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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 150

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S
sudhanshu Dixit 123
from Mumbai, Maharashtra
Nov 1, 2019
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hero motocorp complaint against dealer singla auto agencies and employees

Address: C2 third floor, Dharmapli palace sector 27 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Mera naam sudhanshu hai maine jaunery me hero ki 200r bike singla auto agencies se kharidi thi maine 13oct 2019 ko engine me kami aane ki vajah se service center me dali thi service manager sandeep bharadwaj ne bola ki teen se char din me aapki bike mil jayegi maine 17 ko phone kiya kisi ne nhi receive kiya 18 ko bhi nhi receive kiya 20 tarikh ko mere pas manish jo ki singla me naukri krte hai mujhe btate hai ki aapki bike ho gyi aap le jaye...
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G
Guru Dixit
from Mumbai, Maharashtra
Nov 1, 2019
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Address: VPO JATOL, NEAR SHIV MANDIR, Panipat, Haryana, 132103

I have a hero splendor+, today i bring my bike for service at sahib motors, panipat. It was agreed to deliver the bike at 5.00pm, now it is 5.12pm but no body is ready to clear me the status of my bike when i inquire to the supervisor of service centre the behaviour of that person was very rude and not bearable. Still i am in confusion that will i get my bike updated are not. The staff behaviour show the condition of service and now i am feeling that i have made the biggest mistake of my life by purchasing the hero bike.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    H
    Harish shrimali
    from Mumbai, Maharashtra
    Oct 31, 2019
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    Address: Hero moto cop
    Website: Not support hero moto cop

    3 saal hi hue he scoty. Liye aur engion me problem ho gyi 5 year ki warranty aati he engion ki but repair krke nhi de rahe he phle bhi do baar complation ki but hero moto cop se call aaya ki aapne regular service hamare service center me nhi karvai is liye warranty khtm jb scoty chali nhi to service regular kese karvau. Ek saal phle service krvai ye dhoka dhadi he call aaya aap bol rahe ho laber charge me amount km krva dege customer ko scoty bike lete samy warranty q dete ho 5 yr ki scoty number rj 09sy 2334 my mobile number [protected]
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear team I have purchased motor vehicle 3 may 2019, but registration no not find yet, I am going farrukhabd again and again I am very serious please help me

    not satisfied - Comment #3575164 - Image #0
    Dear Sir,

    Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
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      R
      Rahiya
      from Mumbai, Maharashtra
      Oct 31, 2019
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      Address: kadiyan hero motocop panipat, Panipat, Haryana, 132103

      Dear sir i bought bike from kadiyan hero motorcop from panipat distt. Before 1 year 6 month. I am not having rc of this bike because the dealer need 500 rupees bribe from me. When i denied he through out me from his showroom. I need help from your side. I requested you please give my rc or otherwise i complianed in police station against hero motocorp
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear sir
      I am buy a mastrio scooter from Golden hero auto Tanda Ambedkar Nagar since 21.10.2019. This scooty have a many problem in ingine and battery .the scooty not start emedetltly kick is no work properly.
      I am booking passion pro bike in full payment. But i not receive helmet .government approved to Sale bike to helmet
      Dear Sir,

      We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
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        A
        Ahamad Sauod
        from Kishni, Uttar Pradesh
        Oct 30, 2019
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        Address: 121 charn singh colony vijay nagar ghaziabad 201009, Ghaziabad, Uttar Pradesh, Ghaziabad H O - 2010

        Dear sir mene hero showroom se baik le hai jis k sath muje gadi ki koi accires nhi di gyi or mere se kaha gya ki baik k sath kuch nhi aata wo baat thik hai but mene fist service karai tu meri baik mai jb pickup nhi jitni baar bhi bola ek baar bhi baik ka pickup thik nhi kya gya why meri new baik es mode pr aa gyi ki usmai tarha tarha ki complaint hone lagi agar ye log suru mai dakh lete to mere sath esa nhi hota meri baik aaj 5th service k liye aayi hai aaj bhi job card mai pickup ki koi complaint nhi lekhi or hmme bol diya ho jayega aa kar chek karta hu tu wo problem barabar hai abhi bhi meri baik vijay nagar showroom mai khadi hai mai es baik ko ab jb he yaha se lunga jb puri targa se mai santust ho jaunga vijay nagar ghaziabad aman hero up
        Hero MotoCorp customer support has been notified about the posted complaint.
        Oct 30, 2019
        Updated by Ahamad Sauod
        Up14ec5532
        Oct 30, 2019
        Updated by Ahamad Sauod
        My phone no [protected]
        Baik no up14ec5532
        Baik noup14ec5532
        My contact no [protected]
        Jis showroom pr meri baik hai Uska address Aman hero Vijaynagar Ghaziabad up 201009
        Meri baik six months old hai uske engine problem hai aapke services senter me mere ko 11500/- ko Mertens bataaya hai but meri baik ka engine Garunty me hai mere ko problem ko solution chahiye
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          A
          Ashoke3
          from Ranaghat, West Bengal
          Oct 30, 2019
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          Address: AT-BARI,PO-BARI KALAMATIA,DIST-JAJPUR,PIN-755003, 755003

          Dear sir, My vehcleOD04L 9470, HERO HF DAWN motor bike, service at baliapal ashoka hero, but unortunately my vehcle miledge only 50km per ltr.various time I service till now not result.kindly tell me what can I do till now. Pls maintain Your manual what you give the customer at the time of selling
          yours
          DILLIP KABI, MOB: [protected], [protected]
          +1 photos
          Hero MotoCorp customer support has been notified about the posted complaint.
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            A
            Abhishekkamboj
            from Mumbai, Maharashtra
            Oct 30, 2019
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            Address: Near Central warehouse karnal road Indri, Karnal, Haryana, 132054

            I have purchased hero super suplendor from amar auto hero dealership indri.

            He gave me bike without any documents and tell that they will give all documents next day but even after three days he had not given any documents like bill, insurance, temp number.
            And when when i have asked them to give that they are misbehaving.
            They agreed to give helmet with bike when they have given quotation for bike. But when i have purchased bike he refused to give helmet with it and saying that it's not in quotation.
            Hero MotoCorp customer support has been notified about the posted complaint.
            Scooty kharab h kai baar sahi ki gyi agency pr lakin do din bhi sahi nhi rahti abhi scooty ko ek saal bhi nhi hua . hr baar charge bhi liya jaata h. service ke liye petrol bhi dena pdta h. lgbhag ek mahine baad baps milti h hmari gadi ki detail aap dekh skte ho . poochne pr btaya bhi nhi jata ki kya kami h. bolte h pta hota to sahi nhi ho jaati.
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              A
              Ardsaini7
              from Delhi, Delhi
              Oct 30, 2019
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              Address: Singla Agencies Jaitpur guru bisment gadi khadi kardo, 110044

              Employee of the shop name singla agencies his behaviour was very very very very rude and using abusive language to me.
              3th/service charges 1300
              Bolte service karvani karvao
              Nhi to apni gaadi legao
              Bolte veel me kam hoga
              Set hoga
              Aur mere samne sirf oiling ki
              Aur jo bike inspection karta hai
              Apni marzi se charge banata
              Computer. Me jo bill banata wo charges change karke badha deta hai
              Card se payment karne par sirf pos karta krta
              They change any charges in computer
              So disappointed
              Service so poor
              Only name here moto

              Splendor plus

              Tvs sevice good
              I have apche 160
              A
              They service best
              Good employee
              Best behaviour
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
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                N
                Nadeem rahman
                from Mumbai, Maharashtra
                Oct 28, 2019
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                Address: Doranda ranchu, Ranchi, Jharkhand, 834002

                Maine insurance claim kia ta par meri vehicle me kafi prblms h bht kch chuta hua h even handle tk sidha ni kia.. Raste m jate jate foot rest nikl k fir gya.. They are so irresponsible... 11 din ho gye av tk bill ni dia in logo ne.. Hero jaise company ka ye hal h.. Product lene se phle itne sare schesms dikhae jate h.. After that ye sachaaai h inki..
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  H
                  Hitja
                  from Gulaothi, Uttar Pradesh
                  Oct 28, 2019
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                  Address: Malla Unchapul, Nainital, Uttarakhand, 263139

