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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 158

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J
Joyson Christus
Aug 19, 2019
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Address: 118, Banasawadi Ring Road, Horamavu Cross, Near living walls Appartment, Bengaluru, Karnataka, Bangalore, Karnataka, 560043

The i3s which is branded as the usp stopped working within 4 months of purchase. The self start doesn't work. The bike is 125cc glamour does not go above 60km speed. The clutch is hard playing and you will need to stand on it to change it and mileage is not above 40/liter. Despite giving it for servicing (Second service), the problem persists.

I probably will recommend others to go for either saluto from yamaha or shine from honda. Better performance on all grounds.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Sorry that we gave you a reason to be upset with us. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    B
    Bijender Godara
    from Visakhapatnam, Andhra Pradesh
    Aug 17, 2019
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    Address: Nad kotha road, Visakhapatnam, Andhra Pradesh, 530008

    I had purchased a new passion xpro bike at visakhapatnam on 18 jun 2019. The rear tyre does not hold air while you charge aur in it. After three four attempts the valve gets reset n holds air. A defective part was used which is causing lots of trouble. During the first service the service centre guys refused to work on it. The service centre is at sri harsa nad junction at visakhapatnam. Please look into the matter. Please keep in informed
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
    Is bike me auto handl mud jaane ka problems hai or services center me jao to wha pese magte h isme company ki fault h to Ham pese ku de is bat ko lekar me consumer court ja skta hu kuki meri koi Sun wai nhi ho rhi hai h
    My name is sanjeev Kumar
    My mobile no. [protected]/[protected]
    Hero very bad product de rha hai ab
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      R
      Ravish G K
      from Delhi, Delhi
      Aug 17, 2019
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      Address: Near Zoo (Shah Hero), Mysore, Karnataka, 5700011

      Sir/madam,

      I ravish g k purchased pleasure form shah mobikes pvt ltd mysuru 1 week early, yesterday (16/8/2019) i have been to showroom for vehicle accessories the employee working over their are not providing any information about the accessories of my vehicle they have just placed the accessories of hero dute to hero pleasure and they said dute and pleasure are same this information is provided by company side it seems let me know.

      Service center employee are always quarrel each other, i am not happy with their behavior
      Hero MotoCorp customer support has been notified about the posted complaint.
      Please find Images

      hero pleasure - Comment #3512582 - Image #0
      hero pleasure - Comment #3512582 - Image #1
      hero pleasure - Comment #3512582 - Image #2
      hero pleasure - Comment #3512582 - Image #3
      hero pleasure - Comment #3512582 - Image #4
      hero pleasure - Comment #3512582 - Image #5
      hero pleasure - Comment #3512582 - Image #6
      hero pleasure - Comment #3512582 - Image #7
      Ravish G K's [Complaint's author] reply, Aug 17, 2019
      Find the bill details
      Dear Sir,

      We highly regret the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.

      Regards,
      Team Hero MotoCorp
      Ravish G K's [Complaint's author] reply, Aug 21, 2019
      Sir,

      I got a call form company side but their was no solution provided by them
      Ravish G K's [Complaint's author] reply, Aug 21, 2019
      Sir,

      I got a call form company side but their was no solution provided by them
      My vehical only 5300 k. M running.
      And fuel meter is stop up/down
      Dear Sir,

      With respect to your complaint[protected]. We are waiting your visit to your service center. Please visit soon to get your issue resolved.

      Regards,
      Team Hero MotoCorp
      Ravish G K's [Complaint's author] reply, Aug 28, 2019
      Mr.Shivraj has attend my complaint thanks for your service
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        L
        LAKAVATH ASHOK
        from Mumbai, Maharashtra
        Aug 15, 2019
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        Address: sarapaka, Khammam, Andhra Pradesh, 000000

        Hero company chiting poor peoples poor peoples buy low range bikes and millage bikes hero motocorp cheating peoples passion pro 110cc gives 84 kmpl telling and reality it gives below 50 casual workers how to maintain this bike below 50 millage casual labours how to maintain this bike an other example higher ranger bike pulser 150 gives super millage 55 but passion pro 110 cc this is small engine but millage also small plz justice and this is very worst riding sound plz hep
        Hero MotoCorp customer support has been notified about the posted complaint.
        Aug 15, 2019
        Updated by LAKAVATH ASHOK
        Not responding hero motocorp to my complaint
        Dear Sir,

        We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
        Dhanlaxmi waluj MIDC, Aurangabad Shiwroom always say your spares are not available,

        My bike engine problem not solve from last month because of spares not in stock, bike launches from last year so why companies not sold spare to authorised dealer, my bike engine problem raise on daily basis so please arrange engine spare
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          N
          naresh jadav
          from Vadodara, Gujarat
          Aug 14, 2019
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          Address: Vadodara, Gujarat, 390002

          I have purchased glamour fi model in april of this year (2019). On completion of my second free service, still following defect are pending. I have attended your service center near pandya bridge. Vadodara. Gujarat but still my problems are exists. The service given is very poor. The problems of meter not functioning we're not attended during 2nd free service. Moreover there is a permanent problem of starting with kick as well as with self start. I am very much unhappy with your product. If your staffs are not capable of handling new technology then company should not launch such product. My bike no. Is gj 06 mh 9135. My mobile no. Is [protected]. It is requested to do needful.in future i will not suggest any one to go for hero bikes.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Aug 14, 2019
          Updated by naresh jadav
          Plz see above compla
          Hero Splendor Plus bike speedometer water problem

          poor service - Comment #3511544 - Image #0
          poor service - Comment #3511544 - Image #1
          poor service - Comment #3511544 - Image #2
          Dear Sir,

          Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
          This is an shame full response i agrregate from you that i buyed a maestro edge and it only run 4000 kms, it starts consuming engine oil and an smoke from an silencer... Your respective dealers are not shoting my problem, please make it helpul for me
          My name is jagpreet singh. I have hero bike .i am using this bike, in this showker problem .im go to service center in regent automobiles panchkula 148,
          INDUSTRIAL AREA,
          PHASE-II,
          PANCHKULA.
          Panchkula, Haryana, India
          Pin Code - 134113
          there is no responce...im going 2 times .
          plese help me.
          jagpreet singh([protected])
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            V
            vivekrajaraju
            from Thiruvananthapuram, Kerala
            Aug 12, 2019
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            Address: Adithya hero, 18/734, Yakkara road, Palakkad, Palakkad, Kerala, 678014

            This is the fourth time "Adithya auto sales - hero motor corp" take too much time to service the bike, Last time i wait 6 full days to get my serviced bike.
            and this time i requested the service person to give my bike back as much as early but still i am waiting (today(12th July'19) it is 5th day)
            And i get very poor response from the service person, whenever i call the service person they keep on telling the same dialog it is "tomorrow surely we will give your bike"
            kindly take any action as soon as possible else i will go further

            Service center number:[protected], 2538566
            Email: [protected]@adityaautosales.com
            +2 photos
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
            Maine 22/72019 ki hf deluxe ibs nikalwayi thi Aman hero showroom say but uske Tyre tube damage this Puri bike liye hue 1 month bhi pura Ni hua ki bike tube bekar thi

            too much delay in servicing, 4th time repeating - Comment #3510963 - Image #0
            HeroMotoCorp's reply, Aug 16, 2019
            Dear Sir,

            We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID [email protected] for our team to assist you.

            Regards,
            Team Hero MotoCorp
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              H
              hariharan@2007
              from Chennai, Tamil Nadu
              Aug 12, 2019
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              Address: Ambattur, 600053

              This Murugesh from Chennai,
              i have bought a pleasure at one of the show room which is located at valasaravakkam-chennai on last July-2018.
              Yesterday i have met with one major accident because of accelerator failure and not able to decrease the speed
              my vehicle got damaged and major injury for me also
              i am expecting immediate replacement for my two wheeler and 10 lakhs for my medical expenses with in one week otherwise i will go with consumer court
              please find attachment
              +2 photos
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We are extremely sorry for the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
              Hero bikes

              My new bike very bad performance and start problems and new bike bad services Plessis changed my bike
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                D
                Deep Swagger
                from Mumbai, Maharashtra
                Aug 12, 2019
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                hf deluxe

                Address: Ludhiana, Punjab, 141123

                I buy this bike hf deluxe.. I month ago from kalsi moter gill chonk ludhiana. Bike no. Pb91g2262. Im facing a problem in handle and tier of the bike. Both things are hard in working.. I went to the kalsi moter and tell them about my problem.. But they only service my bike. But they did not fix my problem.. Nd service was not also good..
                Please fix help. Me to resolve my bike issue asap

                Sourav gupta
                [protected]...
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                A
                aditya_01
                from Gurgaon, Haryana
                Aug 11, 2019
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                Address: near mohan estate, New Delhi, Delhi, 110044

                My maestro edge is not running properly and it is vibrating very badly and it's engine is giving a louder noise. I complained about it but the service centre does not repaired it properly even when i am complaining about this problem from my 1 service but they have not repaired my scooty and i am done with 4 services and 4 complaints from there but they are doing nothing about my scooty and charging extra money every time.
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear sir

                i have purchase passion pro i3s 9 sep 2017 and today not work i3s clutch start so what is prob in bike ..
                HeroMotoCorp's reply, Aug 13, 2019
                Dear Sir,

                We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID [email protected] for our team to assist you.

                Regards,
                Team Hero MotoCorp
                Dear Sir,

                We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
                Sir mane 10/07/2019ko new bike Aau moters authorise by Sriram moters Jodhpur se splendor plus i3s purchase ki usme Front ad rear while me band ha or delear ko butane par usne insurance claim Lena batya ha agency ka products Bork ha to me insurance Kyu le lu eska camplant cansumer Court me ki gaya ha camplant namber 1467591 ha
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                  S
                  Sunil Jaiswani
                  from Mumbai, Maharashtra
                  Aug 9, 2019
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                  Address: A15/2 Pragati Nagar Borkheda, Sonbhadra, Uttar Pradesh, 324001
                  Website: [email protected]

                  Dear sir
                  Sir from last seven days i am giving my mastero scooter to kota motor company for battery replacement but issue not resolve yet
                  I am call kota motor company so many times but there is no response regarding this matter
                  Sir my scooter information given below
                  Mastero
                  Rj 20 ps 3495
                  So kindly resolve my issue as soon as possible
                  Kindly do needful
                  Thanks®ards
                  Ashok jaiswani
                  Kota
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Aug 09, 2019
                  Updated by Sunil Jaiswani
                  Ddfg
                  Dear Sir,

                  Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                  Regards,
                  Team Hero MotoCorp
                  I have purchased new GLAMOUR FI-125. Kicked many times but not started. I have reached service station on foot with bike due to not started. I have concered in service workshop again and again for starting problem but not give permanent solution. Sir please do the needful for resolve my complaint Thanks
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                    K
                    Khizer Patel
                    from Patan, Maharashtra
                    Aug 9, 2019
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                    Address: Raj auto Jalna Rd Aurangabad, Aurangabad, Maharashtra

                    I having a maestro vehicle bearing no mh20 ea 1224 which is purchased from raj auto aurangabad, since the day of purchasing tail lamp of vehicle is not working without using the break at night time, i made a complaint during last two services both the time company charged for tail lamp services on 13 july 2019 they charged me for replacing bulb but when i got back it was not working i made complaint on help line but till date they not responded today i called they are saying come to company, they never called me after service to tk reviews or prblm so i m annoyed with the service and want to go to the consumer court against you kindly note.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
                    Very worsted experience in herofincorp. Already paid EMI, taking money for check bounced and 2 to 3 times extra money taking
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                      G
                      gkumaras
                      from Tirunelveli, Tamil Nadu
                      Aug 9, 2019
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                      Address: Kanyakumari Tamilnadu, Kanyakumari, Tamil Nadu, 629001

                      I g kumara samy (Phone [protected]) one of the customer of hero two wheelers since a long and i using glamour fi.

                      Bharath motors in nagercoil is giving very very poor service and maintenance of all vehicles. No service mechanic take care the vehicle and only waste the whole time.
                      Today 09/08/19 i given my two wheeler at 0820 hrs as a first token. Now 1135 hrs no mechanic till touch my vehicle
                      Kindly arrange to take care all'vehicles of hero moto corp customers
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We totally understand the inconvenience you are experiencing. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
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                        N
                        neerajkumargautam
                        from Delhi, Delhi
                        Aug 9, 2019
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                        Address: New Delhi, Delhi, 110044

                        I purchased hero passion pro from singla agencies pul pehladpur new delhi 110044. When i purchased the bike and i started go to my home that time felt that bike back wheel not work properly. That time i called showroom respective person mr. Khan mob. No. [protected] and anaya also mob no. [protected]. He told me that after 500km when you would do the bike sarvice then all problem will short out. But after the sarvice my bike work not done. After same days when i again visited to sarvice center. And i told all the metter again. When sarvice person checked my bike. He declear that bike back wheel is manufactur fault. Singla agencies sarvice manager mr. Danish mob. No. [protected] told me that we would not able to help you so you contact showroom manager mr. Jai prakash mob no. [protected], [protected]. When i met mr. Jai prakash he also didn’t help me and all those singla agencies staff behave rudely. I am very desipointed like hero moto cop peaple behave like this. Noone one helped me. If my problem not solve then i will file case in consumer court...
                        So plz help me
                        Neeraj gautam #[protected]
                        +1 photos
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        I am purchase bike in pashupati motors
                        Hero hf deluxe 29 July 2019 and after purchase bike dealer behavior rudely so much and his don't take tamparory r.c and bike number and say after 10-12 call me
                        Engine problem only 10000 runs come to engine steam evry service on time
                        Dear Sir,

                        We regret the trouble caused. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

                        Regards,
                        Team Hero MotoCorp
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                          D
                          Dileep Giri
                          from Delhi, Delhi
                          Aug 8, 2019
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                          Address: A39 sector 58 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Hi,
                          My scooty have been serviced through your agency, they didn't changed the engine oil. After getting the service, i drove my scooty for 7-8 kms then the engine became seased. I tried reaching your agency from where the servicing done (Sector 58, noida), they toe my scooty on 28th july to their agency. Then they promised me to deliver it on very next day. But still i am reaching them out to deliver it to me and it's now 8 august and i am not getting proper response from them.
                          My vehicle no. Is up14 db 1521.

                          Please provide me resolution on this as i am not getting good response from the agency otherwise i will have to some other action accordingly.
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Apologies for the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

                          Regards,
                          Team Hero MotoCorp
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                            J
                            josekavunkal
                            from Shimoga, Karnataka
                            Aug 12, 2019
                            Resolved
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                            Resolved

                            Address: B1 208, Majestic Residency, Taverekere Main Road, Taverekere ,Taverekere Main Road, 560029

                            I am in need of a duplicate bill for re-registering my bike .
                            I lost original bill which is 20 years old in floods
                            But the dealer is not ready to provide it and it is mandatory to reregister my
                            bike in karnataka.

                            BIke Type :Hero honda splendor
                            Chassis number 99G19C17348.
                            Engine Number 99G17M16267
                            Registration Number KL08N 5129

                            Vehicle is bought on 12/09/1999.

                            My registration will be over by 18th of this month.
                            This is urgent, please help.

                            I already got a call from the company and they agreed to get my invoice.
                            Aug 19, 2019
                            Complaint marked as Resolved 
                            No resolution so far .I got a call from them and they asked me wait for 3 days and I waited . I called them back multiple times to hear that, they will call me back . Simply wasted my time in vain .Now I am thinking to take my bike to different state where they don't ask for bill and sell it .Sad that Hero Motocorp was not able to help..
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Aug 13, 2019
                            Updated by josekavunkal
                            Even though I received a call from Max motors, I am yet to get the invoice .
                            I am running out of time, 18th is my expiration of RC .

                            Please please get back to me .
                            Aug 19, 2019
                            Updated by josekavunkal
                            How the complaint is marked as resolved, without providing resolution .
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                              F
                              from Delhi, Delhi
                              Aug 7, 2019
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                              Address: Gukul Road Hubli, Dharwad, Karnataka, 580024

                              Day one like bike purchase related clutch issue till not solved they said next service will be solved now i have done 3rd service
                              I have done 3rd service on 5/8/2019 some noise coming in chain cover then next day 6/8/19 tuesday i visited then they are worked on it but noise again started they are not seriously on it
                              Please solved the issue as soon

                              Bike details
                              Spelndor plus
                              Purchase and service done in bellad hero hubli

                              Thank you
                              Regards
                              Firoz
                              [protected]
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
                              Problem in engine in crank in new bike bought after 3-4 days .. they are not changing bike
                              they must change the vehicle at least in 1-10 days if serious problem occurs...my cantact number-[protected]
                              Mahip Sodhi's reply, Aug 7, 2019
                              bike bought this month 2 august...
                              Mahip Sodhi's reply, Aug 7, 2019
                              bought new model 2019 this month 2 august
                              HeroMotoCorp's reply, Aug 9, 2019
                              Dear Sir,

                              We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID [email protected] for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                G
                                Gauravg879
                                from Mathura, Uttar Pradesh
                                Aug 7, 2019
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                                Address: Gandhi Park Firozabad, Firozabad, Uttar Pradesh, 283203

                                Dear sir i purchased new bike 31/03/2019 day I have purchased new GLAMOUR FI-125. Kicked many times but not started 1st start the problem this vehicle staring problem check the all electric lines and 3500 km heavy engine noise i go to service station concerned the problem again anad again i not need to open engine because new vehicle i need to exchange the vehicle please solve the problem sir
                                Hero MotoCorp customer support has been notified about the posted complaint.
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                                  D
                                  Dilip8520
                                  from Mumbai, Maharashtra
                                  Aug 7, 2019
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                                  Address: SHREE JAGANNATH MEDICALS, IN FRONT LANE OF TAHASIL OFFICE, AT/POST:- CHANDINICHOWK, DIST:- CUTTACK, ODISHA. PIN:- 753 002, Cuttack, Odisha, 753002

                                  I do have a pleasure scooter which is given for repairing to m/s sunny motors, auth service centre, kanika square, cuttack, odisha since 05/08/2019. The scooter is pending for a speedo metre. The workshop manager is unable to say me when to deliver me the scooter.
                                  Am misbehaved by the manager and the supervisor. Kindly resolve my complaint as early as possible. Otherwise i will take help of the court of law.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Aug 07, 2019
                                  Updated by Dilip8520
                                  manager and supervisor say that they dont have the spare part. if the service centre is not having the spare part, or not having the screw driver to open the scooter or if there is no mechanic with the service centre then customer will suffer for that????
                                  Dear Sir,

                                  We totally understand the inconvenience you are experiencing. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    JigneshD
                                    from Nashik, Maharashtra
                                    Aug 7, 2019
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                                    Address: Marine Line (E), Mumbai City, Maharashtra, 400002

                                    Hi
                                    I purchased active 5g from authorised dealer in mumbai dated 15-aug-2018 till now (Within 1 year) it's engine & battery problem not resolved. Engine stopped 4-5 time in a year on road. I face many problems during a year.

                                    Dear team
                                    I don't want my active back. I am returning back to company. So return my money back

                                    From the date of purchased, i suffer a lot, three months ago its battery stop working. Hardly i managed to take it in servrce center but they temporarily worked on it and again after just 3 months i have similar problem

                                    Jignesh raval
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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                                      ca.arif777
                                      from Mumbai, Maharashtra
                                      Aug 7, 2019
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                                      Address: Meerut Road, Sardhana, Meerut, Uttar Pradesh, 250342

                                      I have submited my passion pro 110 at bhawani auto agency, sardhana, meerut UP before 1 month, they are not work on my issue with my byke. The registration no. Of my bike is UP 15 CS 4912.
                                      Registered mobile no. is [protected].
                                      I have complaint on 05 Aug 2019. Wheather you co ordinated with the abovementioned authorized service center? Please provide the details, i just wanna to raise complain against the mention service center.
                                      Thanx. With Warm Regards:
                                      Arif Malik.
                                      M.N. [protected]
                                      +1 photos
                                      Hero MotoCorp customer support has been notified about the posted complaint.
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