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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Hero MotoCorp reviews & complaints page 15

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R
Raorinku
Aug 26, 2022
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Address: Village Dadu tehsil tauru district mewat

My bike engin not ok please resolve the issue
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Rinku! We apologize for the inconvenience caused. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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    C
    chaitanya5485
    Aug 25, 2022
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    TO
    HERO FINCORP TEAM

    Dear sir/Madam
    I am CHAITANYA KUNCHAKARA from Hyderabad, Telangana.

    SUB: Requesting for Closer amount.

    I have taken a Two-wheeler Loan from HERO FINCORP.
    Loan A/C GTRTWL[protected] Sanctioned Amount Rs.73, 670 Disbursed On 14-May-2019
    Due to my financial problem i didn't pay emi properly.
    the vehicle also given to you
    SO It's Settled flag mentioned in my cibil report

    Now I request you to please provide me with a Waived closer amount for closing this loan and negative flag.

    Thanks & regards
    CHAITANYA
    Call +91 [protected]
    PAN: ASKPK6896Q
    Mail ID: [protected]@gmail.com
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Chaitanya! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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      M
      madhujyachutia
      Aug 25, 2022
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      Address: Golaghat, Assam

      I have bought a new Hero Xpulse Bike, Five months back. Oil / Engine cooler is not working and afrer 40km running, it's very difficult to start the bike. And the service person were Not servicing properly, as they couldn't solve the issue. They told me to use the bike and keep it runnig without repairing
      I want replacement of the bike with new one, as it is on warranty and having manufacturing defect.Its hampering my day to day life.I have alreay spent a lot of amount .
      The service team is unable to repair the same and told me, it takes 15- 30 days to get the spare parts.

      Thank you for your kindness to replace my bike as soon as possible.

      I want my hard earned cash back, if you cant provide a new bike.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Hi,

      We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name, and Dealer details on app.[protected]@heromotocorp.com to help you further.

      Regards,
      Team Hero MotoCorp
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        P
        Pulkit869
        from Daltonganj, Jharkhand
        Aug 24, 2022
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        Address: Daltonganj

        I own Xpulse 2004v in January 2022. It has severe engine heating issue. And now some annoying sound coming from the engine. I visited the showroom but they can't fix the problem.Their response were unsatisfactory.
        Hero MotoCorp customer support has been notified about the posted complaint.
        noc not received
        Dear Pulkit! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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          N
          naitik raj
          Aug 23, 2022
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          Address: Kankarbagh patna near dwarika college road no 10

          My noc not recive please provide my noc
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Naitik! That doesn't sound alright. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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            A
            Abhijit mallick138
            from Cuttack, Odisha
            Aug 23, 2022
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            Dear sir/madam,
            I would notify a complain regarding my hero xpulse 200 bs6 that break down on road while I was riding it. I bought the vehicle in the month of September 2021 and I was happy with it riding but today I felt very disappointed that my bike didn’t start all of a sudden and came to know that my fuel pump is not working and engine malfunction light is also glowing. After a while when I tried again my bike started but the engine malfunction light is still glowing and again after going some 15-20km again the bike engine got shut off on its own.
            As my bike is under warranty and I have done all services up to date so I request you to consider my problem and fix a solution for it. I have came to know from online media that there are many xpulse customers who faced the same issue due to fuel pump malfunction.
            So I request you to find a solution for this as soon as possible.
            THANKING YOU AND WAITING FOR YOUR POSITIVE RESPONSE
            Hero MotoCorp customer support has been notified about the posted complaint.
            Hi Abhijit! This is not the kind of experience we wanted you to have. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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              N
              navin9959
              from Hyderabad, Telangana
              Aug 23, 2022
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              Service

              Address: hyderbad

              I went for regular service of my hero maestro edge
              i told mechanic to change the break shoes of both front and back tyres
              and to solve the problem of speedometer which is not working
              but they didnt done and charged me for that...
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              A
              aurangzebk02
              from GHAZIPUR, Uttar Pradesh
              Aug 23, 2022
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              Address: WIRLESS MOD DILDAR NAGAR GHAZIPUR UTTAR PRADESH 232326

              Sir, I would like to place a complaint about the agency where i purchased Hero Passion Xtec in 23 July 2022. Sir its been one month and i have'nt received the full documents of the BIKE. so i am asking for Refund.
              Below is the Details of AGENCY
              GALAXY AUTOMOBILES
              WIRLESS MOD
              DILDAR NAGAR GHAZIPUR UTTAR PRADESH 232326 State Code: 9 Contact # [protected]
              Authorized Representative of Dealer:Hero MotoCorp Ltd.
              GSTIN #: 09DRWPM2445H1Z6

              Also Here is The Invoice
              [protected][protected]------

              GALAXY AUTOMOBILES
              WIRLESS MOD
              DILDAR NAGAR GHAZIPUR UTTAR PRADESH 232326 State Code: 9 Contact # [protected]
              Authorized Representative of Dealer:Hero MotoCorp Ltd.
              GSTIN #: 09DRWPM2445H1Z6
              TAX INVOICE
              Place of Supply UTTAR PRADESH, 9 Invoice # 67325BG22S286
              Contact Id[protected]SCON[protected] Date 23/07/2022 17:12:22
              Name of the Customer AURANGZEB KHAN
              S/O MS ASFAQUE KHAN
              Address VILL+POST BARA (KAROBIR)
              PS.GAHMAR
              GHAZIPUR
              GHAZIPUR,
              UTTAR PRADESH
              232325
              State Code 9
              Mobile # [protected]
              Home Phone #
              Hypothecation with NIL
              S.No Model Variant Color HSN No. UOM Engine# Chassis # CGST % SGST% Amount
              1. PASSION XTEC HPPRNDRSCFI BPB 87112029 PC JA06EANHF18200 MBLJAW263NHF[protected], 000.00
              PASSION XTEC FI DRS CAST BLACK POLESTAR BLUE
              Sub Total 58, 000.00
              Taxable Value 58, 000.00
              CGST on 58, 000.00 8, 120.00
              SGST on 58, 000.00 8, 120.00
              Ex Showroom Price 74, 240.00
              Net Amount 74, 240.00
              Grand Total 74, 240.00
              Rupees Seventy Four Thousand Two Hundred Fourty Only
              Vehicle cost is inclusive of toolkit, owner's manual and first aid kit.
              Battery # Reg # Key # FSC #
              Remarks
              HSRP - No extra charge shall be taken for affixing HSRP by any of HMCL Network Partner.
              Customer's Signature For GALAXY AUTOMOBILES
              Authorized Signatory
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Aurangzeb! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                9
                9559
                from Chennai, Tamil Nadu
                Aug 22, 2022
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                Address: [email protected]

                Sri sai kalyani motors was not having spare parts they was saying plz buy outside automobile shop saying but really automobile shop was having spares better than your outlet then whey was u running the out let shutdown the outlet no needed
                Hero MotoCorp customer support has been notified about the posted complaint.
                Hi Dear! This is not the kind of experience we wanted you to have. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                  C
                  Ck8969
                  Aug 22, 2022
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                  Address: Nawadih

                  New battery apply on 30/07/2022 but not solved and wiser sound
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Ck8969! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                    H
                    hemlata lata
                    Aug 21, 2022
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                    Address: Siva Sankar hero motorcorp dondaparty Visakhapatnam

                    Bought scooty from Visakhapatnam hero showroom on 31st may 2022 ...they gave full defective piece ...everyday problems keep coming they are not able to solve it ...even after trying for 3 times on same problems ( plus talking rashly
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Hemlata! This is not what we like to hear. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                      N
                      narpat7616
                      Aug 20, 2022
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                      श्री मान जी
                      मैंने मेरी hero splendor + bike july 2021 मे खरीदी थी जिसके 3 महीने बाद बैटरी परिवर्तित करनी पड़ी, आज 1 साल बाद स्पार्क प्लग् बदलना पड़ रहा है, main stand पिं बदलनी पड़ रही है, मुझे bike ki सर्विस कराए अभी 1 महिना ही हुआ है।
                      इतनी दिक्कत क्यों आ रही है।
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Narpat! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                        D
                        Dccss
                        from Mahesana, Gujarat
                        Aug 19, 2022
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                        Address: MEHSANA

                        HERO bike model no.GLAMOUR DRUM SELF CAST, CU.CAP 124.70, WHEEL BAS 1273, COLOUR-RED BLACK, CH NUMBER.-MBLJAW159L9J10401, REGISTRATION NO. GJ 36 AA 3730, REG.DATE-29.10.2020, which engine oil is leak from last maintanance, .
                        EMAIL-DCS.[protected]@GMAIL.COM
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Hi Dear! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                          K
                          Kuldeep2552
                          from New Delhi, Delhi
                          Aug 19, 2022
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                          Address: LOCATED AT F89/5 OKHLA PHASE 1.

                          I submit my bike in workshop for damage repair in against insurance policy from last 31/07/2022 to till now no any work done in by bike and no satisfatctory response from 1 person in whole workshop. Evrey body say insurance survey has to be done. But in reality no one considerd my problem.
                          My bike is hero xpulse 200 and my insurer is hdfc ergo
                          and workshop name is sapphire bike .
                          Located at f89/5 okhla phase 1.
                          registration detail
                          DL-3S-EV-5567
                          MY CONTACT NO. [protected]
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Kuldeep! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                            A
                            ar5444575
                            from Ludhiana, Punjab
                            Aug 19, 2022
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                            Address: House no 1596 EWS colony near tajpur road Ludhiana Punjab

                            There is a sound in the engine while my bike is running, the sound of cracking comes, the chain is lost.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Ar! We are here for you. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                              A
                              Adhil C.A
                              Aug 18, 2022
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                              Address: Thodupuzha

                              Hi
                              This is a complaint against the hero showroom in thodupuzha kerala and i like to report that They are very rude to the costomer and they don't even clean the vehicle properly and when we show the dirt they come with a wet paint brush and sweep in the dirt and iam regreting for buying a vehicle from this dealer .
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Adhil! This is not the kind of experience we wanted you to have. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                                B
                                Bibhuti Malla
                                Aug 18, 2022
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                                Address: At- biridi . Ps - biridi . Po- biridi. Dist - jagatsinghpur. Pin 754111 Mob- 9078011816

                                My SUPER SPLENDOR bike Rear suspension Breaked just I'm buying after 15 days P
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Bibhuti! That seems unusual. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                                  thypoon technology technology
                                  Aug 17, 2022
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                                  Damper rear wheel, gasket crank
                                  Where changed by your service center in vridachalam 606001.
                                  I need explation
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Typhoon technology! We are here for you. Kindly elaborate your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                                    S
                                    SWARNABHA DATTA
                                    Aug 17, 2022
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                                    Address: Howrah-711102

                                    Sir I bought Hero glamour bike last year. Its under warranty but I faced many problem with the vehicle.
                                    1. Veh suddenly stop at the mid road and does not get started. Auto start and kick failed to start the veh and I have to take the veh by matodor. This kind of problem I faced almost every week.service centre denied for on road service they told they does not give on road service.
                                    2. 4 th service has been done but still veh prob does not solve.
                                    3. Btty does not work properly.
                                    4. Request you to instruct the firm to replace all problematic parts.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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                                      Kaumil Patel
                                      from Ahmedabad, Gujarat
                                      Aug 16, 2022
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                                      I have a New Splender pro bike it was Automatically Switch off and It's average are not Come true As a company Average.And i am Talking about this concern to service Engineer of Hero, He will ask It is automatically Set average. So what can i do? In 4-5 month for purchase my vehicle and it's Switch are Not Working properly So Engineer says, Money for Install new switch, Sir What is consider in 1 year Garranty please Explain me in briefly. Thank you

                                      For further Details contact me [protected]
                                      Hero MotoCorp customer support has been notified about the posted complaint.
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