Hero MotoCorp Complaints & Reviews

Hi,

I am using hero maestro scooter and have sent it for servicing at avenue auto, dombivli on 02/01/2020.
Main issue was that while driving it was making loud noise from the back of it.
We have been told the cost estimation will be around 1000/-. Then, after sometime, we have been told that there are some issues with bearings and other parts that needs to be replaced, so the cost may go around 2200/-. Agreeing to what the service person said and we gave the scooter to them for servicing. After 2 days, when we called them, we have been told there few more checks to be done and we will get the scooter by evening. At evening, i called them back, and the service person informed us that the scooter is ready. And amount went to rs. 2479/- when i received my scooter, it is making same noise as earlier. No improvement at all. Now, when i called them back regarding the issue not resolved, firstly the person was talking were rudely and trying to show his arrogance. He said it cant be repaired and i will have to spend more rs. 5000/- if i want to solve the noise problem.
How come they quote firstly, 1000/-, then 2200/- and then billed with approx 2500/-. And even then not solve the problem. Also, i have been informed that the scooter is ready. If the problem is not resolved, how come they call and say it is ready and pick it up. If the problem cannot be resolved, i should informed first about it. Now we have paid the total amount but the problem still exists. They have changed n number of parts mentioned in the invoice.
Attaching the invoice copy along.

I have come accross the worst service provider. They have ruined my vehicle. I had given my vehicle for full service, they took whole 2 days for service, but even after service the faults i had metioned to mend by service, were still there, and in addition, they had added new problems to my vehicle. My vehicle's sound is too much noisey after i have given for service. When i complained about all of them, they asked to bring vehicle one more time, which i agreed and gave them my vehicle. And when they returned my vehicle after that, i noticed that nothing was done, but my vehicle was have more and more trouble. My vehicle is having many issues now, just because of the worst service. When i had complained, they again asked to bring, which ofcourse is of no use, than ruining my vehicle, time, and money.

My self Shabnam Ara from kolkata.
Every time i am facing the same problem about servicing and insurance claim in kolkata, taratalla.
I've already paid the full amount but the result is zero.
Yesterday i paid 1814 rupees service+insurance claim and the manager S. bose he told me that your vehicle is ok and i took my vehicle and went back to home but in the middle of road i am facing the problem like looking glass is not fitted properly and CABLE COMP SPDMT is not working and HEAD COVER, GREECING AND OIL FILTER, S. bose took the full amount but not give the parts properly. I will never ever bare this type of service as u are giving. Its totally worth.
Today i am here in service center in kolkata, taratalla and the manager is not here, one washing boy his name is Vijesh, told me that yesterday his manager S.Bose forcefully told him to open the parts even he dont know any thing about vehicle because he is not a mechanic.
Now i am very angry...
I dont know what to do...

Maestro edge
Vehicle no. WB20AZ4049
Chassis no. MBLJFW018J4A08892
engine no. JF33ABJ4A08774

Problem in self start, i3s start and everytime I have to use kick start things getting very complicated and I am feeling that I have committed a mistake of buying this scooter, my friends told me to buy tvs ntorq but due to belief in Hero motocorp I choose Hero destini please help me to solve this problem I am in a big trouble my money should not be wasted

Dear sir, mam
My self vinay i purchased a bike 22 dec 2019 and i received a defective one
Noise comes his head and showroom engineer did not find what type of noise coming in head regularly he told me noise clear to first service last three days bikes stand on showroom i want replace my bike as immediate
Engine no is-ha10agkhl12279
Chasis no-mblhaw090khl06332
Hsn no[protected]
And my showrrom name is - aman automobiles (Shivpuri vijaynagar ghaziabad)

I bought hero mobilecycle from Ganpatti Automobile Mansa on 18/10/2019 on cash having model number HFDLXSELF .But a few days later, its battery gone no longer operable. Hence, its starter couldn't turn its engine. I made call at customer care number, they asked me to give back to the agency from where i bought it for further replacement. On 20 December 2019 I gave it back to the agency and they give it back on 24 as replacement, but it was same battery not a new one. Now again i am having same battery problem.
So how much time i have to suffer? I have paid money to buy motorcycle not to get harassed. My time and money is getting wasted to run for agency and calling to customer care for solution of this problem.
I have paid money for new motorcycle not for used one, that i have to pay again again for repair. I cannot go to agency leaving behind my work.

Jagsir Singh (Owner of Motorcycle)
Mobile number :[protected]

Hoping for solution of this problem soon

Dear heromoto corp
Kindly inform to you that i have submitted my bike for insurance claim in accident they do not repair my bike upto the mark they changed front light head meter and front fendor but yet they have not provided my bike in proper condition its meter is not working and head light is swinging while driving they donot generated the invoice yet
So i request you to please look into this matter and repair my bike upto my satisfaction
And provide my bill so i can claim its amount from insurance company

I purchased hero splender+ 2016 om bike showroom mysore road bangalore same showroom serviced i have provided last month 30/11/2019 along with joy card 2700/- and again getting trouble before one month of rs 2318/- i ask to showroom why trouble we are working properly please attached video for reference
I have doubt started manufactured default or damage bike showroom

Sir l call to navya motors gorakhpur for my bike number plate. I got msg from rto on 11 december and i contact to navya motors for collecting my number plate they say it will take 1 weak. But i call on 29 december. They are not give proper reply about collecting of number plate. And a rto person name manish in navya motor pick the call and not give proper reply.

I complaint about ABS break when i use ABS twice in one time break lever getting hard, COMPLAINT done from 25 October 2019 today more than 2 months finished but still my problem even i visited authorised dealer workshop more than 5 time it's fare from my address more than 30 km one time meet hero motocorp engineer but still not resolved my problem . please check and do needful as soon as possible.

My newely bike both alloy wheel crack when i was driving in speed of 45 to 55 suddenly i cross the pit hole of road and air come out from back wheel with sound. I think tyre is gone but i surprise both it's back wheel is badly crack and front alloy wheel band also.
Hero service centre changed back
Wheel to show accident claim. But should i be happy or very sad about hero quality. How wheel can be crack by this small incident. I am little worried about other parts also.
Hope you check material composition at rock man end.

Sir
Maine hf delux ki bike 24/04/2019 ok allahabad sarswati motors se kharida tha
Iske bad hamne fast service apne gav mirzapur se karwaya tha tab taq koyi problems nahi huyi,
Second service ke liye hamne 16/09/2019 ko kanha moter civil lince allahabad me karwaya iske bad se mere bike ka aviaries
25se 35 ka ho gaya ingen se awaj ane lagi
Speed jam ho gaya fir mai center pe gaya to mujhe bhaga diya gaya
Fir mai service manager co phone kiya to vo bike ke shath center pe bulaya to mai
23/12/2019 ko gaya to 10 ghante bathane ke bad bola gaya ki ap apni bike le jao agr ap ko isase jada एवरेज & speed chahiye to ap yor bhi mahgi bike purchase kar lijiy yeh bike 35/40 la hi average deti hai
Jabki purchase karte smay 65 ka average tha aur bataya bhi gaya tha
"sir mai april se ab taq 6bar visit kiya lekin meri problems sahi nahi ho payi
Aour employees battmigee se bat karte hai
Sir please
Suggest

My vehicle front tyre air leakage am so many time given compliant regarding this issue last time manager told front mag no stock when its come we call and inform you but still date am not any call I only call he told ur vehicle not done service properly we don't give any warranty this is right
I need clarification magwheel this is service related part

I’m facing the starting problem form the day 1 i’ve purchased. Very poor mileage and heavy vibration on the head light.
Machine making very irritating noise when driving and when starting the scooter..
I’ve been to servicing center many times the problem is still the same.
Totally unsatisfied with the product and the issue is not getting resolved even after visiting the servicing center many times

I have purchased hero duet on 08/10/2018. From day one, i feel issues in it. Automatically its stops anywhere and not get started. Several times i have taken this vehicle to the showroom and registered a complaint about the starting issue.
Several times they ask me to pull chowk and start every time with kick. I did the same but still, i am using the same issues. I face multiple problems during riding this vehicle. I have to go outside of my town 5-10 km daily. And sometimes it stops in a place where i couldn't find help. Scotty didn't start at once. I also take all the services from an authorized showroom. But the same problem consists. I am helpless now. I have taken this vehicle in 66000/- and since day one i faces issues in starting. It stops anytime. Even service center is not able to rectify the issue in last one year. I need help.

Thanks!
Sourabh soni
[protected]@gmail.com

I’m facing the starting problem form the day 1 i’ve purchased. Very poor mileage and heavy vibration on the head light.
Machine making very irritating noise when driving and when starting the scooter..
I’ve been to servicing center many times the problem is still the same. The problem is not getting resolved by the people working here. It is creating me more problem totally unsatisfied with the product and not worth buying..

Motorcycles & scootershero motocorp hero maestro edge
I just want to let you know that i purchased hero maestro edge blue color on 14august2018 from vikash auto wheels gt road, bannadevi aligarh
Registration no. Up81bz3432
Registration date - 14/08/2018
Ch. No. Mbljfw01xgmo2447
E no. Jf33abhgn01370

After the purchasing got problem in engine failures i have registered a complain in apex automobile patparganj on 05/11/2019
After lodging a complain till now (05/11/19) i am not getting any call from vikash suyo wheels aligarh once i made a call from the service engineer told me that parts will not available, i dont know which type of parts he was taking about.
Dear team i am sales employee and i am totally dependent on the bike
Due to irresponsibility ofvikash auto wheels aligarh my work has been effected

Do the needful asap

Thanks
Digambar singh
Mob no-[protected]
[protected]
Email. — [protected]@gmail.com
(Sir pls call my no &pls send your contact no)

Dear sir/madam, i have recently purchased xpulse 200 bike from jainco hero motor jammu and registered this vehicle at palampur himachal pradesh, but now my rc is not printed due to non availability of high security plate because local dealer is not able to provide that plate at palampur, kindly look the matter and pass instructions to your dealership so that such type of problem can be solved.
Regards
Kushal bhatt
[protected]

Honourable head of the company,
Sir/Madam,
I declare hereby that I sri Monoj Aich a customer of your company Hero moto crop ltd), I bought a glamour two wheeler (Glamour SX DRS BS IV I3s) in October 19_2018, engine No JAO6EHJ9J29441, key No 2809, colour Techno Blue, Metal Black, Battery Exide, .Selling the two wheeler I am facing various problem, Buying after 3 days ( October 21, 2018), the SELF starter, Horn was disorderd,...

When i going in regular services of my two wheeler vehicle, they are charging of cleaning and polishing under regular service and they are not doing this job.
Without reason they are charging this money in most of hero service center and company not taking care of this type of issue.
I request to you that kindly take review of my complaint and resolved as early as possible, so that next time company will do this type unnecessary...