Hero MotoCorp Complaints & Reviews

Sir mai 17/2/2020 ko bike liya hua 7 pm ke aas paass mai next day allhabad chala gya fir aaye 19/2/2020 ko morning mai bike nikale to dekha bike ka aage wala cover crek hai to mai sels ko phone kiya or gya to manager bol rha clam kro mai kyu clam kru bike mai koi kharoch nhi hai ek bhi

Muje nhi chaiye aisa bike paisa wapas kro mera case liye the

T is intolerance to say that, i had purchased hero destiny 125 / vide vehicle reg no. Od33z0410 on dated[protected] vide engine no. Jf17ejkgg9411 / chassis no. Mbljfw056kgg09222. Here having issue with the back light which containing water inside. For which rohon authorized dealer made a decision to replaced the defected said part, once available that said parts.

The rohan dealer fixed to provide a proposal to me for replacement on warranty on dated 6th feb 2020. I also brought my said venice on that day around 5 pm. The rohan mechanic completely remove the back along with storage bucket to put on replacement of new back light. At the mean time, the storage pvc bucket damaged unfortunately while installing the back light and it was completely hiding with me at the time of delivery. I had asked to check when getting the delivered the vehicle however they just told its ok, simple assured if having any problem, then we are here to serve.

In spite, i came to know that, that storage bucket was damaged and same was informed to mr sushant. Then he denied, i could not getting that how it was damage internally. I just object, why should not check with me at time of delivery or we customer provide the vehicle with lots of confidence of hero as our indian brand to carefully doing the service.

I m really unsatisfied with the rohan service always doing unnecessary and invalid argument towards. Rechecking after complete any kind of service. Here i m surprised some of servicing people from rohan to getting trp forcefully collecting satisfying code from customer 's mobile.

For which, rohan motors may get the trp alternatively hero motocop loosing great confidence from their valuable customer.

Requesting and hope, hero moto cop doing necessary action towards this and resolve my problem.

I had made complaint through mail as well as hero motocop customer service care however i have got only false assurance and bad behaviour from heromotocop dealer rohan autoride, bhubaneswar.

I am driving duet for 4 years.
But from first day its having some or other problem.
Engine oil finishes or runs out very fast inspite of regular service from very first day.
I have told the problem to the service man alot times but no outcome is seen.
Due to this problem once my scooter chocked and i have to drive it home by my self.
Due to this whole engine was opened and many parts were changed mainly the piston.
After these changings, the problem didnt finish.
There is no sulution dispite of being in warranty. But after warranty period what i'll do.
Now whenever i drive it, the only thought comes in my mind is that it doesn't stop in middle of road.
Now i want a permanent solution to this problem and scooter.
I am very irritated and fed up of this scooter.

I have a good life card for past 6 years, i have even recharged my card for 3 years, but when i went to collect the earned gift with respect to points earned, for 1 year, yes for 1 year they have been giving me time for time to recheck with them as the gifts have not arrived, . i am fed up with this, please tak action and resolve my issue, .
Dealer:- Power Motors - Hero MotoCorp, N1, City Center, Sector 4, Bokaro Steel City, Jharkhand 827004.
Customer:- Ankur Anand

They couldn't detect the small oil leakage problen in my glamour i3s 2018 bike, it's been a year since the problem arised and i have visited service center about 5 times. It was a local mechanic who detected the problem before one year and i told them to look into it. But they did in thier own way. Now after my warranty period completes they are asking me to pay money for that... Wat rubbish is going on... He even says that their's no resale rate to the bike after i asked him what cost it would go on sale. He's admitting that it's a worst bike...

My bike engine seize after 15 days of servicing. Dealers says it is customer fault my question is how there is no oil in chamber in 1600km only? Secondly no proper solution given by dealer and company side. As per my knowledge there is 5 yrs warrenty on engine. So i want whole engine replacement in foc.
I m facing very bad service from hero motocorp and its dealers. No regular spare parts available every time, no proper communication to customer regarding bike problem. All staff behaves rudly to customer

Dear sir,
We are very confuse regarding hero bike services information by agency staff. First time we call agency staff and ask about hf deluxe bike maximum price means we paid and get our new bike. He say 60290/- and when we reach agency he bill us 65289/- what is this sir. We don't understand agency staff commitment, because all time given incorrect and incomplete information when we meet. Why,
Sir we buy a bike first time and we want to know about your customer service.
We know u gave us a better suggestion.
Thanks

Scooty has the biggest problem, never happens. Never stop, its solution has not been found till date
Do not clear the washing.
Since scooty bought a new one, the problem of stating has not been solved till date.
The average is the biggest problem ever, it does not give an average.
Today my scooty is at the service center in motoria motors sikar rajasthan, the solution should be removed for pleasing it.
Hero liked the company but due to these shortcomings, i am hated. Please find out its solution.

I will call aman motores j/128/1, 3-1/2 pusta, kartar nagar, shahdara delhi 110053 for enquire about purchase maestro scoter and there employee did not given details and i will cut call after she call back and say agar apko lene nahi h to humara time kyu khrab kar rahe ho her mob no is [protected].
Pls take a necessary action
Regards
Praveen kasana
Mob - [protected]

Observed jerking noise in handle when i ride my bike through speed breakers.
Contacted the authorized dealer to resolve the issue but they said that it is the common problem in all the bikes so cant do anything. I am informing this issue from the very first day of purchase but no one is taking responsibility to resolve this issue.

Purchased the bike on 29/03/19 only.
My bike reg. No. - rj30sv3756
Chasis no. - mblhaw095k4c05362

Dear sir/ma'am
Good morning
I purchased a bike super splendor on 17 january and given total amount of rs.75755 with accessories accept helmet from s. P. Automobiles madhukarpur siddharthnagar uttar pradesh and the behaviour of show room was very bad.
Bike serviced a time but there are many problems in my bike.
Please try to understand and solve my problems..
Thanks

I bought a Scotty 01 Jan 2019 from hero I complaint twice but my problem is not solved tube less tyre of back panel is not good always leaking air I repair so many times but problem is still running head light portion is noising continue I complain to hero service centre but problem not solved plz help me to become a good customer plz help for better convince

I am a owner of a hero glamour.. And i had some doubts about my regestration. The manager told me to wait for some time but he made me wait more than 3hrs and when i asked him politely about my problem he started yelling at me and started abusing me.. So as a responsible citizen i want that justice shpuld be done... The name of the manager is sanjay ghosh

Hello sir,
I want to buy new bike hf deluxe bs6 so went to my nearest showroom in our town and ask the dealer about the bike and its on road price then he told me 74000 rupees but i have recently searched on google about the bike its on road price was shown on it is about 57800 rupees only so please help me about it what should i do for it and is the price is correct which dealer told me is or not.
So please help me about this

My self suzat ali ..i have buyed super Splendor bike in the year of 2018...but now in 2020 my bike oil tankys color was damaged naturally...i have done complaint in head office delhi...but nothing comes to me...jaiswal motors which was in baheri U.P..i have gone there but there hospitality regarding solving the problem is very bad..they dont have manners to talk with customer...they told me that i will not do go away from my showroom..

I had going to soumik hero, jajpur road on some days before for my maestro edge parts ; but the parts are not available there ; so i want to order parts because he refused to order my parts and he asked me for come other days but i am unable go there everyday. Because of this is the third time they ask me for come other days. So please register a complaint against them and ask them about this topic.

Respected sir/ma"m
I"m purchase my bike (Super splender) in last july not its ride approx 3000 km but till now its gave only "35 km" i"m very worry for that.
Then go for best service at your service centre fatehpur branch (U. P) they set it but then starting problem comes, so i want change my engine at gave your best to me.
For future believing on your service.
Thanks & regards,
Pritam kumar

I'm servicing my hero passion x pro at radha automobiles (Authorized hero moto corp dealer) at tambaram, chennai. Every time service is not good. This time i serviced my passion x pro on 7 feb 2020. And the facing the oil leakage issue from the night of service day. I took my bike back to them today (10/2/2020). They fixed the issue, main concern here is hero send us a secret code (If satisfied one code, not satisfied another code) to provide at end of service. The hero service employees are not taking the code even if we ask then to take the code and pass the feedback to system. Hero is having a good way to take the feedback from it's customers. But these employees are not taking the code from me, even after i'm asking them to enter the code in their system since 1 year (Last 4 services). So the service at this service center is getting down day by day. May be they are not entering the code in system to get incentive. But every time i give service, the next day i need to take my 2 wheeler to their service center with complaints on service. I went for hero for their reputation and service. But after 4 unsatisfied services i lost hope on hero. Thinking on selling my hero bike and to get another bike on other brand. If the service is not good at least they should enter the feedback in their system so that the quality of service will improve automatically.

(My new xpluse is engine is not smooth or pickup and mileage is very poor)

I purchase xpluse 200 in oct. 2019, after purchase this bike facing some pickup issue, so i go to near himgiri service center jilmil, they check the upto 3 to 4 hours and get back to me. But same problem still going after that i m going six times in same service center for the same complaint but they did not understand the issue.

In second service which is around (1700 km) the service center change the my new bike clutch plates. But after running 1000 km the bike in same condition. When i go to service center they denied did not do any thing.

Note:- please do the needful asap.

I have complent that... I have to reached at 9am on 7 feb.. For servicing my bike... They have to told me that "u will come back aroung 1:30 pm" nd i have reach on my time... But i have seen my bike is note completly wash... They saying no sir everything is ok nd use of miss behaive... After many talks they are agry for again wash my bike... But its to much sameless... I m note happy 😡😡