Hero MotoCorp Complaints & Reviews

Hi
I purchased active 5g from authorised dealer in mumbai dated 15-aug-2018 till now (Within 1 year) it's engine & battery problem not resolved. Engine stopped 4-5 time in a year on road. I face many problems during a year.

Dear team
I don't want my active back. I am returning back to company. So return my money back

From the date of purchased, i suffer a lot, three months ago its battery stop working. Hardly i managed to take it in servrce center but they temporarily worked on it and again after just 3 months i have similar problem

Jignesh raval

I have submited my passion pro 110 at bhawani auto agency, sardhana, meerut UP before 1 month, they are not work on my issue with my byke. The registration no. Of my bike is UP 15 CS 4912.
Registered mobile no. is [protected].
I have complaint on 05 Aug 2019. Wheather you co ordinated with the abovementioned authorized service center? Please provide the details, i just wanna to raise complain against the mention service center.
Thanx. With Warm Regards:
Arif Malik.
M.N. [protected]

Dear sir, this is Amarnath Reddy from Hyderabad. I purchased Maestro Edge in the year 2018 bearing 'chasis number - MBLJFW017JGA04511' ; Engine Number - JF33ABJGA03433' ; 'Registration Number - TS08FZ 1537' from 'Shiva Automobiles, JNTU-KPHB, Hyderabad. I think they gave me fault vehicle. It has got starting problem in the first week it self either kick or self. And the same problem reported several times and every time they replaced the battery. Last week also I have it for 5 th service and after 5 days it did not start. I was in traffic and It stopped all of sudden. I took to the same service center again the replaced batter this is 4 th time they replaced battery. They are not looking for root cause. It's been torture for me since an year.

This show room don't have proper manager, no treatment to customer, no trained service guys all looks faltu.

I request your attention to take proper action on this service center for not rectifying the problems. Also I would request to get my vehicle properly verified and the address the problem.

This is my hard earn money and feeling sad that my vehicle trobule in year.

Please note this would create bad reputation in long term.

My mobile number [protected]
Email [protected]@gmail.com

thanks,
Amar

Dear concern,
This is to inform you that, i am very disappointed with hero bike service station at (Rithala metro moters), last week i had gone to same service station for my bike 1st service, when i describe the issues in my bike to service man, he will not attending me properly, also when my bike service is done, i have go to billing counter, the cashier man mr. B. R. Mishra is very rude with me, his behavior is very bad with me. When i told him how you talk with the customers, he said (Jiska bolna h bol de mera naam b. R. Mishra h)

I will never go again this service center, i just told you please look into this matter, this is matter of your pride, for your knowledge (I have purchased 4 bike from this rithala metro moters showroom (First-2006, second-2009, third-2016, fourth-2019).

I hope you will take action.

My email id is below

(Email - retail.[protected]@teknodome.com)

Regards,
Davinder kumar
[protected]

Sir
I have purchased hero glamour fi model in month of april 2019. From the date of purchased, i suffer a lot, bike is not starting with kick in morning. Starts only after 4 to 5 kicks. Today i have given in your service center at vadodara near pandya bridge. Your staff told me that it will take 2 to 3 days to repair and approximate expenses will be nearly rs. 1200/-. Only one free service is done so far. I request your staff that when i came in the morning to my office, it was in well working order. Plz do needful at earliest.

I have hero mastero (Hr48c 3519) and i bought it on 14feb2018 from tosham, bhiwani (Haryana). Three months ago its battery stop working and kick also didn't work. Hardly i managed to take it in servrce center but they temporarily worked on it and again after just 3 months i have similar problem. Your service makes me very diappointing and i never suggest anyone to take a bike or scooty from hero motor shop.

Name-amit dhull
Mob.-[protected]

From service center, call me that your 3rd servicing has lapsed. According to service book for 3rd service it is 260 days or 6000 km. My super splendor is purchased 22nd jan 2019 from sakchi show room. When l object on 3rd august at service center slag rd. Bhuiyandih jamshedpur jharkhand. They told me servicing will be done. L told them days & km is not now reached. Why did you call me? After 2nd service bike has ran only 1000 km. I complained some problems but the mechanic just remove the dust, washed, filled nitrogen and handover me the bike. My bike no. Is jh 05 ch 7468.

I have bought a maestro edge in november 2017. The bike working fine but after using it for 5 months. I started facing issues as the light bulb fuses in a day or 2 after installing. Indicator sensor failing frequently. The bike is also not giving the promised average. I have shown in the service center, they charged me every time and the issue occurs again.

In the rain, the bike is performing really badly. It stops in between...

Dear team,
Himgiri motors, a 74 main road kanti nagar near, krishna nagar, delhi 11005, launched exchange offer in 2011, i exchanged my cd dawn bike registration no. Dl7sam7665 in this offer on dated 20.11.2011, and all original documents submitted along with form 28, 29, and form 30 to himgiri motors. But after 8 years to till date company has not transferred the the old rc in his name still my name is showing on govt. Records.

Therefore, it is my humble request to you that please take appropriate action against himgiri motors so that further no body can cheat to consumers, otherwise i will move to consumer forum or towards appropriate authority regarding this matter.

Thanking you,

Yours truly

Adv. Nitin dixit
(Respected member of bcd)
[protected]

Sir i buy new bike on 10/5/2019 and after 500 km across i went 27 july 2019 dadri hero agency on loharu road date they told me direct 3 rd service bcoz in their software warranty start on 10/01/2019 i said this is my loss check my details said (Hansi agency haryana saini motors) fault bcoz i purchased bike this agency i contact too they tell 2 days wait but till now i wait for my solution.. Sir after purchase warranty start how can do this for this i wait for bike first service. Sir i hope you solve my problems as soon as possible.. Thanksq

सर में अश्वनी कुमार मोदीनगर जिला ग़ाज़िबाद से. मैंने नई बाइक हीरो स्प्लेंडर श्री शिव शक्ति ऑटो मोटिव खसरा नंबर 28, 29, nh -58 मेरठby pass रोड near मोदीपुरम से purchse की है. जिसकी puchse date[protected] है. मुझे ये शोरूम वाले बाइक के ओर्जिनल पेपर नहीं दे रहे हैं, आज four month हो गए है बाइक को purchse किये हुए.मुझे आज तक शोरूम वालो ने बाइक के ओर्जिनल पेपर नहीं दिए है. में बाइक की इनवॉइस और इन्शुरन्स की कॉपी अटैच्ड कर रहा हूँ, कर्प्या कर के मेरी हेल्प करिए. हमे बहोत प्रॉब्लम हो रही है, आपकी अति कृपया होगी,

मेरा नाम अश्वनी कुमार
Mobile number -[protected]

Myself shailesh from uhdana, surat, we have purchased new bike hero passion from sadaguru automobiles/auto city - udhana, surat but six months has been overed and still we have not recd rc book. I went to showroom and asked but they are telling you have to go to rto office and ask we can not do anything, i told its not my work, you have to get it done. But the ownder is very rude and telling i will not give rc book whatever u want to do u can do.

I had purchased bike 1 years back, now there is problem with hero passion xpro, i am facing problem regular problem of self from the date of purchase bike, my bike having 5 years warranty also, at the time of last service of my bike service center charged charge of resole problem of self. Also yesterday at night around 12:10 am when i riding bike my bike was automatic off and after that bike is not stating, currently i am in faridabad and not able to go to the service center (Hans automobile), because service center in delhi. No solution provide by the service center, dealer, so kindly let me know next course of action. So i can get rid form this issue.

Regards
Himanshu
[protected]

Dear sir,

I am karunakar jha
I bought a new motor bike from hero motocorp and bike model is
Hero splendor+ i3s self start drum brake alloy wheel - i3s granite blue.
Since purchase 5 months onwards we are facing bike starting problem in my bike no self work no cick work properly automatically very bad conditions and stopping in the mid of road while moving, if i explain same issue to dealers they said poor driving skills you have to improve your driving skills. I don't want to take risk by holding this problematic bike. Either i wanted to return this to hero motocorp and need refund my money back
Kindly please help to resolve my problem.
Please sir please help me.

Name - karunakar jha
Mob number [protected]
Vechical no - dl3see2214

I handed over my bike splendor under job card no 21317 02-rjc[protected] for service. I was told that i'll receive a call when the bike is ready for delivery, without receiving call i should not come. I got no call for two days. I tried to contact on the no. Sent in sms but that no. Was not in use. I went next evening to receive it and came to know that my bike was ready for delivery on yesterday. When i complained for not to inform me and not to provide right mobile no. To contact, there was no satisfactory reply. I contacted work manager personally to complain it. He took no interest in it. I asked to chnage the faulty mobile no. Of manish chaudhary ([protected]), he mock on it and suggested me to feed another no.
Experience at r. L. Motors, jaipur (Raj.) is bitter and needs care.
I request to make arrangements to put helmets for every customer. It can be deposited with the bike and handed over at the time of delivery. Customers have to carry helmets two times.
Thanks.

Hi team,
I had purchased one splender i3s bike on 9th July from Shri Shyamjee auto wheels Pvt Ltd Mohkam pur Meerut. But I found a dent on its wheel. And when I visited the hero center then they were said that this is not a dent.
Please help me to get a change part of wheel.
Thanks and Regards
Ram Prakash Yadav
Contact No. [protected]

Why hero motocorp give goodlife card. Dealer points badle gift deneko mana kar rahe ho, bo kehete hai ki only service karne baqt gift denge. Or pending gift bhi nehe de rehe hai. Unka bolna hai gift hum apne paise se kharid te hain to hum apne phide se hni denge. So mera quastion gift unke pese se milta hai yaa company se. Showroom main koi gadi dhonebala nehni hai. Enginer khod byke service karne baad khud jesetese byke dhoke customer ko dete hain. Ak delar debesh motors, padampur, odisha. Ak washing person nehi rakh sakta. Main engineer se baat kar raha tha to unhine bola 6month above koi nehni hai. Bcz bahut kam salary deta hai washing kelia so koi nehni reheta hai.

Irritating sound extrem 200r. Waste of my money and time.. Everyday daily irritating sound.. I don't want this bike.. I will complaint consumer court... I want clear this problem.. Hyderabad hafeezpet hero showroom 500040.. How many days problem solve to my bike.. Pls response my issue.. Iam suffering 2months ago... Pls solve my problem.. I did came daily showroom.. He not respond my problem

I arun kumar bhandari had purchased a hero mastero edge vehicle from one of your authorised dealer delalwe motors nampally, hyderabad with registration no. Ts09eh2547.
As there was a company defect in the rear tyre of the vehicle i went to the company on 26-7-19 afternoon and showed them the problem and after a through inspection of the vehicle they assured me to get the tyre changed in a day or two.
But till date it is not rectified and my vehicle is still in the workshop.
As my vehicle is in showroom i m helpless to travel in cabs and auto, for which i ve spent some hundreds unnecessarily.
I want to bring this matter to ur notice and want a speedy action on it.
Hope you ll do the needful to me with the problem rectified at the earliest.
Thanking you
Regards
Arun bhandari.

I have purchase bike splendor+ on date 23.06.19 against chassis no. Mblhaw084khf07015 & bike no. Dl5scf4357, i am facing engine problem till date while i have done 1st service. Today i had gone service center (Uppal motor) in noida sector 8. Now they are saying that engine (Piston) is not well. I want change my bike engine as soon as possible.

I have not get any response till date from hero motor (Himgiri)

Please reply