                  I bought my hero maestro edge 125 fi scooty on 14th so that i would be able to get my rc before i leave my home to the place where i am working. It's been 2 weeks and i haven't got it. I went several times to the showroom but the manager does not care about it. I paid an upfront cash of 80k, so that everything would be done before i leave but this is the kind of service i am getting from your company.
                  Kindly, look into the matter.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We regret the trouble caused. Please share your Registered Mobile number, Email Id, and Dealer details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
                  Sr mene phli sirvis krwai h tvse injan me alag se awaaj aa rhi h mistry bola ki itni to in gaadiyo me aati hi h
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                    B
                    Brij mohan lal sharma
                    from Mumbai, Maharashtra
                    Oct 27, 2019
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                    Sir, we purchased maestro edge on[protected] which engin no. Is jf33abhgk10496. Aa we search that engine has 5 year warranty.
                    We are facing problems regards engine-
                    1. Scooty is blowing a lot of smoke.
                    2. Engin oil run out repeatedly.
                    It is a defaced a piece. Beacuse engine has broken down in such a short time.
                    We complaint the nearest authorized workshop, but we didn't get any satisfied response.

                    Mob.- [protected]
                    E-mail : [protected]@gmail.com
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                    Regards,
                    Team Hero MotoCorp
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                      M
                      mohan sao
                      from Raigarh, Chhattisgarh
                      Oct 26, 2019
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                      Address: RAIGARH GOYEL SHOW ROOM, 496001

                      I have deposited all the money for the fourth close on 27 august. And every time a am getting a call from the company to get money. And every month straws from my bank are also cutting. And no response is being given to the showroom.
                      My lon number rgrtwl[protected]
                      My name - santoshi mahant
                      Con. N.- [protected]
                      Last pay amount 16840/-
                      Receipt number 6312474
                      Last pay date[protected]
                      +1 photos
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
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                        V
                        Vinod H Thaker
                        from Mumbai, Maharashtra
                        Oct 25, 2019
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                        Address: J-201-NISSAN PRIDE OPPSWANBUNGLOWNEW RANIP AHMEDABAD, Ahmedabad, Gujarat

                        Dear sir;
                        Complin id no.2465435-
                        Ist complimet as on 3.09.2019
                        2ndcompliment 27.09.2019
                        Till date my proble is no solve-purchase herodestine ther different - given quation from speef riderzmno.[protected] -&actual amount billreceive -&other exp. Such rto+insurance etc - till date - not receive amc receipt from delear

                        There is no resopons from you
                        Kind dooneed ful
                        Thanks. Vinod thaker
                        Mobile no.[protected]
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, and Dealer details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          A
                          apsc
                          from Mumbai, Maharashtra
                          Oct 23, 2019
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                          Address: Naya bazar, Amethi, Uttar Pradesh, 229127

                          Sir, i purchased a hero splendor plus on june 20, 2019 from satyam auto sale, naya bazar salon district raebareli, uttar pradesh.

                          The dealer didn't provide my rc and number plate till today. When i contacted him, he always tell come after a week.
                          My bike details are
                          Chassis no mblhaw095khf68124
                          Bike honour name ashutosh pratap singh
                          Phone no [protected]
                          [protected]
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected] raised via Call Center. Our team is already working on your concern and will call you back to share an update.

                          Regards,
                          Team Hero MotoCorp
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                            V
                            velakanti maruthi
                            from Guntur, Andhra Pradesh
                            Oct 23, 2019
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                            service complaint regarding

                            Address: RC KATTA, 500010

                            Dear sir
                            Hereby informing you that regarding a very unsatisfied service at service centre. We gave for 3rd service on dated 14-10-19 at bhanu service centre with job card no[protected]rjc[protected] at erragadda, hyderabad
                            After 3rd service vehicle clutch is not working properly it was on edge setting of clutch by that we are unable to drive vehicle perfectly in traffic and the same issue was raised to the service centre as we...
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                            A
                            Amit Singh [IAF]
                            from Mumbai, Maharashtra
                            Oct 23, 2019
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                            Address: 230/1 po - Cavalry Lines, Mahdauri, Teliarganj, 211002

                            Dear sir,
                            This is my 3rd service of two-wheeler bike via joy ride at saraswati hero motocorp in allahabad. I'm complaining about the leakage of petrol from an air pipe that was fitted below the carburator.
                            The 3rd service with the same issue but this time also they didn't fix the issue and now on 23 oct, 2019. The fuel is getting out.
                            Fix the issue please...
                            +2 photos
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
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                              N
                              Narendra Pd
                              from Mumbai, Maharashtra
                              Oct 21, 2019
                              Resolved
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                              Resolved

                              Address: PLOT NO.-30,CO-OPERATIVE COLONY,BOKARO, Bokaro, Jharkhand, 827001

                              I have hero passion pro bike, vide reg. No - gj-02-aq-6056 & residing in bokaro steel city, jharkhand. I have visited with bike at service centra, which is located in city centre of bokaro steel city, dated on 14th october, 2019. They are not delivering my bike with reason stating that ' they don't have parts (I, e. Ignition lock key)'.

                              I am facing problem in my day - to - day activities and spending rs 100-200 daily to meet my daily routine requirement due to non-available of this bike. I am hereby attaching service receipt no.
                              Please do the needful.
                              +1 photos
                              Feb 6, 2020
                              Complaint marked as Resolved 
                              It is resolved. Thank you very much.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                H
                                Harish shrimali
                                from Mumbai, Maharashtra
                                Oct 21, 2019
                                Resolved
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                                Resolved

                                Address: Hero moto company, 313324

                                Sir 4 deen phle complation ki complation id[protected] ek baar call aaya ki aapko lebar me discount de dege baaki jo repair charge he vo lagega hero moto cop se aur muje bataya gya ki aap ne continue services nhi karvai isliye warranty nhi milti jb scoty itni use nhi aati to continu kese services karvau. Baaki work to mene hero services center me hi karvaya he scoty number rj 09 2334 aap chek kr sakte he kitni baar work karvaya aur 15000 km hi chali he 4 saal hone aaye he ye company defuld he to aapko engion free me repair kr ke dena chahiye
                                Oct 22, 2019
                                Complaint marked as Resolved 
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Oct 22, 2019
                                Updated by Harish shrimali
                                Not reply hero moto cop
                                I spend about 30, 000-50, 000 rs in this 3 yrs in repairing the scooty, i purchased the scooty myestro edge on the yr 2016.my hope from myestro or hero had broke i would never purchase hero products if my problem does not get solve ...
                                Cont no:[protected]

                                5 year warranty period not repair engine my scooty - Comment #3567201 - Image #0
                                Gaadi baar baar band ho jaana oil throw
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                                  S
                                  Sivuni
                                  from Eluru, Andhra Pradesh
                                  Oct 20, 2019
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                                  Address: SARAYU HERO, RAMAMURTHY NAGAR, MINI BY-PASS ROAD, NELLORE, Nellore, Andhra Pradesh, 524003

                                  I have purchased glamour (He) (Drum-self-cast) engine no ja06erkge20361and chasis no mbljaw106kge24394 on 09/06/2019 and till date i have traveled 700-750 kms only.
                                  I had an very bad experience related to gear from first day onwards and during first service i have informed the same but still its not rectified. My first service done on 24/08/2019 and now, i am facing an issue with hand lock also.
                                  Due to my professional work i will be traveling very frequently on my bike and today i have unfortunately gone out with my family in my bike but due to your worst product related to tyres and tubes we had an very bad experience as it had an air leakage issue. I have contacted the local mechanic for tube panchar then i found the tube had leakage issue due to your worst product.

                                  Now i came to a decision of changing my motor cycle to another company, i am very much disappointed due to your worst product and i will never ever recommended your product to any of my family members, friends and relatives..

                                  I will handover the vehicle to your showroom and request your help in getting my funds back to me...

                                  One thing i never expected this kind of product from your hero corp family...

                                  Regards,
                                  Bharath reddy s
                                  [protected]
                                  Reddy. [protected]@gmail.com
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Sorry that we gave you a reason to be upset with us. With respect to your complaint[protected]. Our team is already working on your concern and will call you back to share an update.

                                  Regards,
                                  Team Hero MotoCorp
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                                    H
                                    haroon3105
                                    from Kakrala, Uttar Pradesh
                                    Oct 20, 2019
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                                    Address: Sector 69,himgiri hero, badshahpur, Gurgaon, Haryana

                                    The huge amount i incurred on my services with extra visits also that amounts to be a figure of around sixteen to twenty in the past four to five months. I don't have any problem with that but the issues in the bike continues to be worst day by day and nobody at the showroom gives a damn about it? Why has hero not declared the i smart in the superbike category (Referring to the amount charged for maintenance and repairs.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
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