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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Hero MotoCorp reviews & complaints page 15

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I
imvimal
from AHMEDABAD, Gujarat
Nov 23, 2022
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I have purchased HERO SUPER SPLENDOR BS VI on 4/11/2021 at Jagdish motors Junagadh Gujarat. In this duration i have done two free services at showroom at where i have purchased. After this service i took my bike at Ahmadabad region. I have taken 4 th service in HERO MOTO CORP AHMADABAD(near vijay cross road branch).
At the time of 3 rd service in junagadh i have battery related issue, at that moment showroom shopkeeper sent me to the exide store in junagadh where i check my battery. exide store keeper suggested me that battery is dried and it is replaceble in warranty period. he gave me a details on paper about battery specifications and told me that give to the workshop and your battery will be replaceble.
when i went to the showroom with this letter they told me that come on after two or three day we will replace it. but after this duration when i go for replacement they just charged battery whole day and next day it is delivered. they convinced me about battery life and told me its positive review. i trusted him and after some days battery again dried and fail to start by switch. i have to start it by kick.
After this time when i go through the 4 the service at Ahmedabad i told to the technician and manager for this incident but they just told me it is ok.
now i have one more problem is malindicator for fuel air ratio is always ON. it should be ON at the time of starting of bike and OFF at the time of running. but it stays always ON. i told this problem to the showroom but they told me that 1000 rs got extra charges and you have to take bike at where you have purchased and did not give me a proper solution and my 4 th service is also as uasual.
please try to resolve my this issues.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Vimal! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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    A
    Abhinav Anand Mishra
    Nov 22, 2022
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    Address: Vill _naragada, dist_Bhojpur ,City (Ara)
    Website: Ara

    Hello,
    My name is Abhinav Anand
    Application I'd _18830067
    DOB 18_04_2001
    Mera EMI 8th nov ko cut hota hai 2959 jo ki nahi hone per maine online pay Kiya with phone pay and again 12th nov ko 2959 cut huwa please check it...
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Abhinav! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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      T
      taiyab rahi
      Nov 21, 2022
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      Address: balichandrapur

      My self sarbeswara mishra my fitment date 17/nov/2022, , tarini motocorp, old fitment.jajpur, balichandrapir.my recept no tar/00002662.vehicle no od04j3396.new number is not ready at same time then i have a complian recet number ... FITMENT APPOINTMENT
      REAL MAZON INDIA LIMITED

      Receipt Number TAR/00002662
      Receipt Date 20/10/2022
      Order Type New
      Vehicle Number OD04J3396
      Vehicle Class TWO WHEELER MOTOR CYCLE
      Vehicle Type PRIVATE
      Owner Name MR SARBESWRA MISRA
      Contact No [protected]
      Fitment Location TARINI MOTOCORP-OLDFITMENT, BALICHANDRAPUR, JAJAPUR, JAJAPUR Phone - [protected]
      Fitment Date/Time 17/11/2022 5:28PM
      Product Amount ₹220.000
      Fitment Amount ₹100.000
      Convenience Fee ₹50.000
      GST ₹66.600
      Total Amount ₹436.600 (Rupees Four Hundred Thirty Six And Sixty Paise Only)
      GST No 21AABCR9866P1ZP

      Non transferrable
      Subject to ODISHA Jurisdiction.
      Please check your Registration Number with HSRP Affixed on your Vehicle.
      Fitment Timing
      Morning 10.00 AM to 2.00 PM
      Lunch 2.05 PM to 2.30 PM
      Evening 2.35 PM to 5.30 PM
      Customers are requested to come at the set time only to avail better service
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Taiyab! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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        M
        Mann234755
        Nov 21, 2022
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        Maine hero gadi abhi purch
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Mann! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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          A
          ambivert_ak
          from Delhi, Delhi
          Nov 19, 2022
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          I baught super splendor in may and after a month it's engine oil started to leake I did so many complains but still they cant solve my any problem. Tomorrow I am going to do it's 5th service and If i didn't get any results am going to file complaint against you and Hero company not only this I will print an article about your services at hero centre in newspapers
          Hero MotoCorp customer support has been notified about the posted complaint.
          Hi! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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            R
            Ravitheja5577
            from Nellore, Andhra Pradesh
            Nov 16, 2022
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            Address: Sarayu hero Ramamurthy Nagar nellore mini bye pass

            With in two months 4 times services but problem not solved always chargeable too much amount if any questions ask to engineer careless reply and check the bill like that engineers told please concern the issue take action against hero sarayu nellore
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Ravi! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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              M
              MUDUKANAGOUDA
              Nov 12, 2022
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              Address: 06 makapur, Makapur, Main road

              My vehicle wiring problem neglect showroom Anand Motors Sindhanur Karnataka
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear MUDUKANAGOUDA! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                B
                Banabir Sen
                from Lala, Assam
                Nov 9, 2022
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                Address: B T ROAD LALA

                Ever since I bought your Hero Destiny 125 I have faced problems. Many things have gone bad within a year that I have to replace with my own money. Why do you make a scooty with such bad parts?
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Banabir! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                  S
                  Report
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                  Address: GANGAPURA DIST-BALASORE ODISHA

                  HSRP NOT DELIVERY FITMENT CENTER PLZ VERIFY AND SEND MY HSRP QUICKLY

                  REAL MAZON INDIA LIMITED
                  Receipt Number MAA/00002498
                  Receipt Date 23/09/2022
                  Order Type New
                  Vehicle Number OD01AC0281
                  Vehicle Class TWO WHEELER MOTOR CYCLE
                  Vehicle Type PRIVATE
                  Owner Name AJAY NATH
                  Contact No [protected]
                  Fitment Location MAA TARINI MOTORS-OLDFITMENT, KHAIRA, BALASORE, BALASORE Phone - [protected]
                  Fitment Date/Time 04/10/2022 10:21AM
                  Product Amount ₹220.000
                  Fitment Amount ₹100.000
                  Convenience Fee ₹50.000
                  GST ₹66.600
                  Total Amount ₹436.600 (Rupees Four Hundred Thirty Six And Sixty Paise Only)
                  GST No 21AABCR9866P1ZP

                  Non transferrable
                  Subject to ODISHA Jurisdiction.
                  Please check your Registration Number with HSRP Affixed on your Vehicle.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Hi! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                    S
                    Shashant Sachan
                    Nov 2, 2022
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                    Address: KANPUR

                    Two days ago i purchase a product from hero agency which is located in kanpur hamirpur road rbs hero kanpur nagar uttar pradesh and the cost of that product is rs 190 which is written on the pack but they give me the bill of that product of rs 193 and said that i have to pay which is totally wrong as how you can ask extra as they cheated me and doing fraud with their customer
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Shashant! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                      P
                      Pavanmahavar
                      from Powai, Maharashtra
                      Nov 1, 2022
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                      Address: Khatoli,

                      RJ 20 BB 7556
                      Service was done at Ashish Agency, Yadav Colony, Khatauli 325009 at 10476 km. After running 1328 (current 11406 km) from service, the voice of the bike was changed and it was shown to be stopped, then only about 100 ml of engine was found in the engine.
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Pavan! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
                      Dear Pavan! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                        M
                        Mansha02
                        from Dongargarh, Chhattisgarh
                        Nov 1, 2022
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                        Address: Dongargarh, chhattisgarh, India

                        We gave 20 times approx but nothing soo... Repaired properly...its been only 2 years. But the vehicle seems like it's already 1p years plz do something
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                          S
                          Sudarshanbehera
                          Oct 31, 2022
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                          Address: Khanduru polosara Ganjam

                          Dear sir

                          My bike high security number date is 28.10.22

                          30.10.22 to be not massage conform.
                          Show quoted text
                          Hero MotoCorp customer support has been notified about the posted complaint.
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                            B
                            Babblu1
                            from Bathinda, Punjab
                            Oct 29, 2022
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                            I placed 2 orders online order on eshop hero moto for engine oil. i have done online payment
                            order no..[protected] is cancelled by hero.
                            i have not received the paid amount till date.
                            HERO MOTO IS NOT REFUNDING THE AMOUNT OF RS 295

                            another order no..[protected] is also cancelled by hero.
                            HERO MOTO IS NOT REFUNDING THE PAID AMOUNT OF RS 295
                            NOW ITS GETTING TOO LATE FOR THE REFUND.
                            TOTAL REFUND AMOUNT 590 RS

                            FROM MY ISSUE IT SEEMS THAT HERO MOTO IS COLLECTING MONEY BY FRAUDS
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Nov 03, 2022
                            Updated by Babblu1
                            till today i have not reveived my money from hero.
                            HERO MOTO IS FRAUD
                            Dear Babblu! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                              L
                              Lankesh T
                              Oct 29, 2022
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                              Address: Lankesh s/o thimmappa behind ganga sawmill, herimatt , honnali , davanagere - 577217

                              We have purchased a hero splendor bike on 2/10/2022. And we have issue with head light bulb and they have not replaced it and for out of district registration they have charged 600 rupee.
                              Sales executive is anil from Shimoga mythri.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Lankesh! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                                S
                                surender singh85
                                Oct 28, 2022
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                                Dear sir,

                                Iam service my bike Saturday on 22nd Oct 2022 but my bike service properly not working. iam complaint the service centre Tuesday and then iam visiting the your centre today the guard not numbering the bike and said inform the supervisor then iam numbering your bike.

