Hero MotoCorp Complaints & Reviews

Dear sir, i got my hero pleasure serviced at sai motors - mysore road in march 2019. As suggested, i got my battery changed for the auto start problem.
However, inspite of visiting and re-visiting for the battery not charging, the same has not been done till date.
I have again given the vehicle yesterday, they have promised to do the rectification by today evening.
I am highly dissatisfied with the service rendered (Vishnu, the manager & bharath the serviceman).

I have purchased a bike hero passion x-pro110 (Discselfcast) from metro motors, rohini, delhi on date 05th november 2018.

After 17 days, the bike started sounding too much from the silencer, so i took it to the hero service centre for checking what's the problem.
They took 3 days to repair the bike. But after 2 days same problem arise again, i took bike to the service centre, they have done something and returned the bike, after sometime again same issue arise.

I have given bike for repair in november, december, january, february and for second free service in april that means every month my bike is in service centre.

I purchased that bike for using it to go my office, but i always see it in service centre.

Continuously, bike's performance is getting worse, now it start showing several problems like overheating of engine, loud sound, decrease in mileage, self start not working, getting strange sound when trying to start, and several more problems.

Every time i try to get help from service centre, i get a long bill and rude behaviour from employees working their.

The last service that i have taken was on[protected], but their is no change in bike condition.

No use of otp based suggesstion as customer based suggestion is not necessary in this showroom
i serviced my bike and i gave dissatisfied code the showroom offical changed my number to his own number and started generating code again for satisfied code
my number [protected]
co number [protected]
my suggestion not to go to this service centre for servicing
no repsone, no respect, 4 days for service gave my bike on saturday delivered today.To much heavy labour charges and service charges.

Dealwel automobiles
hyderabad
[protected]

I had purchase a hero motocorp passion pro 110 dt 14.05.2018 from shiva enterprises. From the 1st day a problem occur in bike like wiring issue, auto start issue and now from the last 2 months i face lock issue whenever i visit that showroom the employees told me "at this time we don't have lock". Only i know how to manage my job with this condition (Lock problem). I had visited 4-5 time for replacing the lock but every time they returned me with the answer "at this this lock not in stock". Now i have lost 2nd key of my bike and they are saying when you have both 1 and 2 key after that we can replace the lock.

Brought an new spkender plus on 27/12/2018 from divya motorcorps tvm. Now it ran only 3400 kms only. While i running once i felt huge missing. But latter its comes down. I informed diya motors and they ask me to come next day to showroom. Nextday i gave bike to them. They said there is only a issue in petrol cap, and they replaced that. But after that too bike showing little missing while riding. The service manager and technician also saying that that is common to splender. I dont think like that, inever felt sucha small missing while riding a splender. Please take an action to clear my bike's complaints

I bought maestrro scooty in jan 2015 and so far it has only 18000 km. Recetly i observed it sound is changed little bit and also have dense smoke when i contacted hero motorcorp they said these is problem in engine. Engine have five year warranty but they are reluctant to fix it. As a customer, i expect they will fix this problem as soon as possible,

(Complaint bike dealers)
Very bad dealers
I have a purchse new splender plus bike on date[protected]. Shree shiv sahkti automotive meerut nh-58 dealer address. But no ishue bike paper. Only bike invoice. Before 7 days i visit bike dealer. I talk to the bike dealer give me bike papers. But the showroom refused to give bike papers. And say bike paper will not found. So please help me. Urgent bassis. Please contact me [protected]

Respective sir,

I have purchased a new hero bike from rajtilak automobiles on dated 16th may 2019. But it is a defective bike. According to balaji motors it's fuel pump is not working & need to replace. When i asked to rajtilak automobiles for change with another bike, they are not ready to change. Sir, i don't want to buy this faulty bike. It will be create major issue for me in future. Requesting you to consider my request...

I purchase hero spelender + byke on date[protected], dealer name-mansuri auto sales pratapnagar chauraha beniganj hardoi.
Last 5 month followup with dealer for rc & insurance copy but dealer side no response. Some time dealer not pick the call and dealer behavior is very bad.
Kindly help for provide rc & insurance copy
Regads
Munshi lal
[protected]

I had purchased an duet scooter from indian sales corporation, bhilai on[protected] vide bill no 10350bk17s4547 dated[protected] for rs, 52, 264/=. After 2nd servicing battery problem started and in the month of july - to oct 18 three time battery has been changed by dealer.in the month of feb-19 again the dealer repaired my above duet and finally in april-19 first week again battery has been replaced free of cost, (Reg no of vehicle is cg-07 bj 4240)

Now after one and half month battery problem again started and by cick also vehicle is not start.

Kindly advice me that i should lodge a claim to dealer for replacement of vehicle or sugest any other dealer name who repaired the duet perfectly.

