its engine sometimes makes a rapid noise. I have also noted twice at the service center that the problem has not been solved even before i have been compliant but till now this problem is not resolved
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        D
        dinesh ranjan swain
        Jul 21, 2020
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        Address: Soro,Balasore,Odisha,

        Sir I have purchased a maestro edge scooty in 24/10/2017 .at the time of purchase my scooty engine was oil leakage .that time u will not change my scooty.now it will again having engine problem.now my scooty is in hero servicing center in soro (Twinkle motors ), odisha.now the service center owner charge me for reparing of engine.but my scooty engine is with in warranty period.so please help me.
        My vichile engine no-JF33ABH4J22826
        Vechileno-0D08G9422
        Mob-[protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
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          S
          Syam c
          Jul 21, 2020
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          Address: Kunduparambil house ottappalam manissery post 679521

          It is reported that most of the owners of hero xpluse 200 have complained about the abs of their bike.in some cases the abs does not work properly and increases the risk of brake locking causing an accident.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            S
            Shamsen Gupta
            Jul 21, 2020
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            Address: पहाड़िया

            सर मैने दिनांक 15।7।2020 को मंगलमूर्ति शो रुम पर अपना गाड़ी संख्या up65cz9305 का सर्विस कराने समय 1।00 बजे गया मगर मेरी एक लेट सर्विस की गई और सारे स्टाफ बत्तमीजी सेबात किये और तो और मेरे फिल्तर कवर को डैमेज कर दिया सर्विस घरिया स्टाफ घटिया मेरी को नैश कर दिया मंगलमूर्ति के स्टाफ ने और 4 घन्टे खडा किया सो अलगi hat hiro sarvice centar. I hat staff.
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We can totally feel your disappointment. We have notified your complaint[protected] to our team and they will be in touch with you.

            Regards,
            Team Hero MotoCorp
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              S
              Sandesh Sachan
              Jul 21, 2020
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              Address: Hamirpur,210301

              Policy of bike up91p2373 not renew after payment 905=00
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile number and Dealer details on app.[protected]@heromotocorp.comto help us in resolving your issue.

              Regards,
              Team Hero MotoCorp
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                V
                vishal pareta
                Jul 20, 2020
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                Address: Bajrang nager kota

                Sir my bike service not a problem solve
                Meri bike ki service krvayi toh bhi saiancer ki problem solve nahi ki

                Aap ki company service mai kya krti hai

                Kuch bolte hai bolte hai
                Service mai nahi hota yee work

                Hrrr bar ki problem hai sir service khabhi ek bar mai sahi nahi krte hai bike ko dubara leke jana pdta hai
                Ase problem kuuu

                Ya toh company mai service kraye nahi hmm
                Hero MotoCorp customer support has been notified about the posted complaint.
                Jul 20, 2020
                Updated by vishal pareta
                Sir meri bike ka pura average sahi nahi milage set nahi krte hai
                Bola average set kro bike bh

                Dear Sir,

                Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  Address: Rampur Road Haldwani U.K Distt.Nainital 263139.

                  Dear ma'am/sir i have purchased hero achiever in september 05, 2019. I have paid 5803rs for insurence .In december-january, my bike got in an acident in Haldwani Medical college area and some parts like disc brake, side panel, tyre holder rims and some front panel parts got damaged.I have visited to the service center of Rampur Road Haldwani and showed all the documents of my bike and submitted the all required documents and also checked...
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                  B
                  bhartijain
                  Jul 20, 2020
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                  Address: Meerut road vihaan motors

                  Sir mujhe one and half month mai bhi scooty ki battery available nahi karaye gye mujhe bahar se purchase karne padi aur meri battery under warranty thi
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
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                    A
                    Ankurngr
                    Jul 19, 2020
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                    Dear team,
                    I have purchased new hero bike on 29 sep2019 vehicle no. Rj20vs9000.
                    In feb2020 i had visited for 2nd free services and it was done. Post that due to lockdown and being out of the town i was not able to visit for 3rd free service.
                    I visited for service at kota motors service centre kota on 18 jul 2020 and the team officials behaved very abruptly and when i concerned about my 3rd service they refused for the same and done 4th free service while 3rd one is skipped without any reason.
                    King take corrective action against the same or will directly complain at pmo against this incident.

                    Thanks and regards
                    Ankur nagar
                    [protected]
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We regret the unpleasant experience. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      R
                      Raghav86
                      Jul 19, 2020
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                      Address: Najafgarh dinpur new Delhi

                      And again worst and pathetic service i ever have for my bike at avni motors najafgarh new delhi. Even after telling the advisor regarding the oil leak issue at 1st and 2nd service, issue gets unresolved... Don't think that the company really want to make a relationship with customers as per the advertisement shows... They don't even know how to treat with a customer... Hero "#" motocorp...
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

                      Regards,
                      Team Hero MotoCorp
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                        J
                        Jitbose
                        Jul 18, 2020
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                        Address: Howrah bankra

                        Dear hero team
                        I really dispointed to your bike service. I have purchase a hero xtreme 200s bike. Already 3 time service done but still now my problem was not slove. What the issue I can't understand.
                        1millage.
                        2 engine sound
                        3 abs problem.
                        And many problem. Many times I saying to service centre but still same problem.
                        If you not slove my problem I will case to consumer forum
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile number and Dealer state on app.[protected]@heromotocorp.comto help us in resolving your issue.