                                My main purpose of complaining your staff no responding customer and today my bike not recived because battery battery not change, chain socket change, clutch plate change my bike have two year passed and i have 2nd time change why this is you service problem or your product & my driving problem my bike in your service center . Pls when change by battery, clutch plate & sprocket of chain rpls return my all replace parts hand over to me we have requeste you.

                                Pls respond this mail because crm
                                Not receiving my call & why are not proper service to customers because after every service iam visiting your service center vist again twise . My two day salary cut by my officials because iam visiting your center teo times why your service poor.

                                Thanks you

                                Surender singh
                                [protected]
                                Veh no DL5SCL8445

                                Slip attached
                                Show quoted text
                                Show quoted text

                                [protected] Forwarded message[protected]
                                From: Surender Rawt
                                Date: Thu, Oct 27, 2022, 8:10 PM
                                Subject: Non better service provided
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Nov 08, 2022
                                Updated by surender singh85
                                sir my problem slove bur pls update yur services becuase every time i have faceing this type of problems

                                thanks
                                Dear Surender! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                                  A
                                  Ajit_1975
                                  Oct 27, 2022
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                                  Address: 305,8B SadguruApartment,Amrut Residency,Saravali

                                  Bike not started when it's kept in sunshine for one or two hours
                                  I have purchased Hero Passion Pro 2 years before and suffering with some of the issue with this bike from on the date of purchasing as below.
                                  Bike not started when its stand in sunshine around one or 2 hrs. (It's got start when stand in outside sunshine for 30 min)
                                  Tik Noice came from shockers when patch hole found in road
                                  Gear stuck when shift from higher to lower when bike stopped in traffic
                                  This issue always discussed during servicing, but never resolved this
                                  And now i am getting charged for all these saying that batter kharab hai, compressor kharab hai etc.
                                  Why all these issue not resolved during free servicing
                                  If all these are Manfacturing defect, then this bike needs to replace with other one

                                  Registered mobile number: [protected]
                                  chassis Number         : MBLJAW146LHH07750

                                  i have spent 5000 rupees for repairing of compressor, still starting issue not resolved and now service center saying fuel pump is not working its need to be replaced but fuel pump is not in service center this will take 15 days to replace. why this new bike needs to replace so many parts
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Ajit! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                                    N
                                    Ntjhn
                                    from Gevrai, Maharashtra
                                    Oct 26, 2022
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                                    My name is Ganesh Chopade i own a bike splendor pro, i just want to repair clutch cable in show room, but they refused to do small work even though I an going to pay for that, it shows what they don't need customer, but I think this will destroy the reputation of hero motor company through vithal auto from gevrai dist beed, hence I request to company kindly, appointments some
                                    Some people who knows the hospitality
                                    For customer, ask to the people of their and take any actions, my vehicle number is MH 23 AK 4171
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Ganesh! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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                                      Ajit_1975
                                      Oct 25, 2022
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                                      Resolved

                                      Address: 305,8B SadguruApartment,Amrut Residency,Saravali

                                      Bike not started when it's kept in sunshine for one or two hours

                                      Registered mobile number: [protected]
                                      chassis Number         : MBLJAW146LHH07750
                                      Oct 27, 2022
                                      Complaint marked as Resolved 
                                      i have spent 5000 rupees for repairing of compressor, still starting issue not resolved and now service centre saying fuel pump is not working its need to be replaced but fuel pump is not in service centre this will take 15 days to replace. why this new bike needs to replace so many parts
                                      Hero MotoCorp customer support has been notified about the posted complaint.
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                                        T
                                        from Balasore, Odisha
                                        Oct 22, 2022
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                                        Sir
                                        I applied for HSRP and the money receipt has provided me but the HSRP is not being successfully generated till now. The money receipt number is SAI/00004720 and the date was 22/09/2022 . So please check it immediately.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Trilochan! We would like to investigate further. Kindly share your concern at app.[protected]@heromotocorp.com and we will look into this for you.
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