Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 143

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Pudukkottai, Tamil Nadu, 622004

Hi i'm abinesh from pudukkottai and i have a hero glamour. I bought it from svs hero which is located in my town. And i do regular service at the centre. But everytime after the service my bike will return with a new problem. The common issue is the oil leakage, i have been asking them to resolve the issue for the past 3 months but they are not resolving my issue. Yet my problem is not solved.

Being an authorised centre they...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Plot No. 99, United Nagar, Sarai, Maswanpur Kanpur, 208019

I purchased the 2 wheeler motorcycle hf dlx having engine no. Ha11enk9a21338 and chassis no. Mblhaw023k9a25058 on 25th february, 2019.

2. I lodged the first complaint about the inferior quality of tyre and tube and about other problems on 16.03.2019. The tyre and tube was was changed but other problems still could not be resolved. Resultantly the motor cycle engine and gear are not working properly, head light and back light...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jayant Dhodre
Report
Copy

hero xpulse - engine noise & vibrations

Address:Aurangabad, Maharashtra, 431001

Hero x-pulse - engine noise & vibrations -
After first service i am hearing lot of engine noise & also there is lot of vibration & noise especially in 1st & second gear.
I have shown the bike to raj hero workshop, aurangabad, on 11 jan 20 & they told me that the engine needs to be opened for replacement of piston, camshaft and valves. They said they have placed order for parts today when i checked no spare has been ordered....
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
S
Satishpooja103
from Bengaluru, Karnataka
Report
Copy

two wheeler loan

Address:Jyothipura, mandur, near govt school, 560049

My name SATISH G I have taken two wheeler loan at hero fincorp in Bhagat showroom kr puram. And I have already paid full closure amount in shantinagar hero fincorp. But they have said to me the NOC will be recieved after 15 says.. Till nearly 4 months completed not yet recieved anything so kindly provide NOC letter to me and close the live account ASAP... And Bhagat showroom employees are not responding and didn't have clear guidelines while...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
presam
Report
Copy

hero passion pro 110

Address:Palakkad, Kerala, 678622

Hello hero,
I bought a passion pro 110 model hero bike in city motors (Angamali branch kerala) on january 30th 2019.. Register numbers is kl09 aq7383 in the name of m. Basheer.. Till date i done all the 6 services on-time (5-free service 1-paid service).. I was facing a crank noise problem due to insufficient oil supply through out the engine case from 3000kms.. I register my complaint about these problem from my 3rd free service.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lokesh3112
Report
Copy

vehicle service complaint

Address:City centre gwalior, Gwalior, Madhya Pradesh, 474011

I purchased hf deluxe on 2 november 2018 from taran angad motors. Its first service was on 31 december2018 second service 28 march 2019 third 29 june and 4th was on 5 october 2019 and 5th service was due today on 13 january 2020. When we took our vehicle for 5th service at tanushka motors they said that our 4th service was skipped hence fifth was done on 5october 2019. But diference between 4th and 3rd service was 98 days along with this...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pankaj mittal G
Report
Copy

service of bike

Address:Gurgaon, Haryana

Dear sir,

I would like to inform you that i pankaj mittal went for my bike (Passion pro) service at your sector 5, gurgaon service station. I purchased this bike from kanpur, uttar pradesh and i shifted to gurgaon due to job purpose. On one hand when i was in kanpur i always get my bike serviced from the main service centre and there they always checked and cleaned the inside and used good quality products for service but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sudhir kumar ojha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged engine under warranty

Address:BSNL exchange compound near railway station chhotaudepue, 391165

महोदय मेरी वाहन साल भर के अंदर दो बार ऐसी समस्या आ गई मैं सेंचुरी बाइक्स बड़ोदरा एवं मां भवानी मोटर्स छोटा उदयपुर में शिकायत किया पहली बार मेरी इंजन का मरम्मत किया गया और...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
ब्राह्मण राज
Report
Copy

bick

Address:Jhansi, Uttar Pradesh

Tanki ka colour gadi ke shocker 4 mahine ke andar gadi ka engine khol diya bar bar showroom visit karne se mera loss hota hai jab bhi phone karke bolo to bolate hain showroom a jao kabhi gadi ka engine harkat karta hai tu kabhi suspension shri automobile mein kam karte samay kabhi wiser tod dete hain to kabhi net engine ke andar hi chhod dete hain main kafi pareshan ho chuka hun mera loss ho chuka hai kam se kam 50 se 7000 rupaye ka...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dzeuzef
from Delhi, Delhi
Report
Copy

engine issue

Address:Chennai, Tamil Nadu, 600063

Hi,
I had purchased my maestro edge in the year 2017 and the dealership (Adyar hero moto corp) assured the engine is a life time warranty since this is the first engine manufactured by hero without the alliance of honda. It's been only 2 years and i have rebored the engine 3 times and this is the fourth time the engine is having an issue and the mechanic is again suggesting for a reboring to be done. I really don't understand, the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AjayComputers Delhi
Report
Copy

very bad service

Address:T 2336, Faiz Rd, Karol Bagh, New Delhi, Delhi 110005, New Delhi, Delhi, 110005

Very very very bad service i called on this no many times [protected] most of the time they did't received my call today 10 january 2020 i called on this no 4 - 5 times when a lady pick my call & she said i dont have knowledge how to check the bike's service status on computer after to many calles they said you can come & pick your bike & when i reached on joshi road service center, service center was closed i live in greater noida we have...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Focuz BIWHEELERS, SA road, kochi-36, Alappuzha, Kerala, 688540

I brought barnd new xpulse 200 fi at 22/12/2019 at focuz biwheelers, kadavanthra, kochi, kerala. But i got scratched hand guard and both mud guards and time meter and switch the sales guy told me it will be replace in first service. Today done my first service but nothing is replaced and the service advisor hold 2 days my xpulse but still it's scratched and dirty and i'm not satisfied with the service can you solve the issue is please. Below...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sudhir@Kumar
Report
Copy

bike service problems rectification

Address:Jajpur Road, Jajpur,Odisha, Jajpur, Odisha

Dear sir,
I have done 4th service of my bike hero glamour fi registration no-od34h4790 on 07/11/2019 at soumik automobiles jajpur road showroom workshop. From 2nd service complained to workshop manager about problems
1) to drive 1 -2 km at speed of 70-80 km/h bike automatically start off.
2) sound in front wheel brake caliper.
3) meter reset button.
No any problems rectified by them till now. Please do...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
Tony Nehal
from Hyderabad, Telangana
Report
Copy

engine warranty

Address:3-4/6 ranjole village, Ranjole village NH63 water tank, 502220

Dear sir i brought the vahicle 2016 end of the year in dec 09. Reading 37000 km only. My vahicle note piston engine problem (Heavy smoke & engine oil drying) i visited many times to showroom but they are not responding properly also no parts available here in showroom siddhi vinayaka hero zaheerabad. From the beginning i used free service and paid service also. This issue happened with no proper service happened my scooty...
Ts 15...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Thota Kishore
Report
Copy

defective bike or poor performance bike

Address:Dasarapalle Village, Yadamari Mandal, Chittoor District, Chittoor, Andhra Pradesh, 517422

Sir/madam,

I have purchased an xtreme bike in september 2014. Initially, there were no issues with the motorcycle. But after 6 months, we were facing a frequent issue in bike ignition as on date. We have changed the ignition coil & battery several times but no intended output observed. During riding of bike many times my bike engine went off for no reason. I don't wish to raise a complaint about any service dealer. But, no...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Dhatrigram,Kalna,Burdwan, 713405

I purchase hero destini 125 vx scooty purchase dated 8.6.2019. But this bike always shows disturbing me for starting problem, i3s technology not woking, normal stand also moving when scooty speed around 60KM/H.

I also visited many time but problem not resolved. How can i do at present. Please solve my issue. My ph no is [protected]. Purchase from Maa Kali Auto center, Hematpur, Burdwan....
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
S
Sagar Mhase
Report
Copy

delivery

Address:Ahmednagar, Maharashtra, 414603

Brought new duet scooter on new year date 01/01/2020. But till today i have not received the standard accessories like side stand, foot rest etc. Also i have paid for external accessories sum of Rs.3300/- those accessories are also not given to me.
Mobile no- [protected].
Name Sagar Mhase.
Below are the attached photos of purchase bill.

Since no side stand given I have to put the vehicle on middle stand...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Singhla services Jaitpur saurabh vihar Badarpur 110044, New Delhi, Delhi, 110044

Dear sir
Today is 8th jan 2020.. I have serviced my bike super splendor registration no dl3sdt2029. At the time of 12th services[protected] or 90 days before old service. Its reading was 33494 and by mistake its written 34400 and its updated in ur online services details and its done in singhla jaitpur hero authorised service. So i have inform it that there will be not any problem in case in warranty.
Thanks regards
Syed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:hind nagar, Lucknow, Uttar Pradesh, 226012

Regards, please be aware that in april 2018, i bought a new vehicle from lucknow hero company.. Which has become the engine in a year.. And don't bother for installments again and again... You have filed a case in the lok adalat. I am writing against your company.in the consumer form. You will be responsible for that. I had given the money for the whole bike. So you guys gave us the third class thing.. I want all these actions in writing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Syed Manzer Hussain
Report
Copy

service related complaint and parts

Address:F-12/23 2nd floor Jogabai Extn Jamia Nagar, New Delhi, Delhi, 110025

Dear sir..
I am a customer. I have bought a super splendor bike in 2017 from arc motors okhla phase - 1 new delhi 110020.in between 20000 kms my bike exide battery was not working and its changed as per given service book warranty. And now in between 33500 its again not working... Self also not working properly.. And now a days my bike required 12th services. And when i visit ur authorised service center poineer service shaheen bagh......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy