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Updated: Aug 5, 2025
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A
ashwani chhatre
from Noida, Uttar Pradesh
Sep 23, 2019
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I have purchased new passion pro bike from paytm mall app. I have paid the ex-showroom price through paytm mall app and the remaining amount to the showroom. I paid rs 58400 including a convenience fee of rs500. Dealer has received an amount less than 57900 which is the ex-showroom price. But i have paid the full amount to paytm. Dealer says to pay the difference amount. Why will i pay extra money it makes no sense to me. I have contacted paytm and it said that the dealer will contact them if he has any issue related to payment.
I have paid the amount in two parts
1) ex showroom price rs 58400 through paytm including convenience fee of rs500.
2) remaining amount as cash to the showroomi. E. Rs11805.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
Mere pas hero ki karizma he.mene 2 mahine pahle hi karizma ka kam karanaya tha aur unne muje promise kara tha 6 mahine ki warrenty ka ab wo mujse fir se pese mag rahe he.har bar bada bill bana dete he kam kuch nhi karte he.koi nhi sunta meri bat waha bolte he bahar karwa lo plz call me
Jatin Biloniya's reply, Sep 18, 2019
9644555559 my number and raymond motors imdore service centre par kal bike di
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    D
    Divyarajsinh
    from Anand, Gujarat
    Sep 22, 2019
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    Address: Varachha Main Rd, Mamata Park Society-1, Kapodra Patiya, Surat, Gujarat, Surat, Gujarat, 395006

    My bike number gj5pa0767 ka engine khrab ho gya hai or company vale ne kha ki nhi ho skta free me. Jab me ne bike paurchase ki thi tab company valo ne kha tha ki engine me 5 year ki warranty hai agar engine me ku6 bhi hota hai to company vale free me kardenge aut jab me showroom gya to usne kha nhi ho skta
    Me aapko apna bike ka bill attechment kar rha hu
    +1 photos
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

    Regards,
    Team Hero MotoCorp
    Hlw sir.. my bike achiever 150 ..all part is not available any store
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      K
      from Lucknow, Uttar Pradesh
      Sep 22, 2019
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      Address: MOHAMMADPUR AZAMGARH, 276143

      Dear sir,
      My name is mandu ram yadav i buyed a scooter maestro edge chassis no mbljfw012h4l27504 kms 2910.

      I am facing staring trouble with my maestro edge scooter last 30 days. Many time i called up my nearest
      Hero sub-dealer : sana motors, mohammadpur azamgarh varanasi.
      Mob : [protected]
      Sana motor is the sub-dealer of eastern distributors azamgarh

      I got very bad experience with sana motors. Now my scooter is with sana motors. And he is saying i don't know what actually fault is this. Sana motors owner is very aggressive. His services are very redicullas. Now i am feeling very bad experience with hero motocorp.
      Might be this is my fault to buy hero scooter.in the last i am hope less and not suppose to do anything. Why you pushing your punchline if no support to customer?

      "hum me hai hero"
      "lage aisa, family jaisa
      "dhak dhak go"

      Sir, request you please solve my problem on urgent basis. No more days. Either i will publish all my concern to social media.

      Regards,
      Manoj
      [protected]
      [protected]
      +1 photos
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
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        A
        Ali TM
        from Tirur, Kerala
        Sep 21, 2019
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        Address: Mangattukavala Bus Stand, Thodupuzha, Kerala, 685585

        I'm Althameem, and I brought Xpulse 200. I'm happy to say your sales dept are having good people whereas your service dept is waste. I brought my bike on 19th Aug, and had an accident due to back brake jam, I got skided and hit a car on 3 Sep. I gave my bike for repairing and insurance claiming on 4 Sep, and had given all documents. Yet they haven't touched my bike, and haven't started the repair process as of today 21 Sep. All these days my bike was kept in an open area, and was affected by all the rains and harsh climatic conditions. I requested and warned them thrice to keep my bike atleast in the garage they've which they didn't agree upon. Now I want my bike in it's original condition as soon as possible, without any rust in it. As the fault was yours.

        My Bike Number : KL44F9094
        0/10 Rating for your poor service faculties.
        Showrooom : Top Gear Todupuzha
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Apologies for the unpleasant experience. With respect to your complaint[protected] raised via Hero App. We are awaiting your presence at your service center. Please visit soon for assistance.

        Regards,
        Team Hero MotoCorp
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          R
          Rajamechdme
          from Rajapalaiyam, Tamil Nadu
          Sep 20, 2019
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          Address: Sundakkamuthur, Coimbatore, Tamil Nadu, 641010

          1) the engine automatically turns off while driving from 4 gear to third, second and first gear running condition this problem weekly 8 or 10 time coming. This problem complaint register on 22.07.19
          2) there is a lot of noise when putting the gear
          3) the speedometer not working
          4) there is rust in some areas
          Tn99 q3884
          Mobile number : [protected]
          Service center : kvs coimbatore
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We are extremely sorry for the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

          Regards,
          Team Hero MotoCorp
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            P
            pratap si
            from Noida, Uttar Pradesh
            Sep 19, 2019
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            Address: Automat Industries Pvt Ltd, Plot-18-19, GT Road Dilshad Garden, 110095

            Dear sir/madam,

            This is with reference to the above said subject i had purchased a splendor ismart+110 (Dsc) by 21.06.2019 but yesterday the bike had been stopped on road suddenly and engine was going to off then today i am going to service center rk automobile near mansraovar park metro now the service center saying bike engine had been seized that is very ridiculous hero motor corp launched that kind of bike into the market which had been seized in to month not acceptable.

            Regards
            Pratap singh
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
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              7
              773rks@gmail
              from Delhi, Delhi
              Sep 18, 2019
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              Address: Diksha hero singhwara darbhanga bihar, Darbhanga, Bihar

              My bike hf deluxe is not starting by self because baterry issue
              And many baterry related issues.
              And always having a lot of problems in my bike
              I am not certified this company's bike and service is not provided godd.
              And speare are not best quality products.
              I maintain my bike always but clutch plate changing position creat in less than 1 year, and i am changed clutch plate.
              So not good quality products
              Hero MotoCorp customer support has been notified about the posted complaint.
              Sep 18, 2019
              Updated by 773rks@gmail
              My bike hf Deluxe is not starting by self because baterry issue
              And many baterry related issues .
              And always having a lot of problems in my bike
              I am not certified this company's bike and service is not provided godd .
              And speare are not best quality products.
              I maintain my bike always but clutch plate changing position creat in less than 1 year, and i am changed clutch plate.
              So not good quality products
              Dear Sir,

              We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
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                P
                Puran@1458
                from Gurgaon, Haryana
                Sep 18, 2019
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                Address: New Delhi, Delhi, 110084

                I have a hero bike which i purchased at feb. 2019 month reg. number DL3SEF1846. on that time to till time i am facing problem in self start function. At any time it is shut down and we are help less in the middle of journey.
                Four time i visit your hero service station and they was repaired and change the self start part.but still problem not short out.
                Now I am tired for this. I have doing a job and i did not have enough time for again and again visit for this.
                So, I requested to you. please replace it with new bike.

                Regards,
                Puran singh
                [protected]
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We regret the trouble caused. We have notified your complaint[protected] to our team and they will be in touch with you.

                Regards,
                Team Hero MotoCorp
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                  T
                  tarunmcse
                  from Kolkata, West Bengal
                  Sep 18, 2019
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                  Address: Kolkata 700028, Kolkata, West Bengal, 700028

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                  Motorcycles & ScootersHero MotoCorp new hero passion pro engine dead
                  Hero Motocorp — new hero passion pro engine dead

                  1 Review
                  Kolata thakurpukur, Kolkata, West Bengal, India
                  tarunmcse on Sep 18, 2019
                  Mark as Resolved

                  I Tarun Roy, purchase passion pro i3s model bs4 bs4 bike purchase dated 9.5.2019. But this bike always shows disturbing me for starting problem, auto stop running time etc for riding. After this today 17.9.2019 automatic shutdown at time of riding on the road. How can i do at present. Please solve my issue. My ph no is [protected] kolkata. Purchase from thakurpukur showroom.
                  +1 photos
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    T
                    tarunmcse
                    from Kolkata, West Bengal
                    Sep 18, 2019
                    Resolved
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                    Resolved

                    Address: Dum dum cantonment, Kolkata -700028, 700028

                    I purchase passion pro i3s model bs4 bike purchase dated 9.5.2019. But this bike always shows disturbing me for starting problem, auto stop running time etc for riding. After this today 17.9.2019 automatic breakdown on road with my baby at time of riding. How can i do at present. Please solve my issue. My ph no is [protected] kolkata. Purchase from balaji motor, thakurpukur. Wb24au 7466
                    Sep 23, 2019
                    Complaint marked as Resolved 
                    Problem resolve within 7 days 👍👍👍
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    I have complain regarding my my bike passion pro ever service m saying regarding mileage n side light indicated light not working but every service they not give m any response thy say done n check but this was not done. Please give me my any complaints id n number
                    Ms Udawat1997's reply, Sep 7, 2019
                    Just see this video on my bike I think 1 year complete but I have problems when I parchesing my bike I have face the problem. M not satisfy hero bike service 1 year bike Spears parts spoil we struggle n pay the case n thy give the results our struggle our mony importance hate hero service
                    tarunmcse's [Complaint's author] reply, Sep 19, 2019
                    You can install hero app and login with details bike then complain. They have call within 24 hours. I success there. Or you can call +918267020683 santanu sengupta. He is really gentle man. 👍👍👍🙏🙏🙏 him
                    tarunmcse's [Complaint's author] reply, Sep 19, 2019
                    Dear Sir,
                    Greetings!
                    From Hero MotoCorp Ltd.
                    Reference to your complaint 11110-0919-3029, we will provide Pick Up and Drop Service tomorrow. Today Vinline Hero Workshop is Closed due to Vishwakarma Puja.
                    Namaste & Warm Regards
                    Santanu Chakraborty
                    Hero MotoCorp Ltd. ///From there Within 24hours call back and step legal action with sms
                    Dear sir/ mam
                    My hero duet not start since 1 week I'm waiting for repair but till date not respons at your showroom service person not attend my call very poor service, damage parts not available since 1 week my work stop due to hero poor service who is responsible for my loss, company will be responsible for my loss 1000 per day loss.
                    Sir I Golam Mortaza, purchased a Super Splender red colour IBS on 04/09/2019.
                    At running situation when I press cluch the race is increasing very high. I consulted with our local mechanical, He said the problem of carburator. My question why without testing bike is delivered ?
                    Please solve my problem.
                    I ve purchased my scooty maestro edge on 19th December 2018..from last 2 days the problem of self start is started it's not working properly and the horn sometimes is not working...I m really upset with the performance about the self start and horn..
                    Please sort out these type of problems.
                    I have purchase bike from sahib auto which is located in sahibabad up from starting onwards I will face self starting problem they don't rectify it in any services
                    Respected sir., I had purchase hero i smart plus bike before 6 months.. but sir in this always problems creat in machine. But not work done in Raj auto.. in Aurangabad I am not satisfied sir.. its machine hit.. Told to its mechanic in raj auto but he take bike but not work well always same problems what I do sir plz suggest me.. it's in warranty..
                    tarunmcse's [Complaint's author] reply, Sep 19, 2019
                    You can install hero app and login with details bike then complain. They have call within 24 hours. I success there. Or you can call +918267020683 santanu chakraborty. SM KOL. He is really gentle man. 👍👍👍🙏🙏🙏 him.
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                      P
                      pinkuuppcl
                      from Lucknow, Uttar Pradesh
                      Sep 18, 2019
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                      Address: B1/372 Rashmi Khand Lucknow, Lucknow, Uttar Pradesh, 226002

                      I was service my hero duet scooty from r s automobiles singar nagar lucknow on dt. 13.09.19. But after 2 days from service my scooty not start from self & kick also, i was check my scooty to local mechanic, he check scooty below seat and told me their is lot of dust on engine and air pipe to engine is damaged, he also told me that may be service not done below the seat only cleaning and oil changing work has been done.
                      I am very shocked that this type of incident have been done in your authorised service centre.
                      Please take action to r s automobiles singar nagar lucknow and report me.
                      Pratiksha verma
                      [protected]
                      Up-32 kj-3397
                      +1 photos
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Pratiksha,

                      WSorry to hear about the trouble you faced. We have notified your complaint[protected] to our team and they will be in touch with you.

                      Regards,
                      Team Hero MotoCorp
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                        D
                        Deepak rajput 123
                        from Mumbai, Maharashtra
                        Sep 18, 2019
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                        Address: Indore, bhopal road sh 18 , phanda ,bhopal mp, Sehore, Madhya Pradesh, 466001

                        Respected sir,.
                        I am deepak mewada from village - raipurnayakheda, tehsil sehore district sehore (M. P.) sir i bought a new hero hf deluxe bike at 2 may 2019 but my bike rc and insurrance paper not given me by showroom retailer he said that no reason to give you bike rc and insurrance papaer, he always said that your paper will completed in 1 day 2 day etc.
                        I want to complaint against the showroom..
                        If its not possible so will complaint against showrrom at consumer act.

                        Showroom address. Indore bhopal road phanda, bhopal, m. P. Grade b
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        In brijpuri service center last 3 months
                        Washing is not available and his staff not taking any action for washing system customer faces Washing system in long time.
                        Dear Sir,

                        We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          T
                          tarunmcse
                          from Kolkata, West Bengal
                          Sep 18, 2019
                          Resolved
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                          Resolved

                          Address: Kolata thakurpukur, Kolkata, West Bengal, 700028

                          I purchase passion pro i3s model bs4 bs4 bike purchase dated 9.5.2019. But this bike always shows disturbing me for starting problem, auto stop running time etc for riding. After this today 17.9.2019 automatic shutdown at time of riding on the road. How can i do at present. Please solve my issue. My ph no is [protected] kolkata. Purchase from thakurpukur showroom.
                          Sep 23, 2019
                          Complaint marked as Resolved 
                          Problem resolve within 7 days
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
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                            V
                            Vyshnav manoj
                            from Tiruvalla, Kerala
                            Sep 17, 2019
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                            Address: Padikalakandy house east pallor post palloor., 673310

                            Respected sir,
                            I'm from mahe region i purchased hero xpulse on 9-9-2019. It has many complaints ie rusting of fork, monoshock suspension and chain socket. I already approached to the dealer ' ace motors' calicut. I submitting this complaint for an immediate effect. So please consider this asap. I used yamaha bike before this. I'm very unsatisfied with this company. My colleagues are also asking about the complaints. So please do the needful.
                            +4 photos
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Sorry that we gave you a reason to be upset with us. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
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                              C
                              Chotu.soni.79
                              from Delhi, Delhi
                              Sep 17, 2019
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                              Address: Baniyat मुहाल पनवाड़ी जिला महोबा 210429

                              मै आशुतोष सोनी पनवाड़ी जिला महोबा 210429
                              आपकी परिहार मोटर्स से 2016 मै मेस्ट्रो ऐज ली थी जिसमे इंजिन सीज की समस्या हो गई हैं जिसको कोई भी अधिकारी और मोटर्स डीलरशिप यादव मोटर्स महोबा को भी अवगत कराया गया और टी एस एम विवेक कुमार जी भी कई बार फोन पर बता चुका हूं जिसको कोई भी गंभीर रूप से नहीं ले रहे है
                              कुप्या इसकी जांच करा कर उपभोत्ता को गारंटी योजना का लाभ प्रदान करने की कृपा करे
                              [protected]
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Sep 17, 2019
                              Updated by Chotu.soni.79
                              Ashutosh soni mahoba panwari enjin seej problem
                              Bike engine problem not solution by vps kurukshetra not reply my call i am wait 2 day for calling vps
                              Dear Sir,

                              We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                S
                                S. Thakor
                                from Mumbai, Maharashtra
                                Sep 17, 2019
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                                Address: Mahendra nagar 4 indira nagar, Morbi, Gujarat, 363641

                                Mene hero bike kharidi or 2moth me kalech vayar tut gaya me showroom gaya showroom wale bole nai hoga charge lagega kiyu automatic tut ne bhi charge kiyu to nai bike lene ka matlab kiya jo hamm aise aise kharche 2mahine me aajaye or no2 us bike ki break jaam ho gay i showroom wale bole iska bhi charge lagega aisa kiyu to aap nai bike kiyu bechte ho second becho nai bike nikal do

                                Me ye complen, gujrat, city morbi2, kar rahahu mene bike fines karvai he meri bike repair free me nai hoti tab tak payment nai hoga dhany vaad
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                Regards,
                                Team Hero MotoCorp
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                                  C
                                  C S Vlogs
                                  from Mumbai, Maharashtra
                                  Sep 16, 2019
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                                  Address: Wz 365 a basai dara pur, New Delhi, Delhi, 110015

                                  Sir iam ankush from delhi my co. No.[protected]
                                  Maine 2016 feb mai mestro scooty lii 2017 mai engine problem ke karan company ne thk ki uska baad 2 saal baad fr se scooty ke engine problem h but ab service station waale thk krne ko manaa kr rhe h pls sir help kro maine start se saari bike scooty hero ki li h but aap mujhe bich mai problem mai nhi chod skte h
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Sep 16, 2019
                                  Updated by C S Vlogs
                                  Sar mera naam Ankush hai main Delhi mein rahata hun West Delhi Ramesh Nagar near Basai Darapur Mera pin code 1100 15 mera contact number hai[protected] February mein Hero Maestro edge liya tha service mein company mein hi Karva raha tha 2017 Mein usmein engine ka problem I Tu Mujhe yah Nahin bataya the engine Mein Kaam Kya Kiya but meri Scooty ka ek sal ke andar engine khul gaya aur uske bad Mein regular 2018 Tak apni scooty ki service service station Mein Hai karvata tha but Kafi time Se Meri Scooty ghar mein khadi hai Jiska service mein company mein nahin kar pa Raha Aur meri Scooty Mein Dobara complaint a Gaya hua na selfie Le rahi hai aur na Hi Meri Scooty pickup de rahi hai tu Malik 3 Sal mein meri gadi ka double engine full raha hai to Sar main isase pahle Bhi Main Hero ki Splendor liye Super Splendor Hero ki main hun Talati Hero ki main Masta purane wala Hero ka Mange mastarwa HD a to sach mein aapki company ke use kar raha hun to aap mere ko bich Mein Aisa Nahin Chhod Sakte na to company ke service station Ke Jo manager hai unhone kaha ki Hamara engineer check Karega aap service hamare pass se nahin Karva Rahe To Ham isko theek nahi karenge engineer Bata payega iss ko theek Karenge ya nahin to Sar main aapse request karta hoon please meri Scooty ko Engine Ki problem ko theek kar Jaaye main aapse Yahi ummid karta hun main aapka bahut accha consumer hun jismein aapki company ke Char char two-wheeler use Kiya aur abhi bhi main aapka Ek two-wheeler use kar raha hun to please Sar Mujhe aapke need hai mujhe aapki jarurat hai aur mere ko jald se jald reply kijiye please
                                  Dear Sir,

