Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 145

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dksingh112883
from Gurgaon, Haryana
Report
Copy

maestro edge

Address:Thanpur bishara khir, Aligarh, Uttar Pradesh, 202138

Motorcycles & scootershero motocorp hero maestro edge
I just want to let you know that i purchased hero maestro edge blue color on 14august2018 from vikash auto wheels gt road, bannadevi aligarh
Registration no. Up81bz3432
Registration date - 14/08/2018
Ch. No. Mbljfw01xgmo2447
E no. Jf33abhgn01370

After the purchasing got problem in engine failures i have registered a complain in apex automobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kush Bhatt
from Jaipur, Rajasthan
Report
Copy

regarding high security number plate

Address:Nagri, Nagri, Kangra, Himachal Pradesh, 176059

Dear sir/madam, i have recently purchased xpulse 200 bike from jainco hero motor jammu and registered this vehicle at palampur himachal pradesh, but now my rc is not printed due to non availability of high security plate because local dealer is not able to provide that plate at palampur, kindly look the matter and pass instructions to your dealership so that such type of problem can be solved.
Regards
Kushal bhatt
[protected]...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
Address:Vill+ Po -2 NobRabindra Nagar ,Near police quartar,PS Chinsurah,Dist Hooghly,Pin 712103 ,WB, Hooghly, West Bengal

Honourable head of the company,
Sir/Madam,
I declare hereby that I sri Monoj Aich a customer of your company Hero moto crop ltd), I bought a glamour two wheeler (Glamour SX DRS BS IV I3s) in October 19_2018, engine No JAO6EHJ9J29441, key No 2809, colour Techno Blue, Metal Black, Battery Exide, .Selling the two wheeler I am facing various problem, Buying after 3 days ( October 21, 2018), the SELF starter, Horn was disorderd,...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sky25163475
from Mumbai, Maharashtra
Report
Copy

regular servicing charges

Address:H-206A, Sector 63, Noida, Gautam Bhudha Nagar, Gautam Buddh Nagar, Uttar Pradesh, 201301

When i going in regular services of my two wheeler vehicle, they are charging of cleaning and polishing under regular service and they are not doing this job.
Without reason they are charging this money in most of hero service center and company not taking care of this type of issue.
I request to you that kindly take review of my complaint and resolved as early as possible, so that next time company will do this type unnecessary...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Raju Bagchi
from Kharagpur, West Bengal
Report
Copy

complaint

Address:Alipurduar. Palash bari. Ward no 11, Jalpaiguri, West Bengal, 736121

Respected sir aapki parts ka dealer hu mein, but market me ek larka hai jo ki parts sab (D) sparts sale kar rha hai aise me hum kaise sale kare, plz aaplog iska koi action le, aise chata rehega to hum log kaise company ka spear sparts sale karenge, agr aapko us k khilaf koi action lena hai to aap muhe [protected] is number pe contcat kare mein aaplogo ko pura details de dunga

Regards
Rajiv
Alipurduar...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Salil Dhage
from Nashik, Maharashtra
Report
Copy

not done servicing properly

Address:Aurangabad, Maharashtra, 431001

I have done servicing of my hero duet from your authorised service centre, kranti chowk, aurangabad, maharashtra on 17 dec 19. Neither they have cleaned carborator nor filter. They just have done the washing and given it back. They have not done anything which has to be done in routine normal servicing. This all have come to my notice on 19 dec just after two days of servicing when my motorcycle has started troubling in the middle of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nizam_zan
from Bengaluru, Karnataka
Report
Copy

against dealer and staffs, service department

Address:Muringekkal house, East kodur, Malappuram, Kerala, 676504

Dear sir/madam,

I am nizam from malappuram, kerala. I have purchased a hero honda xpulse 200 from mark motors perinthalmanna - malappuram, kerala. I had a very bad experience with the dealer and their staffs and service department.

I have booked a above said vehicle and they said vehicle will be delivered today. But they failed to delivered the bike. I was keep on tracking them over phone and person many times,...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
K
kp Kumawat
from Jodhpur, Rajasthan
Report
Copy

poor performance bike

Address:sodala jaipur, Jaipur, Rajasthan, 302002

महोदया जी,
मै राजस्थान जयपुर से हु मैंने न्यू hero hf deluxe (Jt9682)मोटर साईकल 8 जून 2019 को खरीदी थी जिसके बाद गाड़ी का 100/- के पेट्रोल मै 30 से 35 किलोमीटर चल पा रही है मैंने आप के सर्विस सेंटर...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prasadji1*
from Delhi, Delhi
Report
Copy

problem with self start and acceleration system

Address:C Block Paryavaran complex Ignou road new delhi 30, 110030

This mail is regarding maestro edge 125 fi, vehical reg. No. Dl3sel3735 scooty which i had purchased on 25th october 2019 on my brother’s name mr. Praveen kumar prasad from pashupati motors, 84 adhchini, sri aurobindo marg, new delhi-17. Since i purchased it i am facing the problem with self start and acceleration system. When i accelerate it after 40 km/hr it sounds as if i am accelerating it at 80km/hr speed and acceleration gets heavy....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Krrish@55
from Manuguru, Telangana
Report
Copy

service not done properly,

Address:Pheonix motera habsiguda Hyderabad, Hyderabad, Telangana, 500076

Authorise service centre of hero motocorp, habsiguda, hyderabad, has not serviced by karizma zmr bike properly. I have said oil leakage problem and others problem also, then haven't done it properly and handed me bike and took charges also, i have faced the leakage problem after two days of servicing, i went and complained about the problem now they are saying engine needs to be opened and it will cost around 5000rs. I said what they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harry090
from Pune, Maharashtra
Report
Copy

bike mileage

Address:Fugewadi, 411027

I bought passion pro 110 from gold star motors pune. 84 is the company's mileage given and dealer said it will give at least 70 or 75 average. It's been 6 months i bought this bike still not getting 55 average and even back wheel also got punctured i have to change the tube with new one in just 6 months.
I went through 3 hero services centers in pune even though no solution provided by them everyone is saying like you will get average...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Alok Awasthi
from Delhi, Delhi
Report
Copy

xpulse 200. i complain, about, service center at jhilmil delhi

Address:New Delhi, Delhi, 110051

I alok awasthi get service my bike xpluse 200 at jilmil industrial area in hero motor service center, at km 500, this is my first service but in service center dont care bike service properly and dont put engine oil in bike.

Last 2 days my bike is not perform satisfactory so go at local service center and check engine oil i saw in my bike is no engine oil. I purchase engine and put in my bike. This is my very bed experience....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
reportdev
from Ramapuram, Andhra Pradesh
Report
Copy

xpulse 200 - front abs issue

Address:Hyderabad, Telangana, 500035

Front brake issue - disc brake gets stuck while riding on bumpy roads. Accident happened because of this issue. Notified bhanu and lakshmi hero somajiguda. They changed some parts but still the issue is not resolved. Front brake is rubbing on disc and causing the entire motorcycle to be unstable.
Initially bhanu hero has been notified but they told me that they have done some changes. After 3 days the issue started again. I gave the...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
O
OffRoader
from Mumbai, Maharashtra
Report
Copy

xpulse 200 & service quality complaints

Address:Mumbai City, Maharashtra, 400050

Bike registeration number: mh-02-ff-4751
Model: hero xpulse 200
Ph: [protected]

This bike has a design flaw with the abs sensor. Hence, i have had too many close calls but have tried to save myself from an accident. I have contacted heromotocorp through instagram aand have visited the service center but no avail. All i get is a generic reply, but my issues are not solved till date.

Front spokes had...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dhiman Kanti Biswas
from Mumbai, Maharashtra
Report
Copy

maestro edge 125 fi

Address:MIG 4/2 Pragati Puram Colony, Raebareli, Uttar Pradesh, 229001

No service only making customer fool. i had a manufacture defect in my scooty maestro edge 125 fi it does not start at all in morning with self and hero is advertising all weather self start it does not start on single morning no one in the service center is able to solve even the manager said to me that now we can't do anything. please help me at least if a scooter has a problem then fix it why you are selling defective scooter even the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anjani kumar pathak
from Varanasi, Uttar Pradesh
Report
Copy

service

Address:Olandganj, Jaycees, Jaunpur, Uttar Pradesh, 222002

मैंने हीरो की आई स्मार्ट बाइक january 2107 में लिया था तबसे आज तक इंजिन की problem झेलते झेलते मैं अब परेसान जो गया हूं। कृपया मेरे problem को जल्दी से जल्दी हल निकाला जाए। मेरी बाइक को replace किया...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:S R Hero motors hariana punjab dist hoshiarpur, Hoshiarpur, Punjab, 144208

I had purchased new hero super splendor bike in feb. 2019 and a major fault occurred in nov 19 regarding piston and despite of within warranty period and with availability of full insurance they are demanding money in warranty period of motorcycle against major fault in bike. Agency contact detail is [protected], [protected], [protected], kindly hep in this matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Roshin Suresh
from Bengaluru, Karnataka
Report
Copy

am complaining about poor servicing and vehicle condition

Address:Tribhuvan motors , post office ,1/N/2/170/6,Julie ferry road near Ashoka Nagar , kottara ,Karnataka, Dakshina Kannada, Karnataka, 575004

Asked to change handle bars and front cowl welding for hero karizma, kept vehicle for nearly 10 days.in time of delivery of vehicle
1. Handle bar was not changed
2. Front cowl welding not done
3. Right side indicator got broke
4. They simply changed the back brake shoe
5. Proper washing was also not done.
Service advisor was like u can purchase handle bar from outside. I know that even though,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
karunyabalaji
from Chengannur, Kerala
Report
Copy

not provide helmet in free of cost

Address:Chennai, Tamil Nadu, 600091

I had purchased hero splendor plus 09/12/19. I asked about helmet in free of cost as per central motor vehicle rules -1989 (Rule 138 (4) - (F) but they told any circular not come us for given helmet for free of cost. They said if you want helmet pay extra amount for helmet.

I want to clarification from your side... On that rule said bike manufacture only give the helmet to free of cost.. If you provide helmet free of cost.....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Hari Krishnan KRiz
from Bengaluru, Karnataka
Report
Copy

complaint against the dealer

Address:Isha motors hero alanallur p.o mannarkkad palakkad kerala, Palakkad, Kerala

I have purchased hero xpulse 200 from isha motors (Hero showroom)
Their behaviour towards the vehicle is very poor
They don't even know how to fix the problem caused to the vehicle
I have complained several times but they are not even listing to my complaints
Please give me an update about this problem
I don't know what to do
I need help
My bike is dieing with their poor service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy