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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Hero MotoCorp reviews & complaints page 135

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K
Kanchan singh gaurav kumar
Jun 17, 2020
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Address: Aman hero bypass road vijay nagar nh 24 road Ghaziabad

Dear sir,
Maine apni bike 5 july ko purchase ki thii aur mri bike m engine m kharba thii to m bike ko showrrom p l k gya too maine bola bike shi hone h to wo bolte hain kii bahar khai aur sahi kra loo m ya nhi hogi bike shii phir m salaes managaer mrs alka k pass gya to alka missbehieve kr l bolti h thapad marungi yaha s chala ja aur dhakka d k bolti hain next day m brother k saath gya baat krna to bolti h tri badmashi abhi dikhyu khene lgi tera jaise kittne aaye h daily kittne aate hain aur y kya customer k saath aise miss behieve krenge aur mri bike last 5 days s waha p hain bl rhe hain kii 10 days s jayada lagenge mra aap s anurad hain ki bike ko jald s jald theek kraye jaye aur missbehieve k liya unko kch bola jaye jo ki aage s kbhi customer k saath aisa na kree. Dhanayabad
Aman hero bypass road near n h 24 ghaziabad
Mob [protected]
Bike no up 14 eb 2583
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Apologies for the unpleasant experience. Please share your Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    M
    Mrinmoy Danger
    Jun 17, 2020
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    Address: BISHNUPUR, BANKURA, WEST BENGAL, PIN: 722122

    I dont get the service of my scooter from last one month. I request a lot of time to the dealer for that but still dont get any help from there end. So please take the necessary action against of them.

    Hope i will get the positive response from your end
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

    Regards,
    Team Hero MotoCorp
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      G
      Gopala Gopi
      Jun 16, 2020
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      Address: Gopala B K door no 5133 ravindra nagar hassan

      I am here with submitting that i am gopala b k my vehicle is duet white colour no. Ka. 13. Eh.5044. Due to failure of fuel cable i taketo the show room t 3.20 pm your technician take my vehicle at 3.20 and change the cable. I am waiting outside visitors are allowed to the workshop nd visiting room in workshop area. Your technician saidvthat i will call you in final billing section handover the vehicle. My vehicle repaired at 4.59 p. M. And message delivered me (Tyour duet is ready. Proforma bill value rs 250. Next service due date is 08/27/2020.) i am not received any information by phone i asking the technician and security amd they said billing department will call you. Workshop closing time at 6.30 p. M. I m waiting from 3.20 to 6.30 p. M.in thr premises of show room. I am waited and ask the security and enquired about the deliver the scooty... And they told that by mistake they have called you and hand over the scooty... This is second time they waste my time... Please verified my complaint... They have wasted my time... My contact no. [protected] they have not cooperate with me
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        G
        Gopala Bk
        Jun 16, 2020
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        Address: Gopala bk ravindra Nagar dr no 5133 near Water tank hassan 573201

        I need help my vehicle your duet is ready. Proforma bill value rs 250. Next service due date is 08/27/2020. But sree venkateswara sales & service is given by 6:30 pm i asking him about messag 4:59pm. Is give my vehicle 6:30pm. I asking in technicians in not resb nos me pz feedback tz
        Sree venkateswara sales & service
        State code 29 hassan 573201
        Authorized dealer ;hero motocorp ltd.
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

        Regards,
        Team Hero MotoCorp
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          K
          Karm patel
          from Abu Road, Rajasthan
          Jun 16, 2020
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          Address: 7/b d.v.park society dhobighat road mehsana 1

          Complain kiya fir bhi galat information dete hai
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

          Regards,
          Team Hero MotoCorp
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            K
            Kulwinder Singhh
            Jun 14, 2020
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            Address: V P O Bhater., ,teh Mukerian Distt Hoshiarpur

            Sir mere hero destiny 125cc parchage ke the 3 march2020. 1000kilometter chalane ke baad us mm stating problem aa gya ha. Pichle 1 month se gadi dealer ke pass khadi ha pr dealer gadi ko sahe kr ke nahe de raha ha. Gadi ke abi tk rc bb nahe mile ga muje pls sir mere problem solb ke jaye or dealer ke upper sakht karwaye ke jaye. Mently harassment karne ke lye. Agency ka naam ha dv hoshiarpur (Mehak motor talwara) pin code 144224.
            +1 videos
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

            Regards,
            Team Hero MotoCorp
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              J
              Jai Lohani
              Jun 14, 2020
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              I bought a brand new hero maestro scooter on march 2018, and i am very unhappy with its performance.

              I have had to change the battery 3 times since then, as all of them keep getting discharged super fast.
              Also i never got the promised mileage of 50-60 kmpl. The maximum i get is 35-40 kmpl even though i drive economically and my travel is mostly on the highway.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

              Regards,
              Team Hero MotoCorp
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                S
                Subhratam
                Jun 14, 2020
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                Defective seat .
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We highly regret the inconvenience caused. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  S
                  Sunil Kandpal
                  Jun 14, 2020
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                  Dear sir,

                  Please arrange to provide a duplicate invoice for my hero honda splendor plus with the following details as the present dealer at charisma goldwheels phase-i industrial area chandigarh is not willing to provide the same. The duplicate invoice is required to sell my vehicle and the original invoice is lost during changing of house. I am attaching herewith the ownership record and data for your ready reference.

                  Name: sunil kandpal
                  Model: splendour plus
                  Reg no: ch01aj4862
                  Engine no: ha10efb9g18522
                  Chassis no: mblha10ezb9g12075
                  Year of purchase: 2011
                  Purchased from charisma goldwheels industrial area phase-i chandigarh
                  An early response with regard to the above is appreciated.
                  Regards,

                  Sunil kandpal,
                  Mobile no: [protected]
                  Email id: [protected]@gmail.com
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We regret the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

                  Regards,
                  Team Hero MotoCorp
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                    S
                    Sooraj Lalluzz
                    Jun 13, 2020
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                    Address: In kerala kulakkada heera motos

                    Sir my bikebxpulse200 the probelam is the heera hero shorum has been remove my 7amp battery an replace a lokkel battery in5amp and my desnot working self and light anything plizz help 2day iam going tothe showroom and my bike 6month in my hand the battery 1year warnty the showroom guyzz not replace my battery what the cheet hero bad sirvice
                    +1 videos
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      Sombabu Bhimavarapu
                      Jun 13, 2020
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                      Address: D.NO-9-1-48 & 48 2 BRTS Road, Rd, Maddilapalem, Visakhapatnam, Andhra Pradesh 530013

                      My new bike clamps broken because staff not proper pitting.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Jun 13, 2020
                      Updated by Sombabu Bhimavarapu
                      My phone num [protected]
                      Jun 13, 2020
                      Updated by Sombabu Bhimavarapu
                      My bike num AP39EG 0684
                      Dear Sir,

                      Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
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                        A
                        Ankitd1234
                        Jun 12, 2020
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                        Address: Himgiri service station jhilmil industrial areaDelhi

                        My complaint is against mr naresh taluja and his guards of service center of himigiri service center jhilmil, who brutaly misbehaved and not giving the pollution certificate after paying the money of my puc of bike hero splender, he used these kinds of words like (Jo karna hai kar lo nahi dena ja). Is this kind behaviour they shows to customer in the crises of corona spread. I waited there for almost for 6 hours.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the inconvenience caused to you. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
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                          R
                          RajRa1990
                          Jun 12, 2020
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                          Address: Gerupaliya kumbhalgudu Bangalore

                          Scooty fitting ng - front head inside the handle wall fiber fitting mismatched. Faced problem during driving turned the handle and created the sound when handle movement the left and right.
                          Hero MotoCorp customer support has been notified about the posted complaint.
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                            V
                            venkata saikumar
                            Jun 12, 2020
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                            Address: Kavali, Nellore Dist - 524201

                            I went to showroom last week to enquire on bike service timings and the staff had told me to come before 9 am. I went to showroom today at 8:45 am to give bike for servicing and the staff were denied to take the bike and they told me tto come between 7 am to 8 am. But i have been told to get the bike before 9 am earlier. When i asked that, the staff argued and almost tried to physically attack me along with the mechanics who are working. The staff has told me they will never do service for my bike and asked me to do whatever i can do. I had called the support number seeking help but no one responded. I felt threatened and argued for more than 1 hour to give bike for servicing. I am worried if the staff would do anything for my bike as they are not happy with the discussion. Please advice
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We can totally feel your disappointment. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
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                              kumarankit
                              from raigarh, Chhattisgarh
                              Jun 12, 2020
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                              Address: Goyal automobile hero motocorp Jagatpur Road Raigarh Chhattisgarh 496001

                              Purchased joyride and wanted to make payment via debit card while making payment cashier asked me extra charge to pay being a customer how can any organisation charge me extra for the payment that too via debit card swipe and the cashier saud me it is compulsory and showed me the notice which stated payment via credit card is chargable extra i asked why are u asking for debit card he said debit credit both is applicable. If this is the situation then who will move towards digital india.
                              Thanks and regards
                              Mr gajendra prasad
                              [protected]
                              Cg13z1648
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                              Regards,
                              Team Hero MotoCorp
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                                K
                                koutiysala
                                Jun 11, 2020
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                                Address: SREE KARTHIK MOTORS , N.T ROAD, BYE PASS ANNEXE , SHIMOGA , 577201

                                Dear Sir,
                                I am Vinu K Research scholar, Kuvempu university, Shimoga.
                                As I above mentioned I really fed off with worst service and irresponsible work by SREE KARTHIK MOTORS, N.T ROAD, , BYE PASS ANNEXE, SHIMOGA-577201. I have complaint regarding my bike Glamour FI KA18 Y 8651. First I went to the service, service Manager and staffs told me to get Engine(bore) service, then after the Engine(Bore) service I paid 11374 rupees. After service I found Motor pump vibrating ( when key is on the motor vibrating upto 10 seconds ) and also riding too, then I informed them, they told me to get service again, again after one more service I paid 3, 950 rupees . Again after the service I found same motor pump vibrating problem, again their negligence in service I am facing same problem . They are asking for get service again and demanding more than 13, 000 rupees for motor pump. In service center their is no good behavior from the staffs and if I question they only wasting my time from making some kind of stories. Still my bike is in service station, nearly from 3 months.

                                So I kindly request you please do needful action quickly and do repair my bike with free of cost, because I already spend nearly 20, 000 rupees, this was happened by negligence and irresponsible work by staffs.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Jun 12, 2020
                                Updated by koutiysala
                                [protected] this is my registerd mobile number.
                                Gmail: [protected]@gmail.com
                                Jun 25, 2020
                                Updated by koutiysala
                                Please give information about the given complaint about Sri Karthik motors shivamogga regarding.
                                Dear Sir,

                                We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
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                                  V
                                  Vijumon
                                  Jun 11, 2020
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                                  Address: Vijeesh p peruvazhikkatu house po kurumal velur thrissir kerala india 680601

                                  Hi I am vijeesh p

                                  With very sad I am register this complaint. I brought hero bike model X pulse 2000 from Kalyan hero showroom phuzhakkal thrissur kerala on last year September. And almost 13000 km only I use this bike now presently that bike is in Kalyan showroom service center from 4-6-2020 and the complaints are battery week tyre rim in rust form and oil leak. I am working in telecome industry and bike is essential for my job. When I call the showroom customer care they not give proper answer and tell parts not available I am very much sad please clear the compliant or give me a temporary bike other wise it will effect my job

                                  Or otherwise I will move legally. I am surprised like this movement from a reputed company like hero doi g toward your customer.

                                  Please do the need ful

                                  Thank you
                                  Vijeeshp
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Apologies for the unpleasant experience. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    S
                                    Sankar7484
                                    Jun 10, 2020
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                                    I'm bought passion pro 110 in june 2018. While ignation start means one big sound comes from engine.. We already changed selfmotor. Again problem coming. Vehicle no. Tn 21bf 5866. Contact no. [protected]
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Apologies for the inconvenience. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                    Regards,
                                    Team Hero MotoCorp
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                                      J
                                      jagdev singh rummie
                                      Jun 10, 2020
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                                      Address: vpo bhankharpur tehsil dera bassi distt sas nagar mohali punjab 140201

                                      Sir,
                                      I am the owner of the hero mastero edge. I purchase it on[protected] from arihant autos dera bassi punjab. During the period of routine service the agency holder doesn't give me the proper service and the staff misbehave / talk rudely and does not give positive reply.
                                      The workmanship is very poor recently i went for routie service in agency and i replaced my side bulbs of head lamp but the lamp has left loosen. After this i complaint against their workmanship but they refuse to fix it and to book my appointment the wording of their owner is"by buying one bike we are not servent of your"
                                      So i request you to resolve my complaint and being a your costumer i want the proper staitisfaction and services as my right.
                                      Thank you
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We regret the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        Charanrao81
                                        Jun 10, 2020
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                                        Address: Vikrant auto mobile , hisar

                                        I purchase a scooty 09/03/2020. At that time there is noise in engine but dealer says that it is minor... We see in service.. But i have gone many times in service centre but there is no solution. Plz help and guide me
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Jun 10, 2020
                                        Updated by Charanrao81
                                        No solution till date
                                        Dear Sir,

                                        We regret the trouble caused. Kindly provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help you further.

                                        Regards,
                                        Team Hero MotoCorp
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