                                  We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
                                  Unable to start my bike take action otherwise I'll.

                                  Your faithfully customer
                                  Abhishek singh
                                  +91 [protected]
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                                    Kamal Nayan Dwivedi
                                    from Mumbai, Maharashtra
                                    Sep 15, 2019
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                                    Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

                                    Dear sir,

                                    I was made service of my scooty on dated 05th aug. 2010 at amar moter silvasaa, at the time of delivery i was found that even no proper washing is done by service engineer, then i complained to service engineer, he told me "isse jyada kuchh nahi ho sakta"
                                    After service of scooty following observation is found;
                                    1. Avarge of fuel is getting down from 42km/ltr to 34 km/ltr.
                                    2. No any request is attend by service engineer.
                                    3. Getting spark plug issue on dated 25th aug. Same as convey to complain center, but no any action take by him.

                                    Excepted service i am still waiting for registration certificate of vichele.

                                    Regards
                                    Kamal nayan dwivedi
                                    [protected]
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Sep 15, 2019
                                    Updated by Kamal Nayan Dwivedi
                                    Date is 05th Aug 2019
                                    Dear Sir,

                                    Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
                                    Mene gadi service me diya tha. Gadi me nytrozen ka nahi bola tha fir bhi nytrozen bhar diya, oil Badal diya 1 lamp ki jagah 2 2 lamp Badal diya or charge vasul RAHE hai
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                                      Shiv1981n
                                      from Bikaner, Rajasthan
                                      Sep 14, 2019
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                                      Address: Bikaner, Rajasthan, 334001

                                      I have done servicing of my pleasure (Up32gf5470) on 07 sep 19 at karan motors, bikaner. A feed back was asked by service centre on 09 sep 19 for which i gave positive response but till then scooty was not used as it is used by my wife. I went out of station on 09 sep 19. On 10 sep 19 scooty was used by my wife. She found petrol had drained out. She reached for local repair near house. My wife was shocked to see the condition of scooty from inside. Service centre had just washed scooty from outside. I was charged for change of oil filter which was also not done. She made a call to sales manager mr kishan but no positive response came from him. Currently scooty is having starting problem. I have always done servicing from authorised centre but this type of response discouraged by me. Service centres like are defaming the name of hero motors.
                                      +4 photos
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

                                      Regards,
                                      Team Hero MotoCorp
                                      Dear sir
                                      we are purchased super splendor Dated 14/07/2019 from
                                      U S Agrawal and co varanasi but R C Not found till today our battery is also not working
                                      service center not given proper response kindly intervene in this matter

                                      AYUSH RAI
                                      [protected]
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                                        Sonu Shaitan
                                        from Mumbai, Maharashtra
                                        Sep 14, 2019
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                                        Address: Drabhanga Road , Sipahpur BakhdI Post- Bikhanpur, Muzaffarpyr, Muzaffarpur, Bihar, 842001
                                        Website: Hero Motocorp

                                        Dear sir,
                                        It's been three years since i took my bike, but it hasn't been done any registration by the company. I did not get any smart card from the hero motocorp. When i go to agency they speak me sir we will call you but no call comes. By the new rule of motor vehicle act if i get invoice by trafffic police who will pay?
                                        So sir it's my humble request you to please resolve my problem.
                                        Your's obedient
                                        Umesh kumar yadav
                                        Vill-sadatpur
                                        P/s - kanti
                                        Dist - muzaffarpur
                                        Pin-843108
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                        Regards,
                                        Team Hero MotoCorp
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