I have given the my activa 3g on 28/05/2019 for service i told them the issues i have nd i forget to tell about headlight issue i was in hurry and took my vehicle and checked later. When i question them can't u check every issue vehicle having he said that no v just c what u tell, nd saying some bloody examples and covering mistakes. Then also he saying that complain whom ever u want. And also some parts also not available in the service center they said me to get from other shop, and the behavior of the person in the spare parts store is very rude she didn't say in a pleasing manner that the store doesn't possess some parts. When i went to complain the manager he is busy in talking phone... Very rude and careless service going on in "honda services pochamaidan, warangal, 506002". Please do take action on it.

New hf delux ke sath hero ka helmit nahi de rhe hai. Kisi other company ka helmit de rhe hai. Jab maine hero ka helmit maga to kah rhe hai ki other company ka helmit hi milega. Jabki hero ka helmit ka msg mere number par aaya hai.
Ratan moter cycle agency moth jhansi k khilaf abasyak karyavahi ki jaye. Sabhi customer ko hero ke hi helmit diye jaye.

The bike was dropped at the service centre at sahibabad, hero honda centre at 12 pm and was promised to deliver at 4:30 pm sbut when we reached there at 5 the bike was left untouched.
This is highly irresponsible behaviour of centre management and the excuse given was lack of workforce.
Being a field job holder its very difficult for a person to manage these things still these bad service providers dont understand the time value.

Hi, my bike number dl4sch3404 and this is resisted to my name hari chander and my mobile no is [protected].

I dont know how to sum up the issue.

After multiple follow ups, thankfully above (Earlier message) mentioned issued is resolved. I happily accepted my bike. But after driving it few kms main chain got disconnected and it broke whole chamber along with minor injuries to me as well. When i took my bike to get it fixed in authorized service station, i came to know that the problem arises because of not putting lock in chain. I avoided a major accident but it could be otherwise just because of the negligence of your authorize service station. Moreover because of their negligence there is significant damage in my bike.
I would like you to take this issue up and atleast get it repaired. Sangamautomobiles kanjhawala delhi

Thanks ®ards

Mere chain cover change nhi kar rage h jabki mene 2 service par hi bol diya tha service centre par ab wo mana kar rahe h ab wo kharab bata re h ese koi nai gadi me hi problem aati h kya mene pahle bhi head office me complend karwai thi par ab tak kuch nhi ho paya h or aaj service par h gadi or ab wo chain set dalne ke ke liye mana kar deya h please solve my problem

Sir today i've serviced my passion xpro at your authorised centrr krishna motors in bulandshahr. First time in last 3 years i came to know about 2 varients of engine oil which they were charging and behaviour is also so bad servicing of bike is totaly worst and after all this they forced to submit the satify code also. After all this ill never try to go hero authorised service center and also switch my hero bike to another brand

Helo in previous month i bought splendor bike but in one month while driving in its exhaust muffler pipe have problem this problem then i take this to solve this problem at went to agency i said this problem to manager but they do not reply to my this problem and as well as they want money also to repair this whilst i insurance of this bike to 5 year

Thanks regards
Ashav kumar
Mob: [protected]

Hi there,
I wanted to complain about the showroom in vishrantwadi, pune named yashraj hero motor.
On 7 of may i took new maestro from that date my speedo meter was not switched on after it almost took two weeks for passing. And the day i left my scooter for passing they kept it for 3days, the day i went back to take my scooter back those people were doing something in my scooter, without my authorization to open they didn't even asked me before opening 😡 it and after that they changed my complete lock and gave me new keys stating there was some setting problem in the previous one. How it's possible the day i left my scooter for passing everything was ok and in good condition. But when i got my scooter back it was all #ed up her back tyre was not fitted properly. This the very worst service i got ever from any company. And the people working there were so rude while talking. This it the very worst service company hero motor corp the #ing company it just know how to # people. Iam going to share this on social media and on what's app so people don't get the fake materials from hero the worst company service i've seen ever...

My bike's accident occurred on 7 may 2019. And tha insurance is claim by icici lombard motor insurance.in that hero warkshop is not reapairing my bike. My bike number is dl7sbx2296. They always keep up the timing. I am waiting for last 16 days but hero workshop is not repairing my bike. They are also increase the time and say come on the next monday.

Hello sir,
I am bhooray singh from gwalior m. P. I purchase hero passion xpro bike from tanushka automobile pvt. Ltd morar in gwalior 474006 on date 05/11/2018. My bike no is mp-07-nf-5639. I called this dealer that give me my rc. But he is not satisfied me. I can not driving without my rc.
So, kindly request to solve my rc problem urgently and give my rc
I hope you solve my problem.
Thankfully
Your faithfully
Bhooray singh
[protected]