                        Regards,
                        Team Hero MotoCorp
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                          F
                          faridansari193
                          Jul 18, 2020
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                          Address: Near masjid halim faijullah,ward no 24 , Chandrakala, burhanpur, Madhya Pradesh

                          I had given bike for services my battery terminal is broken while service men is removing battery From bike.and
                          They are telling me that you have to pay charge for this.help me
                          They are giving very rude answer to me and they told me to pay money for exchange this
                          +1 videos
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                          Regards,
                          Team Hero MotoCorp
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                            R
                            Ram Niwas Gautam
                            Jul 18, 2020
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                            Address: dlf city club, phase-4

                            Dear ma'am,

                            Gentle reminder,

                            With due to respect & humble this is ram niwas gautam from delhi. I would like to say that i am not happy with my bike (Passion pro). I have purchased from sapphire bikes l104-105. Gf, lajpat nagar-2, new delhi. Since from 22/05/20,
                            Invoice no:-12050be20s27. Please find the all relevant document as an attachment.

                            I was very knee to look forward passion pro. I had purchased my bike in very crucial time or in global pandemic. The problem created is in bike, its suddenly has been stop while running. They came created a problem after first serving.
                            Then i been there second time in service centre & they kept my bike 05 days (Service centre:- same above address). They only change fuel pump & fuel injector, they return as it is in same condition with not desired quality & not standard and well as no changes. Again same problem created. Next day again i been there service centre they told to me keep one week bike for serviceing.in service center for my bike some parts were not available. I have all document or job related done from service centre. (Jc number:[protected]rjc[protected]. How's possible i keep my bike one week. I am self employed and i fell very trouble to move delhi to gurgaon. There is no point either those who working their & not doing a job properly or irresponsible. I daily conversation with service centre but no response come from thier side.

                            So, please request you to replace my bike or resolve solution. As i facing the lack of quality problem you need this to be resolved at the earliest.
                            I hope that you will solve my problem as soon as possible.
                            Please feel free to contact undersigned or any clarification.

                            Yours truly,
                            Ram niwas gautam
                            Mob:-[protected]
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We highly regret the inconvenience caused. Kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

                            Regards,
                            Team Hero MotoCorp
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                              V
                              vikasmeel06
                              Jul 18, 2020
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                              Address: Nawalgarh

                              Dear sir,
                              I want to register a complaint because I purchase a new bike and I went to showroom for reguler service every time after 5 services yet I'm not satisfied with hero because every time I told the problem but they not do a proper solution there are many problems related with my hero bike like
                              1. we feel reguler jerk in runing bike at a speed of 55...60 km/h from first time due to which it damage chai socket.
                              2. Now on 29/06/2020 bike completed 5th sevice after this it creating lots of problem like not starting with self start, making lots of noise after service.
                              3. Not started without chock.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                K
                                Kumar Durgesh Nandan
                                from Delhi, Delhi
                                Jul 17, 2020
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                                I anu kumari complaining regarding my scooty is smoking too much and lubricant oil getting low every 15-20 days interval. Kindly look into it and resolve the problem at the earliest. Make and model - scooty hero maestro edge zx, br22ae8168, dop-april-2018, total run-12000 kms. Currently in patna bihar.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                Regards,
                                Team Hero MotoCorp
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                                  M
                                  Mohammad Shahid Khan
                                  Jul 17, 2020
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                                  Address: Village pather,kairana Shamli

                                  Dear Sir,
                                  My bike battery is dead but hero dealer Rudra automobiles Knadhla say that they cannot change this battery.They say this battery will be change from Exide dealer but Exide dealer say this battery is long idling from mfg code we cannot change this battery plz help me what I do.
                                  Regards, ,
                                  Mohd Shahid
                                  Cont.no.[protected]
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Jul 17, 2020
                                  Updated by Mohammad Shahid Khan
                                  Plz help to change my bike battery
                                  Dear Sir,

                                  Apologies for the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    S.Sun
                                    Jul 17, 2020
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                                    Address: V/5, Bhavani main road, Oricheripudur (B.O), Sakthinagar (via), Bhavani -tk, Erode -dt, Tamilnadu

                                    Sir,
                                    1.I have purchase the hero pleasure vehicle on 31/07/2019. It's head lamp brightness is not suitable for night ride. The head lamp brightness is very low even to the compare cycle dynamo light and TVS 50 head light. I already inform the dealers.yet not rectified the problem.
                                    2.Horn sound is very low, walking person is not affected during the horn, how can we ride in the city traffic.
                                    3.Why are you fixing the head light glow during the day time.Head lamp bulb quickly fuse out due to continuous heat generation, also energy waste.(Purchase the vehicle from M/s.RPT Motors, Pallipalayam, Namakkal-dt, Tamilnadu
                                    S.Sundararajan
                                    mail id - [protected]@ponnisugars.com
                                    [protected]
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile number on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                    Regards,
                                    Team Hero MotoCorp
                                    Yet not any one contact me and not rectified the sort out problem. I don't know why are you waiting to solve the issue couple of day
                                    No one not contact me and not rectify the problem. Your service is very worst and unsatisfactory
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                                      M
                                      Mohd Tariq Raqeeb
                                      from Noida, Uttar Pradesh
                                      Jul 17, 2020
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                                      Address: Sai motors Bhopal MP

                                      Sir mene aaj sai hero me third free service karayi gayi thi. Har baar ki tarah iss baar bhi service sahi nahi ki gayi. Meri main problem h mileage. Joki abhi meri bike achcha nahi de rahi h. Aur service karane k baad koi sunwayi nahi hoti h. Isliye aapse request h meri problem solve karaye.. So plz solve my bike mileage problem.
                                      Your faithfully
                                      Mohammed tariq raqeeb
                                      Mpo4qt9965
                                      [protected]
                                      Thanks
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                                      Regards,
                                      Team Hero MotoCorp
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