Hero MotoCorp Complaints & Reviews

[protected]

My Name is Rahul Rawat and I bought hero Splendor+ from Kharghar in 2022.
its been only some months and my bike having self problems it is not taking self when i went to your service center in new panvel two times first, they make me wait for whole day and nothing happens they didn't do anything and give my bike as it was. and second time i go today they said bike ecm system not working i told them its a new bike and is on warranty but they said to me We cant give you warrant and tod me it will cost Rs.8, 000 to fix my bike ecm system i denied it and they charge me a bill of Rs.461. which is very bad.
i want to raise a complaint regarding it
first, they didint allow me to give warranty.
second, they charged me unnecessarily.

My name - Rahul Rawat
My Number - [protected]

I am uploading a bill of Rs.461 they charge me. and i hope you will call me back otherwise i am going to file F.I.R against them.

Thanking You

On the first month itself, it started making problems, As the gear is applied, it sometimes suddenly stops. As we have risen to the occasion, they asked us to do service, but the problem hasn't ended. It's been 1 year and 4 months since it started to be a serious problem. As today we are in a village, we are unable to reach people for help. As due to the perious vehicle satisfaction we have bought it, which made us to face difficult . So I raised it in the hopes that I would get a good solution regarding it.

Goyal auto sakti chhattisgarh 495689...inhone mujhe second hand bike sell ki h ...jiska abhi koi kagaj complete ni hua h...aur wo gaadi kharab h mujhe leni bhi ni h ...mere paise bhi ni de rhe h ...plz meri help kre ..mera naam sameek kumar shukla h...m sakti ka niwasi hu...plz meri help kre, , , , goyal auto sakti chhattisgarh

Hello sir/ madam

Maine aapke company se super spelender purchase kiya tha.

Services center me beimani kiya jata hai.

Sir,
I have been taking paid service for my bike for last six years approx.
Showroom manager told me that if you take a regular paid service the hero company will take care of body of your bike for five years.
I purchased the bike on[protected]. After two and half year i lodged a complaint that silencer of the bike got rusted and it is about to break.
They took pics and said we lodged the complaint after a month it will be changed .But every time when i went for servicing for my bike they used to say next time when you come for the bike servicing it will be changed.
Now they are saying the bike is more than 5 years older. When i give my bike for servicing at chirkunda hero showroom it is not satisfactory. But we have no choice at chirkunda. Last time i gave my bike for servicing on[protected] they changed the engine oil. Today i gave my bike for service at dhanbad here they are saying to change the engine oil again as it is lower then the level.
Service of hero showroom at chirkunda is not satisfactory and they are cheating with people.
This kind of service is not good for a reputed company who claims to be heart of India.

I am buying Hero Splendor bike on 15 October 2022 but not received any RC and Security Plate already 4month but alrways say 1week but not solved my problem

Hi i have an xpulse 4v bs6 model. From 1st service till 6th service today my engine oil leakage problem is not solved. Even after riding for more than 12000 km this problem still persist. It is really frustrating nd very bad experience with xpulse. Will never recommend anyone for xpulse again

Sir,
I raise the complaint for issuing my Hero XPulse helmet. The Hero Arun motor, Theni, Tamilnadu, They didn't surrender my XPulse helmet and also the service was worst in that showroom. They didn't responding me properly. So kindly take action as soon as possible.

Dear Managers,

My name : MAGESH KANNAN A
BIKE NAME :MAESTRO EDGE 125 DRUM BRAKE ALLOY WHEEL BS VI
BIKE REG NO : TN 14 Z 4083
Complaint on : SMC HERO(SOUTHERN MOTORCYCLES - HERO MOTORCORP MEDAVAKKAM-600100)

I have given my bike for service at above said showroom today (28/01/2023) morning 8.30 am and i have visited the showroom at evening 7 o clock for collect the bike from service.They are delever the bike without water wash .Once find out the problems i asked the bike service supervisor as why you are deliver the bike without water wash and did only air spray cleaning?? and shouted to them. He said i am unaware about that now bike service is closed and will come on Monday after 11 o clock. They are behaving very rudely and answring without any responsible.

I am really upset and got anxiety about the company serviceing to the customers. How dare they deliver the bike without finishing the full work. i am seeing everthing in mirror screen they dit only air spray and deliver the bike withoin 10 min. Without servicing they collected money Rs.780/-
I am telling that people like "once i enter the showroom after only they have take the bike and did quick service without water wash within 1/2 an hour. At thetime my bike was very ugly and dirty .After that only the sayning come on Monday again for water wash.
What is this??? i need to take one more holiday form office for bike service???.

As i have 2 advocate in my family i will escalate thsi issue at consumer court .

world no 1 worst bike service at SMC HERO MOTORCOP IN MEDAVAKKAM. I will tell to my all friends and face book, twitter follwoers to avoid the HERO MOTOR buying and itis simply waste.
I hope your team will take quick action on that company .

Thanks and regards
MAGESH KANNAN
[protected]
[protected]@gmail.com

Whenever I press the clutch and let the bike be free, the engine shuts down, this problem is from the start when I bought this bike. I have complained so many times to the agency, during services as well as apart from them, yet the issue has not been resolved. It’s been a year now and I’m very fed up with this. Therefore, I request you to kindly replace the bike or fix the problem permanently.

My bike no.- RJ20US3135 engine has problems 4 times in the last 1 year. There is a problem of crane in the engine, due to which the bike gets jammed and the bike stops, even the service center people do not pay attention. The problem is coming since the last time I had brought the bike. and back off. From 18/01/2023 my vehicle is at the service center only.
Didn't even give me the bill twice during the service in between, please give a proper solution.

Engine motor problem clach plate gearbox Awaz hit ek mahine Mein 4 servicing problem solve no continue service Singh jio right card

Dear sir kindly inform i purchased passion pro bike . Last February but bike has been maximum time reporting in your branch because it is lot of problems like that missing problem, over accelerator, i m lot of complate in mail for dheeraj ji but not resolved my problems . Your faridabad branch ( sehgal motors ) it service is not good Sandeep g irritated me he is delaying my problem i requested to you sir pls resolved my problems. When I m continued complaint last 1 year but not resolved my problems

Hero motocorp assured me 5 years warranty if I had timely service. I got 6 times service in 16 months. chainspacket worn out for my bike. But my Authorised service center(GOPAL Hero service, Proddatur) refused to provide warranty and changed my mobile number in their records. Please help me to get warranty as assured by them

My Vehicle Registration No-OD21A2758 . I have booked HSRP but lost my receipt.Help me to track my order by sending my order number. Then I can download my receipt

Meri gadi up 90v 3258 hf delux ke engine me kharabi hone par mai Banda jile ke mayur hero agency me gaya parntu agency valo ne kaha ki engine ki koi warranty nhi hoti aur mujhe lauta diya gaya . mahodaye meri gadi kharide huya jab ki hero campany bike ki warranty 5 year deti hai Sir mujhe bevajah paresan Kiya ja raha hai kripya meri bike ko sahi karwaane ka kasht kare.

Dhanywaad

I have purchased a new Hero Pleasure-Xtech on 26/10/2022 with advance booking of Rs1100/- during Diwali.Diwali offer was to get Goodlife gift voucher of Rs4000/- after billing.
After payment I didn't get Goodlife voucher link and contacted the same showroom.They verified and informed that mobile no entered in Invoice was wrong and after RC copy upload mobile number can be changed and I will get the link.
I visited the showroom very ofter for the issue and after all the formalities, till date I didn't get the link and now they are approaching me to pay extra abt Rs3500/- as they qouted for wrong variant.
More than 2 months over but issue is unresolved till date.

Wheel got theft while given service in authorized hero service Centre- Radha motors Tambaram chennai. All the emp in that showroom are behave like rowdies and impose rowdyism on us while asking this replaced wheel.

My vehicle no TN22DU8248, purchased during sept 2021.Hardly after 6 months i used to face regular problem on front handle bar pulling to one side, pickup issue, break noice, and regular engine off during driving, when i inform the person who takes service request will tell all will be cleared, when returning the vehicle another service person will do test drive and will inform all are fine, but hardly within 2 -3 days all problem will re occur. To my surprice when i gave for service in novemeber they said clutch plate is weak and need to be replaced and blaming me on my driving .I own splendor since 2003 do you mean i change my clutch plate every year?

i need your intervention in replacing my clutch plates free of cost.

I doubt the service persons at mohana motors in velacherry are not replacing the parts as mentioned in bills raised by them, for ex in november they changed rear break shoe, again when i gave the vehicle after 20 days they say break shoe gone.I have bills to prove them.

I need your intervention to change clutch plate free of cost.On 30th dec when i revisted to raise complaint they say its chargeable so i refused to give for service. After some time i received a message a person will contact me with in 48 hrs no one contacted me. Generated in[protected]

waiting for your reply to take next course of action