Hero MotoCorp Complaints & Reviews

Respected sir,

My self chirag rohitbhai darji wants to inform you that, i have purchased bike glamour (Hero) before 7 months ago but in this 7 months, i have faced too many difficulties, like bike was closed at the time of riding & after that bike was not started. Bike was purchased in my father's name rohitbhai darji. I have informed to hero service center which is in nadiad, gujarat.
They informed me that, petrol was not coming from the petrol tank, so we have done it, after this you don't have any problems. But bike's engine is overheating all the time & i am afraid at the time of riding the bike. I have given rs 80, 000/- but sorry to say that i am not satisfied with this hero glamour bike.
Requesting you to please exchange the bike because i am not satisfied with this bike.in last 6 months, i have faced too much difficulties with this hero glamour bike.
Service center in nadiad gujarat is as below.
Santram road.
Horizon motor
Nadiad
Gujarat.

Requesting you to please do the needful as soon as possible.
Hoping to be favored.
Chirag darji

Dear sir please help me I live in sawai Madhopur सर मेने दिसम्बर 2016 में डिलेक्स गाड़ी ली हे सवाई माधोपुर से जिसके सेल लेटर 20, 21, 22 नम्बर फार्म अभी के नहीं दिये जो गाड़ी के रजिस्ट्रेशन करवाने में काम आते हैं में पिछले आठ महीनों से शोरूम के चक्कर लगा रहा हूं लेकिन वोलते है कम्पनी ने कागज देने से मना कर दिया सर आप हमें गाड़ी के कागज उफलब्ध करवा दो जिससे गाड़ी का रजिस्ट्रेशन हो सके

I purchased a hero xpulse 200 in december 2019 from a showroom in kochi, kerala. Since then i have been facing a problem of jamming of the front brakes while encountering a pothole or after encountering a speed breaker. The jamming of front brakes lasts around 3-5 seconds and front brakes wont work during that time. Sometimes the back brakes also becomes ineffective in stopping the moving bike as the bike starts skidding. I have nearly escaped from around 3 crashes and accidents because of this issue. I came to realise that it is a commo problem after reading some articles. Hero motorcorp has not arranged for the recall of the faulty models or have not given an information to the induvidual customers regarding the same. Also the hero service center is dismissing the complaint saying that it is a vibration in abs motor. During the first two services at gem motors olympus, coimbatore the problem was ignored by the technician/supervisor attending the customer. Service centers should be the first persons to know and warn the customers in case a dangerous fault is there in the bikes' functioning as they are the ones qualified to repair the bikes of hero. The ignoring of problem by the service centers is the gravest offence. I would like this complaint to reach hero motorcorp and would like to know how hero motorcorp is ignoring such a grave blunder on their part citing the covid 19 pandemic. I wish my fellow riders know about this and keep thselves safe.

Dear concern,
Today i took my hero bike for servicing arun hero dausa (Rajasthan), but his manager and service team is taken my bike without non availability parts and after 7 hrs. They informed me about it and their mechanic who serviced my bike completely untrained also manager misbehave with me. I want to for your kind attention pl look this matter on high priority i am completely disappointing your service.

I bought a pleasure+ bike in november 2019, there are no accessories available in my bike like, mobile charge socket, utility holder and boot lamp. What to do to get this accessories in my bike

I had booked a hero splendor plus bs 6 bike from pintu automobile, kalyani in district - nadia, west bengal on 6th june. But till today they are unable to deliver the bike to me. And now they are insisting to return my money.
Kindly do the needful as soon as possible.

Dear sir

I am very much disappointed for your company bike. My bike no is pb13bg1634.
I am facing problem leakage of engine oil and starter.

I have changed two time engine oil seel of own coast still not solve this problem.

Pl look after this matter otherwise i will move to legal action.

Hi i am purchasing hero destiny 125 at 15 january 2020 in cash
I have done 1st service 4th march 2020
And the second free service 22nd june and i have one complain self start is working, but after servicing i recieve my scooty and i get same problem with another one more problem when drive i feel my scooty back tyre is shaking and i am scaring when i drive
I want complain about this

About my scootty

Today I came to RK Automobile at Badkal Chowk, Faridabad in afternoon at 1:45 pm for First service of my Destini 125 HR87 E 3442 it’s done 230 km only and faced oil leakage issue while I purchased the Destini in March 2020. I have informed to Mechanic that oil leakage issue then he checked and told me the head cover seal crack or break at 2 pm . I have been waiting for 3:30 hours at showroom. And I didn’t get proper response from service staff over here. Finally I got my Scooty at 6:30 pm, it takes almost 4:30 hours for the same. I hope Hero Moro corp will take it seriously so that customer don’t have to suffer unnecessarily.
My whole day waste just bcoz they don’t have Head Cover Gaskette (Seal) .

Sir,
I had purchased a motor cycle hero super splendor bs6 on dated 14.06.2020 from quick auto (Uluberia). Dealer point motor cycle delivered but leg guard not fitting. Dealer says no stock available of leg guard & material order. Still date no leg guard fitting. So, i am not use motor cycle. What can i do. Please help me.

Thanking you.

Regards,

Sunayan chattopadhyay

I rishab sahu purchase splendor + in date of 03/09/2020 from the hero dealer union bikes sakchi jamshedpur and vehicle number is jh05cm-7728. I have received the rc book but in rc book there was wrong hp updated. Then i have return it another day. But from then i had not received my vehicle rc card. They are giving me unnecessary reasons. I had follow them 10-15 times. But this was a long period for me of 8-9 months. I am facing my problem because of vehicle checking from police. So please i kindly request to provide me back my vehcile rc book.

Yesterday i brought product for my passion pro i got duplicate product from hero showroom (Shetakari moters akot)

Hi,

I am hero customer and have one of the most trusted bike splendor (Dl11sm9378).
Unfortunately there is engine problem
As my bike is still under warranty, i took it to a workshop to get it fixed on 15th june 2020. But till this date nothing has been done.

Even after multiple reminder and query nothing is being done on it.

These workshops are malign hero core value to mud and giving customer value a toss.

I request you to take note of the incident and help a loyal hero customer.

Thanks & regards

I bought bike in oct 2019

From this day i have face many issue with this bike

No self is working properly

In running mode create annanumosly sound

Auto off bike when low on race

Dim front light

Low sound of horn

Meine hero splendor special edition venus automobile sangrur se kharida tha wo pic defected nikla usme starting problam nd petrol average bahut hi kam hai pls change my motarcycle meine abhi 400 km hi chalaya hai may end mein kharida hai

Sir
My vehicle number kl 02 bj 2043 has left a free service. But the authorised service centre (Diya motors, kollam, kerala) didn't allowed my free service[protected] because of time expired.
I lived in a containment zone near kollam. So i didn't submit the vehicle for free service on time. So you kindly take my request as early as possible

Hero virendra bike showroom in rewari... Giving very poor services

I left my scooty for service ing at 0830 am and again receive it at 1230 pm... After so much time the scooter condition is same... The manager have no reply for it.

Hi,

I have purchased a bike on 1st march'2020 (Extreme-200r), but my bike has defected, it has several problems - oil leaking, indicator not working, bike has to much noise, knocking problem etc.
I have complaint to hero motocorp, but my request is still pending, they never assigned any engineer for me who can look at the problem.
I visited on the showroom but they never took my problem seriously.
Name - varun raj sharma
Meter reading - 1400km
Registration no. Up15de4409
Mobile number - [protected]

Bansal auto service dhanaura is not provide GST bill. Each and every time