Hero MotoCorp Complaints & Reviews

Dear sir/madam,
I would notify a complain regarding my hero xpulse 200 bs6 that break down on road while I was riding it. I bought the vehicle in the month of September 2021 and I was happy with it riding but today I felt very disappointed that my bike didn’t start all of a sudden and came to know that my fuel pump is not working and engine malfunction light is also glowing. After a while when I tried again my bike started but the engine malfunction light is still glowing and again after going some 15-20km again the bike engine got shut off on its own.
As my bike is under warranty and I have done all services up to date so I request you to consider my problem and fix a solution for it. I have came to know from online media that there are many xpulse customers who faced the same issue due to fuel pump malfunction.
So I request you to find a solution for this as soon as possible.
THANKING YOU AND WAITING FOR YOUR POSITIVE RESPONSE

I went for regular service of my hero maestro edge
i told mechanic to change the break shoes of both front and back tyres
and to solve the problem of speedometer which is not working
but they didnt done and charged me for that...

Sir, I would like to place a complaint about the agency where i purchased Hero Passion Xtec in 23 July 2022. Sir its been one month and i have'nt received the full documents of the BIKE. so i am asking for Refund.
Below is the Details of AGENCY
GALAXY AUTOMOBILES
WIRLESS MOD
DILDAR NAGAR GHAZIPUR UTTAR PRADESH 232326 State Code: 9 Contact # [protected]
Authorized Representative of Dealer:Hero MotoCorp Ltd.
GSTIN #: 09DRWPM2445H1Z6

Also Here is The Invoice
[protected][protected]------

GALAXY AUTOMOBILES
WIRLESS MOD
DILDAR NAGAR GHAZIPUR UTTAR PRADESH 232326 State Code: 9 Contact # [protected]
Authorized Representative of Dealer:Hero MotoCorp Ltd.
GSTIN #: 09DRWPM2445H1Z6
TAX INVOICE
Place of Supply UTTAR PRADESH, 9 Invoice # 67325BG22S286
Contact Id[protected]SCON[protected] Date 23/07/2022 17:12:22
Name of the Customer AURANGZEB KHAN
S/O MS ASFAQUE KHAN
Address VILL+POST BARA (KAROBIR)
PS.GAHMAR
GHAZIPUR
GHAZIPUR,
UTTAR PRADESH
232325
State Code 9
Mobile # [protected]
Home Phone #
Hypothecation with NIL
S.No Model Variant Color HSN No. UOM Engine# Chassis # CGST % SGST% Amount
1. PASSION XTEC HPPRNDRSCFI BPB 87112029 PC JA06EANHF18200 MBLJAW263NHF[protected], 000.00
PASSION XTEC FI DRS CAST BLACK POLESTAR BLUE
Sub Total 58, 000.00
Taxable Value 58, 000.00
CGST on 58, 000.00 8, 120.00
SGST on 58, 000.00 8, 120.00
Ex Showroom Price 74, 240.00
Net Amount 74, 240.00
Grand Total 74, 240.00
Rupees Seventy Four Thousand Two Hundred Fourty Only
Vehicle cost is inclusive of toolkit, owner's manual and first aid kit.
Battery # Reg # Key # FSC #
Remarks
HSRP - No extra charge shall be taken for affixing HSRP by any of HMCL Network Partner.
Customer's Signature For GALAXY AUTOMOBILES
Authorized Signatory

Sri sai kalyani motors was not having spare parts they was saying plz buy outside automobile shop saying but really automobile shop was having spares better than your outlet then whey was u running the out let shutdown the outlet no needed

New battery apply on 30/07/2022 but not solved and wiser sound

Bought scooty from Visakhapatnam hero showroom on 31st may 2022 ...they gave full defective piece ...everyday problems keep coming they are not able to solve it ...even after trying for 3 times on same problems ( plus talking rashly

श्री मान जी
मैंने मेरी hero splendor + bike july 2021 मे खरीदी थी जिसके 3 महीने बाद बैटरी परिवर्तित करनी पड़ी, आज 1 साल बाद स्पार्क प्लग् बदलना पड़ रहा है, main stand पिं बदलनी पड़ रही है, मुझे bike ki सर्विस कराए अभी 1 महिना ही हुआ है।
इतनी दिक्कत क्यों आ रही है।

HERO bike model no.GLAMOUR DRUM SELF CAST, CU.CAP 124.70, WHEEL BAS 1273, COLOUR-RED BLACK, CH NUMBER.-MBLJAW159L9J10401, REGISTRATION NO. GJ 36 AA 3730, REG.DATE-29.10.2020, which engine oil is leak from last maintanance, .
EMAIL-DCS.[protected]@GMAIL.COM

I submit my bike in workshop for damage repair in against insurance policy from last 31/07/2022 to till now no any work done in by bike and no satisfatctory response from 1 person in whole workshop. Evrey body say insurance survey has to be done. But in reality no one considerd my problem.
My bike is hero xpulse 200 and my insurer is hdfc ergo
and workshop name is sapphire bike .
Located at f89/5 okhla phase 1.
registration detail
DL-3S-EV-5567
MY CONTACT NO. [protected]

There is a sound in the engine while my bike is running, the sound of cracking comes, the chain is lost.

Hi
This is a complaint against the hero showroom in thodupuzha kerala and i like to report that They are very rude to the costomer and they don't even clean the vehicle properly and when we show the dirt they come with a wet paint brush and sweep in the dirt and iam regreting for buying a vehicle from this dealer .

My SUPER SPLENDOR bike Rear suspension Breaked just I'm buying after 15 days P

Damper rear wheel, gasket crank
Where changed by your service center in vridachalam 606001.
I need explation

Sir I bought Hero glamour bike last year. Its under warranty but I faced many problem with the vehicle.
1. Veh suddenly stop at the mid road and does not get started. Auto start and kick failed to start the veh and I have to take the veh by matodor. This kind of problem I faced almost every week.service centre denied for on road service they told they does not give on road service.
2. 4 th service has been done but still veh prob does not solve.
3. Btty does not work properly.
4. Request you to instruct the firm to replace all problematic parts.

I have a New Splender pro bike it was Automatically Switch off and It's average are not Come true As a company Average.And i am Talking about this concern to service Engineer of Hero, He will ask It is automatically Set average. So what can i do? In 4-5 month for purchase my vehicle and it's Switch are Not Working properly So Engineer says, Money for Install new switch, Sir What is consider in 1 year Garranty please Explain me in briefly. Thank you

For further Details contact me [protected]

Serive not good
Water wash
Polish work extra
Many times engine stopping it's irritating to me
So many times I am told that service person or service provider but no use
Small small adjustments like
Clatch chain breaks even at list air not well doing your service centre

What the nonsense staff you have hired

They don't take bike after 1pm for service, why they take payment half day only ?

I[censored] said them to give this on written then he said I am not sitting only for you

Just because your service at hero service centre is bad and their behaviour is so bad, I will not buy bike of hero again in future, as I do t want to face your illiterate staff, and will sale this just one year old bike

Hero glamour meter automatically crack and properly not work. But service center are not agree with repair
Showroom - kakatpur - maa mangala hero showroom

I given my bike for on 10/08/22 in Goel Motor Shop (hero) in lucknow, so I said do not change the engine oil but they changed my engine oil was new I want my refund back

Slow speed engine off and clutch act engine off.