Claimed

Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in

1

Updated: Aug 5, 2025

Complaints 6263

Resolved

257

Unresolved

6006

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Motorcycles & Scooters

Hero MotoCorp

Hero MotoCorp reviews & complaints page 154

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I have purchased new passion pro bike from paytm mall app. I have paid the ex-showroom price through paytm mall app and the remaining amount to the showroom. I paid rs 58400 including a convenience fee of rs500. Dealer has received an amount less than 57900 which is the ex-showroom price. But i have paid the full amount to paytm. Dealer says to pay the difference amount. Why will i pay extra money it makes no sense to me. I have contacted paytm and it said that the dealer will contact them if he has any issue related to payment.
I have paid the amount in two parts
1) ex showroom price rs 58400 through paytm including convenience fee of rs500.
2) remaining amount as cash to the showroomi. E. Rs11805.

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

J

Jatin Biloniya

from Durg, Chhattisgarh

Sep 24, 2019

Mere pas hero ki karizma he.mene 2 mahine pahle hi karizma ka kam karanaya tha aur unne muje promise kara tha 6 mahine ki warrenty ka ab wo mujse fir se pese mag rahe he.har bar bada bill bana dete he kam kuch nhi karte he.koi nhi sunta meri bat waha bolte he bahar karwa lo plz call me

Jatin Biloniya's reply, Sep 18, 2019

9644555559 my number and raymond motors imdore service centre par kal bike di

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Varachha Main Rd, Mamata Park Society-1, Kapodra Patiya, Surat, Gujarat, Surat, Gujarat, 395006

My bike number gj5pa0767 ka engine khrab ho gya hai or company vale ne kha ki nhi ho skta free me. Jab me ne bike paurchase ki thi tab company valo ne kha tha ki engine me 5 year ki warranty hai agar engine me ku6 bhi hota hai to company vale free me kardenge aut jab me showroom gya to usne kha nhi ho skta
Me aapko apna bike ka bill attechment kar rha hu

+1 photos

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

A

Alok prasad rath

from Mumbai, Maharashtra

Sep 24, 2019

Hlw sir.. my bike achiever 150 ..all part is not available any store

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: MOHAMMADPUR AZAMGARH, 276143

Dear sir,
My name is mandu ram yadav i buyed a scooter maestro edge chassis no mbljfw012h4l27504 kms 2910.

I am facing staring trouble with my maestro edge scooter last 30 days. Many time i called up my nearest
Hero sub-dealer : sana motors, mohammadpur azamgarh varanasi.
Mob : [protected]
Sana motor is the sub-dealer of eastern distributors azamgarh

I got very bad experience with sana motors. Now my scooter is with sana motors. And he is saying i don't know what actually fault is this. Sana motors owner is very aggressive. His services are very redicullas. Now i am feeling very bad experience with hero motocorp.
Might be this is my fault to buy hero scooter.in the last i am hope less and not suppose to do anything. Why you pushing your punchline if no support to customer?

"hum me hai hero"
"lage aisa, family jaisa
"dhak dhak go"

Sir, request you please solve my problem on urgent basis. No more days. Either i will publish all my concern to social media.

Regards,
Manoj
[protected]
[protected]

+1 photos

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mangattukavala Bus Stand, Thodupuzha, Kerala, 685585

I'm Althameem, and I brought Xpulse 200. I'm happy to say your sales dept are having good people whereas your service dept is waste. I brought my bike on 19th Aug, and had an accident due to back brake jam, I got skided and hit a car on 3 Sep. I gave my bike for repairing and insurance claiming on 4 Sep, and had given all documents. Yet they haven't touched my bike, and haven't started the repair process as of today 21 Sep. All these days my bike was kept in an open area, and was affected by all the rains and harsh climatic conditions. I requested and warned them thrice to keep my bike atleast in the garage they've which they didn't agree upon. Now I want my bike in it's original condition as soon as possible, without any rust in it. As the fault was yours.

My Bike Number : KL44F9094
0/10 Rating for your poor service faculties.
Showrooom : Top Gear Todupuzha

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

Apologies for the unpleasant experience. With respect to your complaint[protected] raised via Hero App. We are awaiting your presence at your service center. Please visit soon for assistance.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Sundakkamuthur, Coimbatore, Tamil Nadu, 641010

1) the engine automatically turns off while driving from 4 gear to third, second and first gear running condition this problem weekly 8 or 10 time coming. This problem complaint register on 22.07.19
2) there is a lot of noise when putting the gear
3) the speedometer not working
4) there is rust in some areas
Tn99 q3884
Mobile number : [protected]
Service center : kvs coimbatore

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

We are extremely sorry for the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Automat Industries Pvt Ltd, Plot-18-19, GT Road Dilshad Garden, 110095

Dear sir/madam,

This is with reference to the above said subject i had purchased a splendor ismart+110 (Dsc) by 21.06.2019 but yesterday the bike had been stopped on road suddenly and engine was going to off then today i am going to service center rk automobile near mansraovar park metro now the service center saying bike engine had been seized that is very ridiculous hero motor corp launched that kind of bike into the market which had been seized in to month not acceptable.

Regards
Pratap singh

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Diksha hero singhwara darbhanga bihar, Darbhanga, Bihar

My bike hf deluxe is not starting by self because baterry issue
And many baterry related issues.
And always having a lot of problems in my bike
I am not certified this company's bike and service is not provided godd.
And speare are not best quality products.
I maintain my bike always but clutch plate changing position creat in less than 1 year, and i am changed clutch plate.
So not good quality products

Hero MotoCorp customer support has been notified about the posted complaint.

Sep 18, 2019

Updated by 773rks@gmail My bike hf Deluxe is not starting by self because baterry issue
And many baterry related issues .
And always having a lot of problems in my bike
I am not certified this company's bike and service is not provided godd .
And speare are not best quality products.
I maintain my bike always but clutch plate changing position creat in less than 1 year, and i am changed clutch plate.
So not good quality products

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110084

I have a hero bike which i purchased at feb. 2019 month reg. number DL3SEF1846. on that time to till time i am facing problem in self start function. At any time it is shut down and we are help less in the middle of journey.
Four time i visit your hero service station and they was repaired and change the self start part.but still problem not short out.
Now I am tired for this. I have doing a job and i did not have enough time for again and again visit for this.
So, I requested to you. please replace it with new bike.

Regards,
Puran singh
[protected]

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

We regret the trouble caused. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kolkata 700028, Kolkata, West Bengal, 700028

Consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ
Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2019 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

Motorcycles & ScootersHero MotoCorp new hero passion pro engine dead
Hero Motocorp — new hero passion pro engine dead

1 Review
Kolata thakurpukur, Kolkata, West Bengal, India
tarunmcse on Sep 18, 2019
Mark as Resolved

I Tarun Roy, purchase passion pro i3s model bs4 bs4 bike purchase dated 9.5.2019. But this bike always shows disturbing me for starting problem, auto stop running time etc for riding. After this today 17.9.2019 automatic shutdown at time of riding on the road. How can i do at present. Please solve my issue. My ph no is [protected] kolkata. Purchase from thakurpukur showroom.

+1 photos

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Dum dum cantonment, Kolkata -700028, 700028

I purchase passion pro i3s model bs4 bike purchase dated 9.5.2019. But this bike always shows disturbing me for starting problem, auto stop running time etc for riding. After this today 17.9.2019 automatic breakdown on road with my baby at time of riding. How can i do at present. Please solve my issue. My ph no is [protected] kolkata. Purchase from balaji motor, thakurpukur. Wb24au 7466

Sep 23, 2019

Complaint marked as Resolved

Problem resolve within 7 days 👍👍👍

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

M

Ms Udawat1997

from Jamnagar, Gujarat

Sep 19, 2019

I have complain regarding my my bike passion pro ever service m saying regarding mileage n side light indicated light not working but every service they not give m any response thy say done n check but this was not done. Please give me my any complaints id n number

Ms Udawat1997's reply, Sep 7, 2019

Just see this video on my bike I think 1 year complete but I have problems when I parchesing my bike I have face the problem. M not satisfy hero bike service 1 year bike Spears parts spoil we struggle n pay the case n thy give the results our struggle our mony importance hate hero service

tarunmcse's [Complaint's author] reply, Sep 19, 2019

You can install hero app and login with details bike then complain. They have call within 24 hours. I success there. Or you can call +918267020683 santanu sengupta. He is really gentle man. 👍👍👍🙏🙏🙏 him

tarunmcse's [Complaint's author] reply, Sep 19, 2019

Dear Sir,
Greetings!
From Hero MotoCorp Ltd.
Reference to your complaint 11110-0919-3029, we will provide Pick Up and Drop Service tomorrow. Today Vinline Hero Workshop is Closed due to Vishwakarma Puja.
Namaste & Warm Regards
Santanu Chakraborty
Hero MotoCorp Ltd. ///From there Within 24hours call back and step legal action with sms

K

Khilesh Jhariya

from Mumbai, Maharashtra

Sep 19, 2019

Dear sir/ mam
My hero duet not start since 1 week I'm waiting for repair but till date not respons at your showroom service person not attend my call very poor service, damage parts not available since 1 week my work stop due to hero poor service who is responsible for my loss, company will be responsible for my loss 1000 per day loss.

M

Mortaza

from Mumbai, Maharashtra

Sep 19, 2019

Sir I Golam Mortaza, purchased a Super Splender red colour IBS on 04/09/2019.
At running situation when I press cluch the race is increasing very high. I consulted with our local mechanical, He said the problem of carburator. My question why without testing bike is delivered ?
Please solve my problem.

K

Khan kahkashan

from Mumbai, Maharashtra

Sep 19, 2019

I ve purchased my scooty maestro edge on 19th December 2018..from last 2 days the problem of self start is started it's not working properly and the horn sometimes is not working...I m really upset with the performance about the self start and horn..
Please sort out these type of problems.

A

Ashwani Bhadoria

from Gurgaon, Haryana

Sep 19, 2019

I have purchase bike from sahib auto which is located in sahibabad up from starting onwards I will face self starting problem they don't rectify it in any services

N

Nisar pathan

from Parasia, Madhya Pradesh

Sep 19, 2019

Respected sir., I had purchase hero i smart plus bike before 6 months.. but sir in this always problems creat in machine. But not work done in Raj auto.. in Aurangabad I am not satisfied sir.. its machine hit.. Told to its mechanic in raj auto but he take bike but not work well always same problems what I do sir plz suggest me.. it's in warranty..

tarunmcse's [Complaint's author] reply, Sep 19, 2019

You can install hero app and login with details bike then complain. They have call within 24 hours. I success there. Or you can call +918267020683 santanu chakraborty. SM KOL. He is really gentle man. 👍👍👍🙏🙏🙏 him.

Helpful

Found this helpful?

6 Comments

Post your Comment

Comment Guidelines

Address: B1/372 Rashmi Khand Lucknow, Lucknow, Uttar Pradesh, 226002

I was service my hero duet scooty from r s automobiles singar nagar lucknow on dt. 13.09.19. But after 2 days from service my scooty not start from self & kick also, i was check my scooty to local mechanic, he check scooty below seat and told me their is lot of dust on engine and air pipe to engine is damaged, he also told me that may be service not done below the seat only cleaning and oil changing work has been done.
I am very shocked that this type of incident have been done in your authorised service centre.
Please take action to r s automobiles singar nagar lucknow and report me.
Pratiksha verma
[protected]
Up-32 kj-3397

+1 photos

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Pratiksha,

WSorry to hear about the trouble you faced. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Indore, bhopal road sh 18 , phanda ,bhopal mp, Sehore, Madhya Pradesh, 466001

Respected sir,.
I am deepak mewada from village - raipurnayakheda, tehsil sehore district sehore (M. P.) sir i bought a new hero hf deluxe bike at 2 may 2019 but my bike rc and insurrance paper not given me by showroom retailer he said that no reason to give you bike rc and insurrance papaer, he always said that your paper will completed in 1 day 2 day etc.
I want to complaint against the showroom..
If its not possible so will complaint against showrrom at consumer act.

Showroom address. Indore bhopal road phanda, bhopal, m. P. Grade b

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

S

suraj creations

from Mumbai, Maharashtra

Sep 19, 2019

In brijpuri service center last 3 months
Washing is not available and his staff not taking any action for washing system customer faces Washing system in long time.

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Kolata thakurpukur, Kolkata, West Bengal, 700028

I purchase passion pro i3s model bs4 bs4 bike purchase dated 9.5.2019. But this bike always shows disturbing me for starting problem, auto stop running time etc for riding. After this today 17.9.2019 automatic shutdown at time of riding on the road. How can i do at present. Please solve my issue. My ph no is [protected] kolkata. Purchase from thakurpukur showroom.

Sep 23, 2019

Complaint marked as Resolved

Problem resolve within 7 days

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Padikalakandy house east pallor post palloor., 673310

Respected sir,
I'm from mahe region i purchased hero xpulse on 9-9-2019. It has many complaints ie rusting of fork, monoshock suspension and chain socket. I already approached to the dealer ' ace motors' calicut. I submitting this complaint for an immediate effect. So please consider this asap. I used yamaha bike before this. I'm very unsatisfied with this company. My colleagues are also asking about the complaints. So please do the needful.

+4 photos

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

Sorry that we gave you a reason to be upset with us. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Baniyat मुहाल पनवाड़ी जिला महोबा 210429

मै आशुतोष सोनी पनवाड़ी जिला महोबा 210429
आपकी परिहार मोटर्स से 2016 मै मेस्ट्रो ऐज ली थी जिसमे इंजिन सीज की समस्या हो गई हैं जिसको कोई भी अधिकारी और मोटर्स डीलरशिप यादव मोटर्स महोबा को भी अवगत कराया गया और टी एस एम विवेक कुमार जी भी कई बार फोन पर बता चुका हूं जिसको कोई भी गंभीर रूप से नहीं ले रहे है
कुप्या इसकी जांच करा कर उपभोत्ता को गारंटी योजना का लाभ प्रदान करने की कृपा करे
[protected]

Hero MotoCorp customer support has been notified about the posted complaint.

Sep 17, 2019

Updated by Chotu.soni.79 Ashutosh soni mahoba panwari enjin seej problem

View replies

R

RahulKa33061234

from Noida, Uttar Pradesh

Sep 17, 2019

Bike engine problem not solution by vps kurukshetra not reply my call i am wait 2 day for calling vps

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mahendra nagar 4 indira nagar, Morbi, Gujarat, 363641

Mene hero bike kharidi or 2moth me kalech vayar tut gaya me showroom gaya showroom wale bole nai hoga charge lagega kiyu automatic tut ne bhi charge kiyu to nai bike lene ka matlab kiya jo hamm aise aise kharche 2mahine me aajaye or no2 us bike ki break jaam ho gay i showroom wale bole iska bhi charge lagega aisa kiyu to aap nai bike kiyu bechte ho second becho nai bike nikal do

Me ye complen, gujrat, city morbi2, kar rahahu mene bike fines karvai he meri bike repair free me nai hoti tab tak payment nai hoga dhany vaad

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 24, 2019

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Wz 365 a basai dara pur, New Delhi, Delhi, 110015

Sir iam ankush from delhi my co. No.[protected]
Maine 2016 feb mai mestro scooty lii 2017 mai engine problem ke karan company ne thk ki uska baad 2 saal baad fr se scooty ke engine problem h but ab service station waale thk krne ko manaa kr rhe h pls sir help kro maine start se saari bike scooty hero ki li h but aap mujhe bich mai problem mai nhi chod skte h

Hero MotoCorp customer support has been notified about the posted complaint.

Sep 16, 2019

Updated by C S Vlogs Sar mera naam Ankush hai main Delhi mein rahata hun West Delhi Ramesh Nagar near Basai Darapur Mera pin code 1100 15 mera contact number hai[protected] February mein Hero Maestro edge liya tha service mein company mein hi Karva raha tha 2017 Mein usmein engine ka problem I Tu Mujhe yah Nahin bataya the engine Mein Kaam Kya Kiya but meri Scooty ka ek sal ke andar engine khul gaya aur uske bad Mein regular 2018 Tak apni scooty ki service service station Mein Hai karvata tha but Kafi time Se Meri Scooty ghar mein khadi hai Jiska service mein company mein nahin kar pa Raha Aur meri Scooty Mein Dobara complaint a Gaya hua na selfie Le rahi hai aur na Hi Meri Scooty pickup de rahi hai tu Malik 3 Sal mein meri gadi ka double engine full raha hai to Sar main isase pahle Bhi Main Hero ki Splendor liye Super Splendor Hero ki main hun Talati Hero ki main Masta purane wala Hero ka Mange mastarwa HD a to sach mein aapki company ke use kar raha hun to aap mere ko bich Mein Aisa Nahin Chhod Sakte na to company ke service station Ke Jo manager hai unhone kaha ki Hamara engineer check Karega aap service hamare pass se nahin Karva Rahe To Ham isko theek nahi karenge engineer Bata payega iss ko theek Karenge ya nahin to Sar main aapse request karta hoon please meri Scooty ko Engine Ki problem ko theek kar Jaaye main aapse Yahi ummid karta hun main aapka bahut accha consumer hun jismein aapki company ke Char char two-wheeler use Kiya aur abhi bhi main aapka Ek two-wheeler use kar raha hun to please Sar Mujhe aapke need hai mujhe aapki jarurat hai aur mere ko jald se jald reply kijiye please

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 17, 2019

Dear Sir,

We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

A

Abhimaahi

from Mumbai, Maharashtra

Sep 17, 2019

Unable to start my bike take action otherwise I'll.

Your faithfully customer
Abhishek singh
+91 [protected]

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

Dear sir,

I was made service of my scooty on dated 05th aug. 2010 at amar moter silvasaa, at the time of delivery i was found that even no proper washing is done by service engineer, then i complained to service engineer, he told me "isse jyada kuchh nahi ho sakta"
After service of scooty following observation is found;
1. Avarge of fuel is getting down from 42km/ltr to 34 km/ltr.
2. No any request is attend by service engineer.
3. Getting spark plug issue on dated 25th aug. Same as convey to complain center, but no any action take by him.

Excepted service i am still waiting for registration certificate of vichele.

Regards
Kamal nayan dwivedi
[protected]

Hero MotoCorp customer support has been notified about the posted complaint.

Sep 15, 2019

Updated by Kamal Nayan Dwivedi Date is 05th Aug 2019

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 16, 2019

Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

V

Vaghani Prathmesh

from Mumbai, Maharashtra

Sep 17, 2019

Mene gadi service me diya tha. Gadi me nytrozen ka nahi bola tha fir bhi nytrozen bhar diya, oil Badal diya 1 lamp ki jagah 2 2 lamp Badal diya or charge vasul RAHE hai

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bikaner, Rajasthan, 334001

I have done servicing of my pleasure (Up32gf5470) on 07 sep 19 at karan motors, bikaner. A feed back was asked by service centre on 09 sep 19 for which i gave positive response but till then scooty was not used as it is used by my wife. I went out of station on 09 sep 19. On 10 sep 19 scooty was used by my wife. She found petrol had drained out. She reached for local repair near house. My wife was shocked to see the condition of scooty from inside. Service centre had just washed scooty from outside. I was charged for change of oil filter which was also not done. She made a call to sales manager mr kishan but no positive response came from him. Currently scooty is having starting problem. I have always done servicing from authorised centre but this type of response discouraged by me. Service centres like are defaming the name of hero motors.

+4 photos

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 16, 2019

Dear Sir,

We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

H

Harendra rai

from Varanasi, Uttar Pradesh

Sep 17, 2019

Dear sir
we are purchased super splendor Dated 14/07/2019 from
U S Agrawal and co varanasi but R C Not found till today our battery is also not working
service center not given proper response kindly intervene in this matter

AYUSH RAI
[protected]

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Drabhanga Road , Sipahpur BakhdI Post- Bikhanpur, Muzaffarpyr, Muzaffarpur, Bihar, 842001

Website: Hero Motocorp

Dear sir,
It's been three years since i took my bike, but it hasn't been done any registration by the company. I did not get any smart card from the hero motocorp. When i go to agency they speak me sir we will call you but no call comes. By the new rule of motor vehicle act if i get invoice by trafffic police who will pay?
So sir it's my humble request you to please resolve my problem.
Your's obedient
Umesh kumar yadav
Vill-sadatpur
P/s - kanti
Dist - muzaffarpur
Pin-843108

Hero MotoCorp customer support has been notified about the posted complaint.

View replies

HeroMotoCorp

from Delhi, Delhi

Sep 16, 2019

Dear Sir,

We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines