Hero MotoCorp Complaints & Reviews

Dear sir
I have purchased a bike date on 15/05/2019. Facing the handle shacking n full bike shacking problem from purchase day. Visited service center, they tried to repair it but couldn't done.
Doesn't start without taking choke with take time to heat from first day of purchase
For both issue bike was repaired by pashupati service center aya nagar. Even as per manager recommendation was changed the plug but problem is same

Still got changed 07 plug it is the condition,
From firs day never felt having a new bike
When start the bike need choke n take time 5 to 10 minutes for heating the bike n have to face shacking problem
Really too much disappointed with this product need solution as soon as
I fear on road while riding the bike
I hope that solve it soon

Regards
Rahul kumar
[protected]

Hi, this is prakash from tamilnadu i have a passion pro 2016 model. My bike is suddenly off while i am driving even having full tank of petrol and battery conditions also good. But it's happened often. It is totally irritating me. If it's happening in traffic or signal, just you assume about my situation. After continuesly (10 to 20 minutes) kicking the kicker then only start the bike. It's too bad for me. Please suggest to solve the issue. Thank you!

Dear sir/madam,
Good evening, i am purchase a bike hero hf deluxe from rashmi automobile, begunia, odisha on 26/02/2019, main dealer rohan automobile bhubaneswar, odisha. My engine no-ha11enj9j22312, chassis no-mblhar20xj9j20905. My resister mobile number-[protected]

I already paid (4829/-) rupees for 5 years insurance but they give me only 1 year insurance which is shown on rto document,

They give me false insurance paper which have not available policy number.

Kindly take action on this matter as soon as possible.

I have purchased hero duet for yogita verma yesterday[protected]. Just after sometime i have encountered with many problems like
1. Head lamp not working
2. Jamming of rear tyre and noise from rear tyre
3. Initial starting etc.

I have visited the showroom and workshop 2-3 times. Still problem not resolved. Instead of this they have replaced the rear tyre, that looks old, with scratches and without any product no. Info

Please sort out the issue

I have lost the confidence. Need replacement of my vehicle with the new one.

Hi sir,
I'm chandu shourya... I've purchased hero maestro edge at your dealer branch bhadrachalam...
Mileage is very poor... Complained to the showroom but reckless response i've received... Let the servicing be completed and ride more the vehicle gets mileage...in this way they've responded
All the servicings completed... Already it ran more than 8000kms but the resultant mileage is worst and it's 27-29kmpl
Very disappointed with this consider my complaint and solve this.
Thanking you

I have put my hero duet for servicing many times in hero service station but every time they added some parts but issue is not resolved yet. The model is only 2 year old and i am facing multiple issues in my vehicle.
So kindly guide me for better service of hero motocorp.

I have attached some service station bill for your reference kindly contact them and ask them to support customer for their issue.

Sir i have purchase ismart 110 model before 30 month. My engine was damaged. When i purchase my bike after one month my engine sound is grow up. I complain then i service my bike four time at horoes showrooms but problem is not solved then my engine is damage it has 5 year waranty but when i go to different showrooms showroom says my warranty was finished because i do not fufil rules of warranty.
So i would to know that why should my engimes warranty was finished

I have serviced my bike on 8th march 2020 at ridewell motors but service quality highly dis satisfactory. I have put forth issue of battery charging, oil change, handle dis-orientation and general service. The bike was delivered without battery, while battery was put on charging. Handle orientation was not checked. After my complain, they installed my battery back stating that battery need to be checked somewhere, as charger is not working. Horrible service standards.

Dear sir i had purchased a new passion pro 110 cc motorcycle from your authorized dealer at cuttack, odisha before 10 months. But its quality of engine is so poor that broke down in such a short time, repaired once and the engine cover is also cracked at the same day and the engine oil comes out from the engine. Now i am waiting for the new engine cover and suffering from a lot of mentally stress and totally disappointed from the product. The mechanic said me to wait for 10 days for repairing the vehicle again. Now the question is why should i bought this new vehicle instead of buying a second hand vehicle by investing a huge amount and shall it be run for at least five years without any further difficulties. Is there any provision for replacing the damaged vehicle against a new one on the basis of warranty, how ever it may give some mentally satisfaction to me.

Dear sir, i have brought hero extreme 200s on 25th oct 2019 fro your varanasi dealer vishal heromotocorp. Agency and got accident on 30th jan 2020. After that i approached to the agency to fixed the damage in the bike now its almost one month 10 days and they are still not doing their job and my bike with them only.

I am totally disappointed your caring about the consumer and the casualty by your dealers. It too much pathetic system.

I regretted my decision to choosing hero bike and dealer vishal agency too disgusting. The people from vishal agency are too irresponsible on their job.

Hero destini 125 i purchased nov 8 2019
But mailing below 10 km per ltr given whenever i ask the ur service centre they are said 6000 km runing required setting of mailge and bike also not proper working they are not correct repaire kindly conform me sir what i take next step bike is not good and they are not given proper dirction pls conform me as possible as earliest

Hi,
This is bikramjit gill, manager at the wipro limited
I bought a hero maestro 125 3 months back, few days ago when i went for servicing, your service representatives asked me for some service charges for the engine oil.. (Which was not included in the free servicing) therefore i paid it to them, but after the scooty collection on the same day i witnessed that the engine oil is leaking, i complained for it in the service centre and asked them to collect the scooty from my place to repair it since i was unable to drive it because all the engine oil was drained, even after consecutive calls and few visits, your service centre did not helped me out in any way. I did not expected it from your company..
I am very unhappy from your support and will suggest all my wipro colleagues to never go for hero.. Will wait for your belated response.

Service center referred here: cynosure hero (Belgharia branch, rath tala, kolkata - 700056.

I purchased a hf delux bike (Rj37su3428) from a one motors chitawa in may 2019 but still i not received my bike's rc. I have called so many times to dealer to check my rc status and tell me about it but every time his response is negative and he is not looking into the matter. I not expect such kind of service from a hero motor company's dealer so please look into the matter and provide me right solution.

I have bought passion pro from prathamesh auto from khopoli on 12 sept2019 &on next day vehicle has issue about chains sprocket i had service my vehicle and tell them problem but they couldn't solve issue they tells the issue come from company and area manager sachin ghanvant sir tell me to take vehicle to panvel but i have not possible my bike no mh 46 bt 4618 if you didn't understand call me sandesh aravkar -[protected]

Dear sir i purchased a bike splender plus from saraswati motor rajapur allahabad on 18 sep 19. Which is registered to rajasthan rto (Rj-18) on 20 nov 19, but rc not received till date. Reason behind this hsrp not approved. I already spk to saraswati motor rajapur and raised three time complain to hero motor corp help line no, but no response.
Complain no[protected]
Rj-18fs5980 registration no
Mobile no -[protected]
Chassis no-mblha096khj03154
Engine no-ha10agkhj08442
Pls do the needful, thx for regard

Yours faithful
Sanjeev mahala

I have bought my bike 5 months ago it has only run 2600 km and now it has decreased acceleration and bike engine is also heating and the over all performance is low. I have also discussed regarding this issue and told him to solve the issue but they me it's minor issue, but i have facing lots of issue. I ordered new model splendor plus but i think i got refurbished bike. Request you to kindly solve the issue as soon as possible.

I bought the Hero Mestro edge on dated[protected] from the dealer jai viahu motors from meja road allahabad.
while he deliver the scooty one part that is side suppoter was faulty at the time of delivery branch dealer said he will change the part
but still he didn't change the right part and ignore my request.
i'm very dissatisfy with hero support and the dealer.

kindly look on this matter and give me proper solution on this matter to make the trust with hero.

.
here i attach the photo of missing part and here i mention one things that is this scooty given me a lot of problem while i'm driving like
engine noise and milage also.

;I request you to kindly resolve this issue.

There is a regular problem with my bike model no - extreme200r abs engine no - mc20aajgl05360 date of purchase is 19.04.2019 the main problem with this bike is engine is not working properly in a one year spam its got repair in service center so many times bike gives me so many problems form so many days the dealer is so dealy in process in services nor change the engine which gives me so many problems dealer name is reliable industries katras road matkuria dhanbad -826001 phone no[protected], 6550374 please take corrective action for this regular problem.

Customer name-akshay kumar mobile no-[protected]

I have given my karizma r for servicing at hero service center (Vakola) on 13th feb 2020. They have charged me more than 10000inr but are not providing me the bill for the same. First they told they will provide it after4 days
As their stock was going on but after 2 weeks they are denying me stating they are unable o give me original bill. This is a fraud and i will take this to consumer court as i have paid the amount in two transactions for which i have record. Request you to help me get the original invoice for the servicing and spares replaced as this is my right.

Bhavish shetty
[protected]
Bhavish. [protected]@yahoo.in

Sir i am the resident of jewar up. I am the teacher in government school. Few days before my bike was broken in accident. I have insurance of bike for 5 years. One of the workers o[censored]ppal motors farukh khan talked in very rude and abusing language clearly denied to repair my bike. Please take necessary action on this.
Jewar
Gautam buddh nagar
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