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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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Hero MotoCorp Phone Numbers

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1 800 266 0018
4609
1307
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+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
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+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 134

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Address:Parasrampur post parasrampur

Aakarshak nahin kiye karen sahi hai...
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Address:salem (dt),tamilnadu (st),india

We complained about alloy wheel color changed tyre seating place but service dealer not responding properly and not giving proper reason also, if material fault please change the wheels under warranty so kindly rectify this issue....
+4 photos
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Address:Hero Bharat motors,bhubaneswar

Its been a several time i am going through this issue. Whenever i change my engine oil i dont get the previous engine oil, after showing it in service station they changed the bore piston. Still i am getting the same issue. My vechile age is 2.5 years and it ran around 25000 km. My vehicle number is ka 53 eu 5607. So i request to replace the engine. Please take some action for my vehicle.
You can revert me back on my mail id-saswat....
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C
Comflight
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Regarding RC

Address:Saraswati hero rajapur allahabad

Dear sir i purchased a bike splender plus from saraswati motor rajapur allahabad on 18 sep 19. Which is registered to rajasthan rto (Rj-18) on 20 nov 19, but rc not received till date. Reason behind this hsrp not approved. I already spk to saraswati motor rajapur and raised three time complain to hero motor corp help line no, but no response and i tried to talk with varansi area officer but he not picked my phone ([protected]) and hero c/care...
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N
NARAYANA MURTHY MANDALA
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Engine damage

Address:Uttavalli

Dear sir,

I, m narayana murthy purchased hero glamour bike on september, 2019 from hero sub dealer laxmi auto mobiles, rajam, in srikakulam dist.

But from 1 month onwards there is a problem in engine, i informed more than 5 times in service centre, rajam.

And availed 4 times free service from show room. But they give only water service other than nothing they won't do.

Vehicle no:...
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M
Mithunda
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Regarding my destini 25 scooty

Address:Arihant agency

I have purchased destini 25 of hero company. And i haf worst experience with it because of dealer and agency. They give me a defected product and not providing good service and not exchange defected pruduct which is under insurance..in my review i will never ever suggest anybody to purchase hero products because of bad service...
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ÁJ Stark
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Hero bike

Address:Manoharpur, west simghbhum, Jharkhand

I had by a new hero bike on last year 2019 in october but still showroom had not gave me my rc card and number plates....
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Address:Malakhera districy alwar rajasthsn

Neglegancy in insurance claim work and not satisfactory conversation with custumer by manager at least three months before custumer had diposited advance rupees for hero motor parts but garg service centre did not take any action to transport parts for accidental bike i smart 110, the custumer had already have bikes insurance and it's reneval also the service station did not attend custumer phone and if attend phone did not answer satisfactory...
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O
Om prakash Choudhary alwar
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hero duet engine problem and regularly get breakdown

Address:JS FOURWHEEL MOTORS PVT LTD alwar

I am om prakash choudhary alwar. I have a hero duet bike my hero duet maximum time get breakdown due to engine problems and poor service quality of service center.
My service center is js fourwheel motors pvt ltd alwar.
There are poor service quality and all staff members are don't have any responsibility.
When i went to there senior about my here duet problem they always speaks "abki baar sahi se check ki hai ab problem...
+2 photos
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P
Pravenrao Eravelli
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hero duet engine problem

Address:Sai maruthi motors H No 1-3-57/A/1 opp-indian oil Petrol pump shanthinagar peddapalli,

Hi this is miriyal rajeshwar rao i have purchased your hero dueat ln the year of 2016 at one of your otherised showroom, and we serviced bike one time but bike engine failed lesthan 20000 km, i asked showroom thay are not responding properly and thay are not maintained bike service records in online but we have hord copies, and we spent morthan 50 persent of bike cost as it maintenance we need solution other wise we went to consumer court,...
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R
raja ap
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Invoice copy

Address:Rajapalayam

I am RAJA .I brought bike sivakiri dealer office. I didn't received invoice bill my bike number TN 84 J 8263 purchase January 9 2020
Kindly asked dealer to give invoice bill...
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S
Sunil K N
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Service issue

Dear sir madem,
I'm sunil kumar (My contact no [protected] mail id [protected]@gmail.com) customer of hero (Mastero edge). I am going for servicing of my scooter as mentioned above at indica hero agency, chirawa on 19 may 20. At the time of job card i have highlighted the following issues to above workshop :-
(A) replace a wiser.
(B) a heavy noise in back wheel.
(C) rear view mirror.
(D) kick issue.br...
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D
Dr. Pragya Dheer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective product and inaccurate service

My husband (Mr. Alok dikshit) had purchased hero maestro edge on 19/03/2018. After a year (I. E. June, 2019), its alternator (Rect) started creating problem, due to which we have to purchase a new battery (As without battery, maestro's ignition does not work). So, for the same we had give our bike for servicing to the authorized service center where they in first instance (Without checking) refuse to understand the problem of alternator and...
+2 photos
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S
Santosh Rawate
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Duet bike

Address:Nanded Maharashtra.9822372451

I have duet bike from last 16 months.but bike not start properly and also battery problem.i went servicing center many times but I am not satisfaction.please help....
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J
jatinsoni684
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No given Sarvesh

Address:V/P Samraniya distic (baran) theshil (shabad) pin cod 325217

Sir mera naam jatin soni he or mere pass hero ki mastro scooty he mene sir us ka clem lene ke liye apply kiya to mujhe showroom ke malik ne mna kr diya ke nahi mile ga or fir mene insurance company me bat kari to unhone kaha aap ko clem mil jaye gaa sir mene sare documents de diya or mene jb showroom ke malik se bat kari ke kb mill jaye gaa to us ne mujse dali di or bola nahi mile ga or sir is ki call recording bhi hai sir please help me...
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D
Drupps Th
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Regarding front tyre

The front tyre of the bike is having bumps at its side region....
+1 photos
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M
mohinder4473
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hero super splendor

Address:Autoneeds, HERO MOTOCORP, opposite sec. 14 IDC GURGAON

Dear sir,
I mohinder singh r/o surat nagar ph i gurgaon age 65 yrs purchased a hero super splendor bike (Regd. No. Hr26 du 2532) in oct /nov 2019. I got it serviced from authorized service centres in time. At the time of 5 free service i reported that it mobile is found low level, technician at auto need gurgaon told me to replace it's clutch hub assembly. I got it replaced from there on payment. After one month i found again it's...
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S
Swarnamay Goswami
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serious braking problem

Address:Brijjmohan hero guwahati

I bought the motorcycle in january. After 1st servicing i am going through a braking problem, and i took it to service center. They fixed it for the first time, but i had to take it there for 4times and still not fixed and moreover ther is no response from the company. Now i can't ride it without the front brake. Hope this will make hero understand my problem, or else i have to go to different platforms to make them understand....
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R
rohitmittal97
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about rl motors jaipur bike service

मैंने दिनांक[protected] को आर.एल.मोटर्स मानसरोवर जयपुर में बाइक RJ14HS2177 की सर्विस कराइ थी| फिर[protected] को वापस बाइक ले ली| उसी दिन ऑफिस जाते वक्त बाइक झटके देने लगी और मिसिंग करने लगी| मेरी...
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Hi!
This is Rahuman G from Cuddalore and I've replaced my shock absorber for the first time after buying a bike 2 years ago. How come the same company had placed the shock absorber of their brand which lasted for 2 years and suddenly when I change the absorber from the same brand it gets damaged within less than 2 months? I have attached the invoice and the damaged product.

Is this a brand's mistake on quality????br...
+3 photos
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