Hero MotoCorp Complaints & Reviews

I have purchased a hero maestro edge bike on 29/08/2019 in the name of nandita rakshit dinda from exchange mela organized in haldia khudiram nagar. That time your concern sales person told us (Me & my wife) he will help us to provide all the services like 1st servicing with no plate fixing etc 9 by providing nominal charges). But now near 3 months completed no action taken from your end and your sales person only assuring us. My wife is a school teacher & i was staying in other location. I don't know how long i have to wait for 1st servicing & number plate fixing... Mail to office on nov 18, 2019

Sorry to inform you that it was very unfortunate & surprising also that no help we get from you. Only one time your concern person mr soumitra samanta contact my wife and assure to provide to take care about the matter. But after that no result we got from you. Big organisation like "hero" upset me very much. Earlier your sales person mr sandeep giving fraud assurance for buying your vehicle.
We hope that we are eligible for better service... My second mail on 25 nov, 2019

Dear sir
We have purchased one hf delux bikefrom brij hero sab dealer lv motor farah mathura up on date 06/oct /19
But this bike are complain same day engine noisy and compann and qobling
We have talk with dealer any time but not solution this date
So i am request my complain is solution urgently basis.
Satyanarayan sharma
Farah
Mathura
Up
281122
[protected]

I bought passion pro 110 for that 84 is the company's mileage given and dealer said it will give atleast 70 average. It's been 6 months i bought this bike still struggling to reach 60 average and even back wheel also got punctured i have to change the tube with new one in just 6 months.
I went through 3 hero services centers even though no solution provided everyone is arguing just like you will get average after 2000km some says 4000km and another says that after 2to 3 services you will get good average.
I am getting only 50 km/ltr average currently. See the difference between committed and current average of my bike. I don't know what is the issue in bike either they sell me a damaged product or may be made changes in bike parts. Just helpless after visiting 3 hero services.
Need help for the same i want to inspection for my bike from each part of the bike.

This is to incorm you that i have not completed 1yr. But after each and every servicing i found on after one problem in my vehichle. With vechicle-od-34-h-2086 named as dipti ranjan patra bearing ph no-[protected]. E
So i kindly requesting pls make my scooty in good condition. Or exchange me with another one..

Thanks and regards
Dipti ranjan patra

From 1 st servicing informed your service head my bike problem but he was not solved. Today my last free service from our end. Please check the below mentioned issue with my bike (Passon x-pro)
1 handle cross - not solved
2 done vibrant - not solved
3 nurtal light - solved
4 switch start - solved
5 engine heating - not solved
6 head light upper /dipper both of one not working properly - not solved

I have paid all my monthly emi's without pending. Now my payments are all cleared from my side, but kk auto financial company from narayana industry area, new delhi - 28 are neglecting my queries and you are the peoples who have referred it as the distributor. Only due to the brand name hero, we are purchasing vehicles from you, but your linking members. Are not responding

Your staffs are not responding and even your customer care number is engaged all the time from the date of 02.11.2019 till now.

My issue has to be cleared.

Regards,
Baskar mishra
+[protected]

Sir
I have buy new pleasure +20/10/2019. And allmost 20 to 25 day gone and he not complete formality if r. T. O soo my vihical number plate is not. And he not to provides glass and tool kit. Poor survives.
Modasa hero survies center is not to good like name of brand "hero"
Good survies is motives of company.
Soo i request to u plz solve my eshu...

I buyed my bike in bhagwati motors in bangalore xpulse 200 last 2 months back i drive 2300 kilometres but now my bike is in showroom i gave to repair gearbox when i drive in road jam the middle road gearbox problem so i gave showroom last saturday they removed the bike engine down everyday when i asked why still my back is not ready show the manager spelling vr booked items still items not delivery so almost 7 days is happen so even we hand work and we should travelling bike this is my first bike i love when i buy but i am really very hadap showroom bhagwati motors in verma bangalore really very suffering about bike they are not responsible proper for my bike in to me they are giving lot of reason as per bill of items so my bike is new my friends everyone asking about bike how is bike performance before i said it's very good super awesome but now answer telling it is very very very worst parts so new bike breakdown i'm really shocking about this your my review is 0% of hero showroom i want to talk to me please contact me or else i can go through out media legal action

I have xpulse 200 i done my service at mrg hero at coimbatore after that service engine valve noise is raising again i will do service but the problem is not retified very worst service at mrg hero in coimbatore so clear my vechile problem my vehicle registration number tn38 ct 9616 i need service at suguna hero at coimbatore so quickly clear my vechile problem

Sir,
let me tell you with great sadness that you had taken a motorcycle from one of the dealers, whose shop name is kumar complex, main road, bihta patna pin code 801103. Motor cycle was taken on 01/03/2018 on this day. And this motor cycle has been eight months a year. But till date i have not been given the name of a motorcycle. No r. C book is given. And my name is suraj kumar thakur. And the name of my motorcycle is hero pass pro. Chassis no. Of this motorcycle mblhar186jhbo5138 and engine no. Ha10acjhb35639 it is.

So - i have a humble request to get my motor cycle nambar and r. C book as soon as possible. Kind regards suraj kumar thakur

Dear Sir/ Mam,

I have purchase Passion pro 110 CC bike on 24.04.19 from their dealer of Jagdishpur, Amethi- Sagar Motors, dealer code- 11911. Bike VIN no. is MBLJAR148JHD11524. I was coordinating with Mr. Vivek Mishra- [protected]. Dealer had committed to provide high security number plate in 20 days from the date of purchase but till date nothing has been communicated on this. Also logged complaint on toll free number of Hero motocorp with complaint number[protected] which was closed based on only providing RC and no information for number plate was given, and to reopen complaint I have called 6 times but not got proper response accept adding reminders to open request and giving feeling of helplessness at their end also later. Tried reaching their head office over phone but no one is picking phone.
Requesting you to help me getting my high security number plate as per their commitment in which ever ways.

Thanks,
Pawan
[protected]

Hello sir or mam this is junaid khan from bilari distt moradabad utter pradesh i want to say that my hero mestro scooter is standing before 10 days for claim and the emoloyees is not confirming me that how much time complete my claim and the employees is very rude its distributer name is pavitra automabiles opposite rto office moradabad utter pradesh there is employees is very rude and they all are making me cross questions i am very sad about it please notify them please immedialty fullfill my all problemss thank
Regard junaid khan
[protected]

I purchased one passion pro bike from sh. Rakesh tak, jagdamba service centre, opp. Petrol pump, nasirabad on dated 13.4.2019. After a ride of 700 km my bike digital meter stopped working. When i approaced to the above mentioned sub dealer he told me to leave bike to a week. After one week he denied to change the meter by saying that it was not available on the company so we can't change your digital meter. Please ask our main dealer in ajmer m/s relan motors pvt ltd. Near railway hospital, beawar road ajmer.

When i went to the above mentioned dealer they told me that leave your vehicle for 15 days and they will change it. After 15 days they changed the meter on dated 28.8.2019 in which the meter was showing already 6 km, light is not displaying.in this period they also changed my new battery.

I informed about this problem to both the dealers but no one is entertaining my query. So also i also wrote a letter about this to the registered office located at vasant vihar, new delhi. But till date the problem is same.

Below are the required details
Bike model : passion pro drs cast black heavy grey
Engine no : ha10acj4l03256
Chasis no: mblhar184j4l00417
Dealer : relan motors pvt ltd
Gstin no: 08aabcr1668p1zt

I bough my meastro edge on november 2015. I found meastro edge logo stick wrong way while technician was fitting accessories. I request dealer to replace my scotter as it was still not delivered but they said we will inform production department ans they will send new one and we will replaced. Then they replaced it during my first free service. But the main issue started after first free service. I heard abnormal sound during ideal condition as well during engine run condition. I immediately took my scotter and they found no oil in engine. This was next day of service. They said drain bolt was remain loose so all oil was drain out. They make everything ok but since then my engine is making abnormal sound and average is so poor. I mentioned this issue in each every service there after but till today my problem is not solved. I doubt that qc of my scotter was done properly during manufacturing process which resulted in engine problem. Wrong logo stocking is the one of the example. Now i want either hero replace my scotter or at least engine.

Hello sir,

I was buy my bike from pashupati motors pvt ltd in cash dated 14 nov 2019, but till date i am not getting invoice.

When i am asking for my bike invoice they language and behavior bad manners it's not a write why to talk their customer they are shouting customer. And their manager also not a helpful person.

They are cheater and selling bikes without invoice's.

Bike selling without invoice's.
How it is possible to sell bikes without billing or invoice's. More then 30 application still pending for invoice's or billings.

Dear sir/maam,
This is saptasindhu panda ex dsm of sunny motor, cuttack. I went for my 5th servicing for my new glamour vehicle to essen motors. I told them all the issue with my vehicles meter issue. After the servicing i have seen that my meter was not going to work. Then i informed for sending a person to my house to resolve this issue. Still it's 8 days passed but no one is came to house till now.

I did service hf deluxe bike on 06.11.2019. Due to the lack of proper repair of my motorcycle, i again reached their service on 16.11.2019 but their supervisor and technician was bad behaviour. They were abuse with me. I have complained on hero app portal. They are speak wrong to me.
I really apologizes, i think that why are choose of hero vehicles.

Please provide invoice copy for my two wheeler with following details since i have to transfer my bike to other state (Since iam going on transfer from bangalore to hyderabad).
Owner name name: srinivas singh
Registration no. Ka-03-hg-5987
Registration date: 27/03/2010
Engine no. Kc12ebagc05033
Chassis no. Mblkc12ecagc05364

I contacted my dealer (Neptune motors, shivaji nagar, bangalore) and they are not able to provide me the invoice copy.
I also contacted and sent mail to bangalore office but these personnel also not able to provide invoice.
It is request to arrange invoice copy for my bike urgently since iam on a process of transfer to hyderabad.

My bike no. Is mp09va2182 i have cleared my dues in 2018 january and i have not received the noc for my bike.. No communication has been send to me for this and now i want to exchange the bike on the hero showroom but they asked for noc and i was not awared that i don't have it with me and it is required to proceed further. This is been a serious issue for me right now if any details are required from my end please email me i will get it done.

I have purchased bike jan 2019

After 2 service i complained regarding average and dealer called me they performed bottle test on highway avg comes 72 then they worked and again performed avg was 86 at 40 km per hr dealer said that if speed increases avg will be decrease. Now the avg is decreas to 50 to 52 so kindly exchange my bike or back my money,
Because honda shine 110 cc gives 60 to 65 avg in same city.